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CMA's Colonial Chevrolet

Chester, VA

4.2
226 Reviews

12420 Jefferson Davis Highway

Chester, VA

23831

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Showing 226 reviews

February 20, 2020

Awesome experience for a first time visit ! Came to dealership met with Cindy Cornett who i had been texting with she was very nice and helpful, she introduced me to Paul "THE CAR GUY' Sullivan More

by ziggy33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sullivan, Dimitrius Naylor, Cindy Cornett
Mar 05, 2020 -

CMA's Colonial Chevrolet responded

We appreciate you -- thank you for your purchase!

December 24, 2019

Awesome as always! This dealership has always been good to me and treated me as A valued customer rather than a number. My favs are Donnie and Jessie...but the others a More

by Ninjatrolljb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie O'Neill, Sara Monger
Jan 24, 2020 -

CMA's Colonial Chevrolet responded

Thank you for choosing us for your service needs!

December 21, 2019

They do a superior job. They make sure that my vehicle is good to go. I appreciate the professionalism. Thanks for all you do and keep up the great job. More

by robertmickle
Recommend Dealer
Yes
Employees Worked With
Skyler
Jan 24, 2020 -

CMA's Colonial Chevrolet responded

We appreciate you!

December 14, 2019

The team at this dealership worked continuously to repair a major transmission issue on my vehicle. The issue was completely resolved and John, the service manager, kept me frequently informed on progress t More

by JMC
Recommend Dealer
Yes
Employees Worked With
Skyler., John Kinton
Jan 24, 2020 -

CMA's Colonial Chevrolet responded

Glad we could assist you when you need us -- thank you for your business!

December 13, 2019

After coming in a second time in one week to get an oil change,I found out I had to have a new battery, I was so happy they found that I am so pleased with the service people thank you!!! More

by Nanax2
Recommend Dealer
Yes
Employees Worked With
Do not know the gentleman's name
Jan 24, 2020 -

CMA's Colonial Chevrolet responded

We wanted to reach out to thank you for your business! Thank you for reviewing us!

December 05, 2019

Great Salesmanship Paul Sullivan was my salesman. I had obtained a pre approval from my credit union with specific criteria. Paul Sullivan was phenomenal is helping me t More

by ganza11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sullivan
Dec 06, 2019 -

CMA's Colonial Chevrolet responded

Thank you for your purchase!

November 27, 2019

Poor customer service My car was in the shop from 10/10/19 - 11/26/19 & I never received any phone calls, the only updates I received is when I called them and I'm waiting More

by BJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kinton
Dec 06, 2019 -

CMA's Colonial Chevrolet responded

Your experience in our service department deserves a thorough look. Our service manager, John Kinton, wants to discuss this with further. Are you available to speak with John at 804-748-6464?

November 20, 2019

I had a good experience from the initial phone call , follow up call to advise of a parts order and until completion. The car appears to be running good. However, I did have problem with my cruise contro More

by tstevejones
Recommend Dealer
No
Employees Worked With
Donnie Foster
Dec 06, 2019 -

CMA's Colonial Chevrolet responded

Your comments about this service experience have been forwarded to our service manager, John Kinton, to review and discuss with Donnie -- it's on us to make sure your service visits are fast, friendly, and take care of the repair correctly. We'd like to discuss this further. Are you available to speak with John at 804-748-6464?

October 24, 2019

Great Company for Service We just bought a 2016 Chevrolet Silverado and we received a recall in the mail. We did not buy the used vehicle from them, but, when I called to get More

by hdmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton, Donnie Foster, Lisa Sprouse
Nov 04, 2019 -

CMA's Colonial Chevrolet responded

Thank you for your business!

October 17, 2019

Get er Done Thanks to Donnie and John for getting it done. Cam shaft sensor left my Equinox sluggish. John and Donnie identified the problem, found the part and r More

by Phildaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Burchell, John Kinton, Donnie Foster, Andy Pratt
Nov 04, 2019 -

CMA's Colonial Chevrolet responded

Thank you for being our loyal customer!

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