CMA's Colonial Chevrolet
Chester, VA
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Customer satisfacton and servicing were excellent Arranged to swap out more expensive wheels and tires for a more comfortable ride with smaller wheels, but larger tires. Very satisfied with the fairne Arranged to swap out more expensive wheels and tires for a more comfortable ride with smaller wheels, but larger tires. Very satisfied with the fairness of the financial results. Some computer analysis was also performed for driving convenience. More
excellent customer service Charlie was great to work with, excellent representative of Heritage Chevrolet. I will recommend Charlie to others along with me contacting him for fu Charlie was great to work with, excellent representative of Heritage Chevrolet. I will recommend Charlie to others along with me contacting him for future purchases. More
Excellent vehicle purchasing experience The staff was professional and courteous. The entire vehicle purchasing experience was great from the time I entered the lot to the time I departed wi The staff was professional and courteous. The entire vehicle purchasing experience was great from the time I entered the lot to the time I departed with my vehicle. More
Annual inspection finding I can always count on my vehicle leaving Heritage in tip top shape. I tried other shops but Heritage is consistently the best. I have dealt with the s I can always count on my vehicle leaving Heritage in tip top shape. I tried other shops but Heritage is consistently the best. I have dealt with the same group of folks in the service department since 2002 and have had great experiences. thank you Jesse, Lisa and Donnie. More
Dario knows how to please and deliver Repeat customer. Dario is a pleasure to work with. He is courteous, well mannered, well dressed,, knowledgeable professional at all times. Never pushy Repeat customer. Dario is a pleasure to work with. He is courteous, well mannered, well dressed,, knowledgeable professional at all times. Never pushy. Listened to our needs and price point. Excellent customer service. Made himself available to suit us. Very patient explaining the car's features. Alex did a nice job with our paperwork and was courteous. The young receptionist was pleasant and promptly greeted us or acknowledged us any time we were close in case she was needed. Sweet smile. Whether it was our first purchase with Dario or again 2 yrs later Dario treated us with respect and like we were part of the Heritage Family. And past dealings with Donnie in service should not go unmentioned. He also takes good care of us. More
Retirement Gift The team was very accommodating. They were patient and very attentive to my wishes. They made me feel comfortable and important. They beyond my expect The team was very accommodating. They were patient and very attentive to my wishes. They made me feel comfortable and important. They beyond my expectations. More
Everyone got involved. Though we can't remember everyone's name involved, it was an overall positive experience. Having Jay, the General Manager/Owner getting personally inv Though we can't remember everyone's name involved, it was an overall positive experience. Having Jay, the General Manager/Owner getting personally involved topped off the event. No one minded getting their hands dirty. The efficiency of John Peck's processing of the purchase and financial paperwork was professional and painless, in and out of his office in record time. The effectiveness of Josh and Charles was excellent; every business should have a Charles Smart employed, his capability and willingness to please added to the effectiveness of a positive experience. Thanks to Justin for getting the ball rolling in the right direction. More
Great service . Friendly folks. Had an appointment, they got me right in, diagnosed the problem and got right on getting it fixed. Thank goodness for the warranty. . Friendly folks. Had an appointment, they got me right in, diagnosed the problem and got right on getting it fixed. Thank goodness for the warranty. More
Great customer service I was greeted the moment I walked in and was promptly taken care of. Service was great. I get really nervous about going to a mechanic in fear that I I was greeted the moment I walked in and was promptly taken care of. Service was great. I get really nervous about going to a mechanic in fear that I will be taken to the cleaners. More
Chevy Heritage Review Great experience. Employees will work with you to meet your car needs. Dario was a great help and really knowledgeable on the vehicle I wanted. Great experience. Employees will work with you to meet your car needs. Dario was a great help and really knowledgeable on the vehicle I wanted. More