CMA's Honda of Lynchburg
Lynchburg, VA
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After searching many dealerships in Virginia for a new CRV, we decided to order our vehicle locally from Billy Craft. Billy Craft did not have the "market adjustments" that many of the other dealerships a CRV, we decided to order our vehicle locally from Billy Craft. Billy Craft did not have the "market adjustments" that many of the other dealerships added to MSRP saving us thousands...literally. Jessica was our salesperson and we couldn't have asked for a more pleasant experience throughout the entire process. Jessica is very knowledgeable and very thorough, taking the time to explain the ordering process as well as the features of the vehicle once it arrived. Mr. Pendelton in finance was also very thorough but at the same time not pushy. The dealership respected our time, and the final transaction once the vehicle was delivered was quick and easy. I would definitely recommend Billy Craft Honda. More
We had such a great experience with Billy Craft Honda. We just purchased our second vehicle from this dealership. Jessica Hicks was so great to work with- extremely patient and knowledgable without being We just purchased our second vehicle from this dealership. Jessica Hicks was so great to work with- extremely patient and knowledgable without being pushy at all. Loved that she walked us through all of the features of the car before we drove it off the lot. She worked around our crazy work schedules, getting a lot of the paperwork done early, and made the entire buying experience a breeze! More
My Wife and I are the proud new owners of a Honda Passport. Jessica Hicks was a treat to deal with. She answered all my questions back and forth through E-Mails. Before we knew it we had a new vehicl Passport. Jessica Hicks was a treat to deal with. She answered all my questions back and forth through E-Mails. Before we knew it we had a new vehicle. Mr. Pendleton in Finance helped us breeze through the process. Billy Craft Honda has amassed a great team and should be very proud of it. The entire process was PAINLESS!!!! I can say this also other dealers are adding a 2K Market Adjustment. Billy craft is staying true to the sticker no extra charge added Thanks again Jessica More
This was the best experience We have ever had in buying a car. Our salesman was very courteous and a big help in the selection of the car we bought. The fellow who had us sign all the paper work was very car. Our salesman was very courteous and a big help in the selection of the car we bought. The fellow who had us sign all the paper work was very knowledgeable and gave us some good advice. We wish to thank both persons for a delightful experience. More
Hands down the easiest car purchase ever! Katy took care of everything and got me squared away before I even got there (2 hour drive). Justin was able to give me exactly what I was looking fo Katy took care of everything and got me squared away before I even got there (2 hour drive). Justin was able to give me exactly what I was looking for in trade value and Paul made the paperwork super quick and easy. Pretty sure we were in and out in less than an hour. Car buying can be a painful experience without the right group but from the very beginning we got everything we wanted for exactly what we asked. Lastly, one of the only dealerships around that I’ve seen that haven’t jacked up their sales prices on new extremely limited inventory. Billy Craft Honda, your entire team rocks! Would hands down buy from again and will definitely tell everyone to look here first if they’re looking! More
We were looking for a 2022 Honda Ridgeline and it was very difficult do to with the short in inventory. After looking from Harrisonburg to Roanoke, from Staunton to Richmond and finally we called Billy C very difficult do to with the short in inventory. After looking from Harrisonburg to Roanoke, from Staunton to Richmond and finally we called Billy Craft Honda and spoke with Jessica Hicks. Thank to Jessica for making this experience excellent and you went above and beyond. We have never had a car buying experience like this before. Billy Craft-- You employ excellent people with great personalities. I will continue to drive the hour and a half to get this customer service every day!! More
Best dealership. Excellent customer service They want Best dealership. Excellent customer service They want your business. The service doesn't stop after the sale. Best dealership. Excellent customer service They want your business. The service doesn't stop after the sale. More