CMA's Colonial Chevrolet

I would just like to say how absolutely impressed I am with Tom O'Toole's customer service and attention to detail. We arrived at 7:30 pm(yes I know...we were those guests) and he stayed with us from star with Tom O'Toole's customer service and attention to detail. We arrived at 7:30 pm(yes I know...we were those guests) and he stayed with us from start to finish(even having us be the last customers in the office). He knew how important it was for us to get approved and he made a PERSONAL call from his PERSONAL cell to speak to any bank that was still opened. He is a true true asset to your company and from here on out I will ONLY be contacting him. His customer service and genuine want to help us surpasses everything else! THANK YOU TOM! You have no idea how much your actions meant to us!! More

First I would like to thank Alexander Perry for making this experience very painless. He was instrumental in my decision to drive from North Carolina to Chester VA to even consider buying a truck. He un this experience very painless. He was instrumental in my decision to drive from North Carolina to Chester VA to even consider buying a truck. He understood what I was interested in and Heritage made the deal and sold me a truck in 30 minutes. I would like to thank Alexander again for helping to choose the right vehicle for my family. Thanks Heritage Chevy for your time and I look forward to doing business again in the near future. More

Josh was great. He took his time with us , never felt pressured or rushed . We bought a used car and spent a fraction of what a new car cost today. He still have us his time and follow up with us in a t pressured or rushed . We bought a used car and spent a fraction of what a new car cost today. He still have us his time and follow up with us in a timely fashion. We were very pleased. More

I have delt with Heritage Chevrolet several times over the years and had great experiances. I have always been treated with espect and felt that the deals I recieved were very fair. the years and had great experiances. I have always been treated with espect and felt that the deals I recieved were very fair. More

Great customer service! They really work with you, I went in there to trade in and trade up looking not to spend much more. Chris and John worked with me and I came out with a great deal and I am very satisf in there to trade in and trade up looking not to spend much more. Chris and John worked with me and I came out with a great deal and I am very satisfied. More

I have nothing but praise for the three people I interfaced with (Josh,John & Barbara). All three were personable, friendly, helpful and yet extremely professional in all respects. It was subperb w interfaced with (Josh,John & Barbara). All three were personable, friendly, helpful and yet extremely professional in all respects. It was subperb working with Josh who was my primary point of contact. Offering to drive over an hour away from the dealership in order to bring back to the dealership and take position of my new vehicle was beyond the expected service! More

The guys at Heritage really knew there stuff...My sales professional had all the answers to my questions. I was in and out with my new truck in no time. Thanks Again and I look forward to business in the f professional had all the answers to my questions. I was in and out with my new truck in no time. Thanks Again and I look forward to business in the future. More

I have a routine 60K mile service. I bought the truck at Heritage and have hed all the services done there. They are alway friendly, efficient, and thorough. Heritage and have hed all the services done there. They are alway friendly, efficient, and thorough. More

Service at Heritage is the best. Their service dept does everything possible to make me happy. I would not go anywhere else!!! I love the Chevrolet products and even though I purchased a Dodge Caravan Mini- everything possible to make me happy. I would not go anywhere else!!! I love the Chevrolet products and even though I purchased a Dodge Caravan Mini-Van a couple of years ago; before I bought it; I made sure the Heritage service dept could always service it. More

I have had nothing but wonderful experiences with Heritage Chevrolet's service department. Jessie is usually my service advisor and she is awesome! The staff is always friendly and answers all my q Heritage Chevrolet's service department. Jessie is usually my service advisor and she is awesome! The staff is always friendly and answers all my questions or concerns in a very thorough manner. I started taking my GM truck there about two years ago for all service needs and I will not my vehicle anywhere else. I trust Heritage and their staff - they are a model for other dealers as to what customer service should be. More