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CMA's Colonial Chevrolet

Chester, VA

3.9
223 Reviews

12420 Jefferson Davis Highway

Chester, VA

23831

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Showing 223 reviews

September 19, 2018

wow service No pressure which we like....I hate to be hounded by salesmen...they do not do that. professional knowledgeable...caring...answered all questions.... More

by bill,norma123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Perry, Paul Cyr, Julie Westberry
Sep 19, 2018 -

CMA's Colonial Chevrolet responded

Thank you for allowing us to EARN your business. As you suggest we aspire to Make a Friend and help you buy the vehicle you want and need. We appreciate the opportunity to serve you and hope we may be able to continue to assist in the future with your automotive needs. Thank you. Jay Burchell

August 12, 2018

The very BEST experience I have ever had at a dealership! I had the best experience ever at Heritage Chevrolet! At the beginning, my salesperson, Charles Smart was friendly and helpful. He listened to everyth More

by jonesrcm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Perry, Michael Toohey, Charles Smart
Sep 07, 2018 -

CMA's Colonial Chevrolet responded

Thank you very much for your purchase!

August 08, 2018

The way a vehicle purchase should be. By far the most pleasure I have had buying a vehicle. Justin is a fantastic young man. Always courteous and made this a great experience. I always fel More

by Dan2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peck, Justin Waggoner
Sep 07, 2018 -

CMA's Colonial Chevrolet responded

Thank you for purchasing at Heritage!

August 05, 2018

Happy costumer I saw a vechicle on line. I went into the dealership just to check it out. I was able to get the deal I wanted, at the price I wanted it at. I’m proud More

by Joshua2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Friedman, John Peck, Keith Black
Aug 05, 2018 -

CMA's Colonial Chevrolet responded

Thank you for your purchase!

August 05, 2018

very helpfull staff Paul Cyr was our salesman . He did an excellent job taking us trough the whole process. This is our second vehicle that my wife and I have bought fro More

by jsparky51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Friedman, Alexander Perry, Paul Cyr
Aug 05, 2018 -

CMA's Colonial Chevrolet responded

Thank you for your loyal purchases!

July 31, 2018

Warranty work Our 2018 Colorado needed a new torque converter in the transmission. We were told it would be a 2 to 3 day repair, that was fine. It actually took 4 More

by Mudman612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie O'Neill
Aug 05, 2018 -

CMA's Colonial Chevrolet responded

Definitely an area we can improve in, if we can provide a wider selection, we will -- the courtesy transportation vehicles are in high demand -- we appreciate your fair and balanced review!

July 25, 2018

Excellent treatment from the staff and sales team I am the type of customer that don't like to be at a dealer hours and hours. All the beginning deal was by email and the they treat me with profession More

by Pito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Perry, Dario Amato, Miranda Collins
Aug 05, 2018 -

CMA's Colonial Chevrolet responded

Thank you very much for your purchase!

July 10, 2018

Great service visit at Heritage Chevrolet, Chester, VA. Another great service visit, plus love seeing my Chevy family in service, sales and management. Quality service in no wait time to begin and finished More

by Country girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Burchell, John Kinton, Donnie Foster, Lisa Sprouse, John Peck, Michael Toohey, Mark Price
Aug 05, 2018 -

CMA's Colonial Chevrolet responded

We thank you for your loyal business!

July 07, 2018

My experience is always excellent as always. As always thank you. They always do an ex Ellen job taking care of their customers are always excellent. They actually found a problem I didn't More

by Mullins robbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thank you, Donnie Foster, Mark Price
Aug 05, 2018 -

CMA's Colonial Chevrolet responded

Thank you for giving us 5 stars! We appreciate your business!

July 04, 2018

Oil Change I am visiting from out of state. My change oil light came on as we were traveling to VA. My family member recommended Heritage. I was able to get More

by Debbeejmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Monger
Jul 04, 2018 -

CMA's Colonial Chevrolet responded

We're sorry for your inconvenience while travelling -- just glad we could be helpful!

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