
CMA's Colonial Chevrolet
Chester, VA
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very helpfull staff Paul Cyr was our salesman . He did an excellent job taking us trough the whole process. This is our second vehicle that my wife and I have bought fro Paul Cyr was our salesman . He did an excellent job taking us trough the whole process. This is our second vehicle that my wife and I have bought from Heritage Chevrolet . And Paul Cyr was our goto guy for both vehicles . THANK YOU More
Warranty work Our 2018 Colorado needed a new torque converter in the transmission. We were told it would be a 2 to 3 day repair, that was fine. It actually took 4 Our 2018 Colorado needed a new torque converter in the transmission. We were told it would be a 2 to 3 day repair, that was fine. It actually took 4 days for the repair and that was ok too. What wasn't ok was the rental we were given, a 2wd Silverado WT. It scared my wife to drive because she couldn't see past the hood and it was a base model. I feel we should have gotten something comparable to our loaded Z71 Colorado. We asked about a different rental but supposedly that was the last one and another rental was not turned in that we could switch to. More
Excellent treatment from the staff and sales team I am the type of customer that don't like to be at a dealer hours and hours. All the beginning deal was by email and the they treat me with profession I am the type of customer that don't like to be at a dealer hours and hours. All the beginning deal was by email and the they treat me with professionalism and always oriented to help me. At the end I feel super satisfied with the treatment from Alexander Perry and Dario Amato are great, they always open to help and at the end I get the vehicle I want for the right price. I definitely recommend Heritage Chevrolet and the staff who works with me. More
Great service visit at Heritage Chevrolet, Chester, VA. Another great service visit, plus love seeing my Chevy family in service, sales and management. Quality service in no wait time to begin and finished Another great service visit, plus love seeing my Chevy family in service, sales and management. Quality service in no wait time to begin and finished before you know it! Thanks Heritage & staff! More
My experience is always excellent as always. As always thank you. They always do an ex Ellen job taking care of their customers are always excellent. They actually found a problem I didn't As always thank you. They always do an ex Ellen job taking care of their customers are always excellent. They actually found a problem I didn't know about and fixed it More
Oil Change I am visiting from out of state. My change oil light came on as we were traveling to VA. My family member recommended Heritage. I was able to get I am visiting from out of state. My change oil light came on as we were traveling to VA. My family member recommended Heritage. I was able to get an appointment right away. Sara was very accommodating. I don't remember the name of the service advisor, he was very professional and accommodating as well. I'm very pleased that I was able to have my car serviced at a dealership. More
Purchase Your salesman, Mr. Charles Smart, was pleasantly wonderful being knowledgeable, patient, and attentive, and he really worked hard to make the deal hap Your salesman, Mr. Charles Smart, was pleasantly wonderful being knowledgeable, patient, and attentive, and he really worked hard to make the deal happen best for us with Heritage. He allowed us to choose without pressuring us to look at other more expensive vehicles. And everyone else were so nice. Altogether, it was a very nice buying experience without the pressure to buy. I would definitely recommend my family and friends looking for a vehicle to consider Heritage Chevrolet and Charles Smart. I will definitely visit them again before for my next purchase. More
Purchase Mr. Charles Smart as a salesman did a fantastic job! He was very knowledgeable and attentive. Made my buying experience enjoyable.!Hope he is there o Mr. Charles Smart as a salesman did a fantastic job! He was very knowledgeable and attentive. Made my buying experience enjoyable.!Hope he is there on my next purchase. More
WHAT A "Great Service Team" Provided excellent service to my vehicle. I called several times to re-schedule due to a family emergency and each time they were very understanding, Provided excellent service to my vehicle. I called several times to re-schedule due to a family emergency and each time they were very understanding, courteous and professional. More
Equinox purchase My salesman Justin Waggoner was so helpful, very professional, and made sure I found exactly what I was looking for. Awesome young man! Manager and A My salesman Justin Waggoner was so helpful, very professional, and made sure I found exactly what I was looking for. Awesome young man! Manager and Alexander both very helpful and made dealing with Heritage Chevrolet a pleasure. The whole atmosphere of Heritage was a five star experience!!!!!!!!!!!!!!👍👍 More