
CMA's Colonial Chevrolet
Chester, VA
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Excellent service! Highly recommend! While traveling through VA with a car full of kids and trying to beat the impending storms and possible tornados, my worst nightmare came true....my c While traveling through VA with a car full of kids and trying to beat the impending storms and possible tornados, my worst nightmare came true....my car broke down. I googled the closest dealer and drove straight there with my fingers crossed. I am so grateful that I ended up at Heritage Chevrolet. Jessie O'Neill in the service department quickly got my car taken care of even though they were extremely busy. Their initial inspection uncovered some issues which related to a recent accident and Jessie made sure that I had all the paperwork needed to provide my insurance company when I returned home. They were very professional and I wish they were in my hometown because I would go to them again. They are trustworthy, compassionate, and provide outstanding customer service! You will be in good hands with Jessie at Heritage Chevrolet! More
Awesome! They were very nice and awesome to work with, also very helpful! They made the experience of buying my car very enjoyable and stress-free. They were very nice and awesome to work with, also very helpful! They made the experience of buying my car very enjoyable and stress-free. More
Great New Car Sales Experience Alexander Perry at Heritage Chevrolet guided me through the sales experience in a friendly manner. He helped me locate the best 2016 Chevy Silverado, Alexander Perry at Heritage Chevrolet guided me through the sales experience in a friendly manner. He helped me locate the best 2016 Chevy Silverado, quad cab, 4x4, that meets my all my requirements: just what I needed/really wanted and one that would fit comfortably within my budget. Both Alexander and Joshua Freedman made sure i received all the rebates I could possibly qualify for, even one I was not aware of before I arrived at the dealership. They worked hard to get me the lowest price possible. I traded in my previous Silverado in and they offered me a very competitive trade-in price the first time, which was nice to see. John Peck helped me obtain a good interest rate and affordable monthly payment. I will continue to use this dealership and rely on Aleander, Joshua, and John to help me obtain the very best possible car buying experience--everytime. More
Pleasant experience I found a truck I liked and the Heritage team worked hard to complete the sale and made the whole experience very pleasant. Thank you. I found a truck I liked and the Heritage team worked hard to complete the sale and made the whole experience very pleasant. Thank you. More
Used truck purchase Excellent service with my first truck purchase. Great experience, friendly staff, and generally a perfect shopping experience. And more, free oil chan Excellent service with my first truck purchase. Great experience, friendly staff, and generally a perfect shopping experience. And more, free oil change and tire rotation for two years! So pleased! More
Our third vehicle this is our third vehicle from Heritage, no haggling or back and forth, they have always been fair with our trade in, they take the hassell out of ca this is our third vehicle from Heritage, no haggling or back and forth, they have always been fair with our trade in, they take the hassell out of car shopping. More
Worst Experience Ever I took my car in to get looked at for having a strong gas smell. After them having my car for just a few hours I received a call stating that my car n I took my car in to get looked at for having a strong gas smell. After them having my car for just a few hours I received a call stating that my car needed $1600 worth of repair and that I wouldn't find a cheaper price elsewhere. I asked them to hold off the work and I would come get it. I called around and found a cheaper quote. Meanwhile I had one of the sales men call me asking to buy my car and kept insisting I sell it, which I didn't want to do and I told them I would be in at 9am to pick up my vehicle. I arrived at 9am and the lady was very rude and told me my car needed to be put back together and that they needed to do paperwork on it and wouldn't say how long it would be. I drove around the parking lot and saw my car, completely assembled and together parked out back and I waited an hour before going in yet again and had seen the lady I talked to go out in numerous smoke breaks and asked about my car that was still in the same spot. They handed me a bill for $103 which I paid then went down the street to an awesome auto shop that fixed my car for $550, a third of the price Heritage said it would be and one of the parts they claimed was broken was completely fine. I would NEVER go to Heritage again not would I trust a word they say. Worst experience ever!!! More
Fantastic Experience! Thomas Searson and Tom O'Toole went over and beyond to make our car buying experience a pleasant one. They explained everything in terms we understood Thomas Searson and Tom O'Toole went over and beyond to make our car buying experience a pleasant one. They explained everything in terms we understood and treated us as family. The Heritage Team are professionals that exude confidence in their business and make every step in purchasing a vehicle easier than you would expect it to be. The service we received was excellent. We no longer need to drive further than Chester, Virginia to get a great deal and service with a smile! Heritage Cheverolet is the best! More
Lennie Pond is the man! Lennie Pond sold me my 2015 Chevy Sonic. I have known Lennie for a few years and he has always makes me feel right at home when I come into the dealer Lennie Pond sold me my 2015 Chevy Sonic. I have known Lennie for a few years and he has always makes me feel right at home when I come into the dealership and he would extend that same courtesy to anyone right off of the street. He really knows exactly how to help a person, no matter what situation, age, or gender they are. He gets right to the point and he lets you take your time when deciding what to do. He doesnt beat around the bush; he gets right to the point. Lennie is such a sweet, kind, and caring person. You tell him what you need/want in a car and he will find it for you! You definitely want to go to him with any car buying needs! More
Awesome experience! The guys at Heritage Chevrolet were awesome to deal with and made sure to go the extra mile to make sure I got the truck I wanted! The guys at Heritage Chevrolet were awesome to deal with and made sure to go the extra mile to make sure I got the truck I wanted! More