CMA's Colonial Chevrolet
Chester, VA
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How to be a SalesPerson My Experience: The salesman Dario Amato is the only reason we bought the car. my wife and I came to look at a Camaro Convertible. It was not what w My Experience: The salesman Dario Amato is the only reason we bought the car. my wife and I came to look at a Camaro Convertible. It was not what we were looking for, and as we were leaving we saw an Impala. As we were looking Mr. Amato ask if he could help us and we told him we were not interested in buying a car. The more we looked at the one we bought our interest became in buying was peaked. When Mr.Amato was walking by the second time I ask him if he could give us the price Heritage was looking to get for the car. Without any pressure Mr.Amato went out of his way to make sure that all of our needs were met before buying the car. We did not get in over our head on a car we could not afford, and payments that fit our budget. This is why I tell you that Mr. Amato is the sole we bought the car. It was an excellent experience for both my wife and I and should be an example for more sales personnel to follow. great Job Dario Amato :-) :-) More
Purchase A New Siverado From Heritage Chevrolet I picked Heritage because of their excellent selection, fair pricing, and friendly staff. I contacted Alexander Perry by their website. He provided m I picked Heritage because of their excellent selection, fair pricing, and friendly staff. I contacted Alexander Perry by their website. He provided me with five 2017 Silverados to choose from that met my exact requirements. He set up an appointment, let me review all the vehicles and let me decide on which one I liked best. After locating a nice truck, a 2017 Chevy Silverado LTZ, 4x4, crew cab. he interfaced with the sales management team to get me a decent price. I contacted six Chevy/GMC dealers within 150 miles to make sure Heritage was still offering me the best price. Joshua Freedman helped me get all the manufacturer rebates available, which brought the truck within my budget price. He found I no other dealer even offered me, which sweetened the deal a bit more. I known they got me the lowest price possible, no buyer regrets here! I traded in my 2016 LT Z71 Silverado for an LTZ because they provided a fair trade-in price. I have never felt pressured at Heritage Chevrolet. This is about my ninth or tenth vehicle purchase with them and they always provide a no pressure environment. John Peck found a great loan, good interest rate, and a monthly payment that meets my budget. I will return to Heritage because they have a great selection (in stock), good pricing, and friendly sales team. More
Service Excellence! Lisa did a fantastic job working with me on detailing the issue I was having with my vehicle as well as other related concerns. The technician that wo Lisa did a fantastic job working with me on detailing the issue I was having with my vehicle as well as other related concerns. The technician that worked on the car went above and beyond actually correcting a few items I didn't even ask for! That is TRUE professional service, second to none! This is also after another Chevrolet dealer, out-of-area, was not able to determine the nature of the issue and wanted me to spend $1000 on parts that wouldn't have even corrected the issue, not even RELATED to the issue. More
Heritage Chevrolet , why go anywhere else? not only do they have an excellent sales team, they have a top notch service dept. too! I wouldn't take my Suv anywhere else! not only do they have an excellent sales team, they have a top notch service dept. too! I wouldn't take my Suv anywhere else! More
Outstanding Purchasing Experience Prior to my purchasing my 2016 Equinox LZT I had interacted with 5 other non-Chevrolet dealerships in the Richmond Metropolitan area. I have purchased Prior to my purchasing my 2016 Equinox LZT I had interacted with 5 other non-Chevrolet dealerships in the Richmond Metropolitan area. I have purchased over 2 dozen vehicles during my life. The professionalism interpersonal skills of Mr. Keith Black exceed all of my previous vehicle-buying experiences. He has an incredible knowledge base about the Equinox and an art for encouraging and facilitating discussion, test driving, and customer questions. I neither felt any pressure to purchase nor impatience with the extended time I spent assessing the Equinox from Mr. Black. I have and will continue to recommend Heritage (especially Mr. Black) to my family members and friends. More
Old scoll; devious This dealership is very old school; no computer generated offers here; expect scribbled numbers that are quickly taken away and then verbally misrepre This dealership is very old school; no computer generated offers here; expect scribbled numbers that are quickly taken away and then verbally misrepresented. It took days to get to there so called best offer and then credit offer came from their preferred source. Don't waste your time here unless you have at least two days and are will to pay more than you should More
Highly recommended!!! Great salesman Dario! Initially looked for different color car but no more 2016 in stock so Dario helped me find a car that exceeded my wish and then Great salesman Dario! Initially looked for different color car but no more 2016 in stock so Dario helped me find a car that exceeded my wish and then some. My kids say it looks like I should be in the mafia now. Thank you More
Jessie O'Neill and Joey Pate These two employees in the service department are the reason I'll be buying from Heritage when I'm ready. They are so personable, friendly, and go out These two employees in the service department are the reason I'll be buying from Heritage when I'm ready. They are so personable, friendly, and go out of their way to show amazing customer service. I could not be happier with the service I've received, and its because of them. They've made me a new loyal customer. More
Excellent service! Highly recommend! While traveling through VA with a car full of kids and trying to beat the impending storms and possible tornados, my worst nightmare came true....my c While traveling through VA with a car full of kids and trying to beat the impending storms and possible tornados, my worst nightmare came true....my car broke down. I googled the closest dealer and drove straight there with my fingers crossed. I am so grateful that I ended up at Heritage Chevrolet. Jessie O'Neill in the service department quickly got my car taken care of even though they were extremely busy. Their initial inspection uncovered some issues which related to a recent accident and Jessie made sure that I had all the paperwork needed to provide my insurance company when I returned home. They were very professional and I wish they were in my hometown because I would go to them again. They are trustworthy, compassionate, and provide outstanding customer service! You will be in good hands with Jessie at Heritage Chevrolet! More
Awesome! They were very nice and awesome to work with, also very helpful! They made the experience of buying my car very enjoyable and stress-free. They were very nice and awesome to work with, also very helpful! They made the experience of buying my car very enjoyable and stress-free. More