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CMA's Colonial Chevrolet
Chester, VA
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wow service No pressure which we like....I hate to be hounded by salesmen...they do not do that. professional knowledgeable...caring...answered all questions.... No pressure which we like....I hate to be hounded by salesmen...they do not do that. professional knowledgeable...caring...answered all questions....It was actually a pleasure to shop for this car. More
The very BEST experience I have ever had at a dealership! I had the best experience ever at Heritage Chevrolet! At the beginning, my salesperson, Charles Smart was friendly and helpful. He listened to everyth I had the best experience ever at Heritage Chevrolet! At the beginning, my salesperson, Charles Smart was friendly and helpful. He listened to everything I said and he was genuinely concerned that I would get the right vehicle for my current situation. His manager Mike Toohey went over and beyond any expectations I had, to make sure I was completely happy with the process. Also Alexander Perry made my document signing process very smooth and he explained each form thoroughly. I would recommend to anyone that wants a stress-free sales experience to ask for Charles Smart and you will be glad you did! More
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The way a vehicle purchase should be. By far the most pleasure I have had buying a vehicle. Justin is a fantastic young man. Always courteous and made this a great experience. I always fel By far the most pleasure I have had buying a vehicle. Justin is a fantastic young man. Always courteous and made this a great experience. I always felt he had my best interest at the forefront. He’s a great asset the the dealership. More
Happy costumer I saw a vechicle on line. I went into the dealership just to check it out. I was able to get the deal I wanted, at the price I wanted it at. I’m proud I saw a vechicle on line. I went into the dealership just to check it out. I was able to get the deal I wanted, at the price I wanted it at. I’m proud to say I got a very nice chevorlet Silverado More
very helpfull staff Paul Cyr was our salesman . He did an excellent job taking us trough the whole process. This is our second vehicle that my wife and I have bought fro Paul Cyr was our salesman . He did an excellent job taking us trough the whole process. This is our second vehicle that my wife and I have bought from Heritage Chevrolet . And Paul Cyr was our goto guy for both vehicles . THANK YOU More
Warranty work Our 2018 Colorado needed a new torque converter in the transmission. We were told it would be a 2 to 3 day repair, that was fine. It actually took 4 Our 2018 Colorado needed a new torque converter in the transmission. We were told it would be a 2 to 3 day repair, that was fine. It actually took 4 days for the repair and that was ok too. What wasn't ok was the rental we were given, a 2wd Silverado WT. It scared my wife to drive because she couldn't see past the hood and it was a base model. I feel we should have gotten something comparable to our loaded Z71 Colorado. We asked about a different rental but supposedly that was the last one and another rental was not turned in that we could switch to. More
Excellent treatment from the staff and sales team I am the type of customer that don't like to be at a dealer hours and hours. All the beginning deal was by email and the they treat me with profession I am the type of customer that don't like to be at a dealer hours and hours. All the beginning deal was by email and the they treat me with professionalism and always oriented to help me. At the end I feel super satisfied with the treatment from Alexander Perry and Dario Amato are great, they always open to help and at the end I get the vehicle I want for the right price. I definitely recommend Heritage Chevrolet and the staff who works with me. More
Great service visit at Heritage Chevrolet, Chester, VA. Another great service visit, plus love seeing my Chevy family in service, sales and management. Quality service in no wait time to begin and finished Another great service visit, plus love seeing my Chevy family in service, sales and management. Quality service in no wait time to begin and finished before you know it! Thanks Heritage & staff! More
My experience is always excellent as always. As always thank you. They always do an ex Ellen job taking care of their customers are always excellent. They actually found a problem I didn't As always thank you. They always do an ex Ellen job taking care of their customers are always excellent. They actually found a problem I didn't know about and fixed it More
Oil Change I am visiting from out of state. My change oil light came on as we were traveling to VA. My family member recommended Heritage. I was able to get I am visiting from out of state. My change oil light came on as we were traveling to VA. My family member recommended Heritage. I was able to get an appointment right away. Sara was very accommodating. I don't remember the name of the service advisor, he was very professional and accommodating as well. I'm very pleased that I was able to have my car serviced at a dealership. More