CMA's Colonial Chevrolet
Chester, VA
Filter Reviews by Keyword
By Type
Showing 223 reviews
Heritage Chevrolet , why go anywhere else? not only do they have an excellent sales team, they have a top notch service dept. too! I wouldn't take my Suv anywhere else! not only do they have an excellent sales team, they have a top notch service dept. too! I wouldn't take my Suv anywhere else! More
Outstanding Purchasing Experience Prior to my purchasing my 2016 Equinox LZT I had interacted with 5 other non-Chevrolet dealerships in the Richmond Metropolitan area. I have purchased Prior to my purchasing my 2016 Equinox LZT I had interacted with 5 other non-Chevrolet dealerships in the Richmond Metropolitan area. I have purchased over 2 dozen vehicles during my life. The professionalism interpersonal skills of Mr. Keith Black exceed all of my previous vehicle-buying experiences. He has an incredible knowledge base about the Equinox and an art for encouraging and facilitating discussion, test driving, and customer questions. I neither felt any pressure to purchase nor impatience with the extended time I spent assessing the Equinox from Mr. Black. I have and will continue to recommend Heritage (especially Mr. Black) to my family members and friends. More
Old scoll; devious This dealership is very old school; no computer generated offers here; expect scribbled numbers that are quickly taken away and then verbally misrepre This dealership is very old school; no computer generated offers here; expect scribbled numbers that are quickly taken away and then verbally misrepresented. It took days to get to there so called best offer and then credit offer came from their preferred source. Don't waste your time here unless you have at least two days and are will to pay more than you should More
Highly recommended!!! Great salesman Dario! Initially looked for different color car but no more 2016 in stock so Dario helped me find a car that exceeded my wish and then Great salesman Dario! Initially looked for different color car but no more 2016 in stock so Dario helped me find a car that exceeded my wish and then some. My kids say it looks like I should be in the mafia now. Thank you More
Jessie O'Neill and Joey Pate These two employees in the service department are the reason I'll be buying from Heritage when I'm ready. They are so personable, friendly, and go out These two employees in the service department are the reason I'll be buying from Heritage when I'm ready. They are so personable, friendly, and go out of their way to show amazing customer service. I could not be happier with the service I've received, and its because of them. They've made me a new loyal customer. More
Excellent service! Highly recommend! While traveling through VA with a car full of kids and trying to beat the impending storms and possible tornados, my worst nightmare came true....my c While traveling through VA with a car full of kids and trying to beat the impending storms and possible tornados, my worst nightmare came true....my car broke down. I googled the closest dealer and drove straight there with my fingers crossed. I am so grateful that I ended up at Heritage Chevrolet. Jessie O'Neill in the service department quickly got my car taken care of even though they were extremely busy. Their initial inspection uncovered some issues which related to a recent accident and Jessie made sure that I had all the paperwork needed to provide my insurance company when I returned home. They were very professional and I wish they were in my hometown because I would go to them again. They are trustworthy, compassionate, and provide outstanding customer service! You will be in good hands with Jessie at Heritage Chevrolet! More
Awesome! They were very nice and awesome to work with, also very helpful! They made the experience of buying my car very enjoyable and stress-free. They were very nice and awesome to work with, also very helpful! They made the experience of buying my car very enjoyable and stress-free. More
Great New Car Sales Experience Alexander Perry at Heritage Chevrolet guided me through the sales experience in a friendly manner. He helped me locate the best 2016 Chevy Silverado, Alexander Perry at Heritage Chevrolet guided me through the sales experience in a friendly manner. He helped me locate the best 2016 Chevy Silverado, quad cab, 4x4, that meets my all my requirements: just what I needed/really wanted and one that would fit comfortably within my budget. Both Alexander and Joshua Freedman made sure i received all the rebates I could possibly qualify for, even one I was not aware of before I arrived at the dealership. They worked hard to get me the lowest price possible. I traded in my previous Silverado in and they offered me a very competitive trade-in price the first time, which was nice to see. John Peck helped me obtain a good interest rate and affordable monthly payment. I will continue to use this dealership and rely on Aleander, Joshua, and John to help me obtain the very best possible car buying experience--everytime. More
Pleasant experience I found a truck I liked and the Heritage team worked hard to complete the sale and made the whole experience very pleasant. Thank you. I found a truck I liked and the Heritage team worked hard to complete the sale and made the whole experience very pleasant. Thank you. More
Used truck purchase Excellent service with my first truck purchase. Great experience, friendly staff, and generally a perfect shopping experience. And more, free oil chan Excellent service with my first truck purchase. Great experience, friendly staff, and generally a perfect shopping experience. And more, free oil change and tire rotation for two years! So pleased! More