CMA's Honda of Lynchburg

We had our 2019 Civic into the service department recently for maintenence. We were really pleased with the service we received, the friendliness of the staff, the comfort of the waiting area, and th recently for maintenence. We were really pleased with the service we received, the friendliness of the staff, the comfort of the waiting area, and the cleanliness of the facility. More

I worked with Montez Booker- excellent! He made the process seamless. It was a decision that needed to be made in a timely manner. See Montez! He made the process seamless. It was a decision that needed to be made in a timely manner. See Montez! More

I had a good time buying a used car from this dealership, however, when we learned there were a couple of issues with the transmission, they would not budge on the price. It was already discounted, but that however, when we learned there were a couple of issues with the transmission, they would not budge on the price. It was already discounted, but that appeared due to the interior being rather tattered. After going over it in detail with the service department, they offered to have it fixed by the weekend, so I felt convinced enough to buy it knowing it would be fixed soon at a good price. I made the purchase and arranged with services to have it fixed and drove off feeling taken care of. Later that afternoon, I received a notice about the service appointment for my car and noticed some details were wrong, so I called to confirm the details only to be told that I never mentioned the key issue with the transmission that I had scheduled for when that was the main thing we had discussed for roughly 15 minutes. I even had the employee's handwriting on the paper outlining the issue. I returned the next day and was offered nothing to alleviate the situation. The sales manager told me that the services department does their own thing and that the two departments hardly communicate with each other, which was already obvious, to put it mildly. I ended up leaving without being helped in any way by any of the teams and feeling like they only offered to have the transmission fixed to convince me to buy the car, and as soon as that deal was done with, they went back on their word to have my car fixed. I would still recommend this dealership, but I would caution to get everything in writing. Some of the people there were nice and helpful. I greatly appreciated Luke and would give him a 4/5 or 5/5 rating, and I feel bad that I have to give my overall impression of my visit a low rating because the team let me down repeatedly in the end. More

Our Honda purchase, working with Robert, was very pleasant. He was knowledgeable about the car and was easy to work with. Everyone we worked with were friendly and professional. I would highly recomm pleasant. He was knowledgeable about the car and was easy to work with. Everyone we worked with were friendly and professional. I would highly recommend CMA for a fair and pleasant buying experience. More

The overall experience was good, the salespeople were very helpful. The selection of vehicles were to my liking and made it easy to decide which vehicle I wanted. very helpful. The selection of vehicles were to my liking and made it easy to decide which vehicle I wanted. More

Josh Williams was great to work with. He was knowledgeable about the vehicle and answered all our questions. He made the process efficient and easy. We are very happy with the car, the sa He was knowledgeable about the vehicle and answered all our questions. He made the process efficient and easy. We are very happy with the car, the salesman and the entire buying experience. More

Ricky Hamlett was great to work with. This was the fifth Honda I have purchased from Ricky. He is very knowledgeable about the vehicles he sells. Great prices on all Hondas. I will buy ag This was the fifth Honda I have purchased from Ricky. He is very knowledgeable about the vehicles he sells. Great prices on all Hondas. I will buy again when I need another vehicle. More

Leonel was wonderful to work with! He was kind and patient. We called first to ask questions & he had all the paperwork ready to go when we arrived. It’s our second time buying a car f He was kind and patient. We called first to ask questions & he had all the paperwork ready to go when we arrived. It’s our second time buying a car from this dealership. More

Jessica was great to work with. She was very helpful when I was purchasing my Honda CRV. Very quick to respond and very personable when meeting her at the dealership. She definitely She was very helpful when I was purchasing my Honda CRV. Very quick to respond and very personable when meeting her at the dealership. She definitely knows what she is talking about and willing to help the customer in anyway she can. More

Jesse was awesome in helping me purchase the exact car that I wanted, 2004 Honda Civic Hatchback. Before leaving the dealership, Jessi set up my stations and preferences in the car and showed me how every that I wanted, 2004 Honda Civic Hatchback. Before leaving the dealership, Jessi set up my stations and preferences in the car and showed me how everything worked. I highly recommend asking Jesse to find your next vehicle. She is fantastic! More