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CMA's Colonial Auto Center

Charlottesville, VA

3.6
458 Reviews

100 Myers Dr

Charlottesville, VA

22901

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458 Reviews of CMA's Colonial Auto Center

March 27, 2013

The Sales associate that I worked with, Simona Holloway-Warren was outstanding. She worked with me though I was a little difficult when it came to making a decision. Simona is a very friendly, out More

by joanierose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simona Holloway-Warren
Mar 28, 2013 -

CMA's Colonial Auto Center responded

Your 5-Star review was a pleasure to read, thank you for taking the time to tell us about the purchase of your 2013 Mitsubishi Lancer. We are happy to hear Simona worked with you to find the right vehicle because it is a big decision and can be difficult at times. The goal of our Team is to provided you with a hassle-free shopping experience and deliver exceptional customer service, while providing the time and attention you deserve. As an extension of that goal, we have a new mobile app that will provide you with the convenience to schedule service, click-to-call, hours & directions, exclusive coupon savings, and much more. It can be downloaded for Apple and Android through their store or marketplace, it's that easy! Thank you again for choosing Colonial Auto Center, and please don't hesitate to stop by, e-mail, or call us with any questions you may have now and in the future. Welcome to the Carter Myers Automotive Family. Regards, George Peters Internet Sales Manager gpeters@colonialnet.com

March 24, 2013

I was in the market for a new vehicle, however undecided on a car that I truly wanted. I was eyeing the 2008 Chevy Tahoe that was on the lot. I received an email on the morning of February 20, 2013 stating More

by suagbor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Johnson
Mar 26, 2013 -

CMA's Colonial Auto Center responded

Congratulations on the purchase of your 2008 BMW 528XI, I have no doubt you will receive many years of driving enjoyment. Thank you for the purchase and sharing your experience, Tim and Van are valuable members of our Team. We work very hard to provide all the information available, especially since so much is done online from around the state and country. Working hard to provide a memorable experience has been the goal of our family owned dealership since 1924, and understand that our most valuable asset is you, our customer. Thank you again on behalf of the entire CAC Team. Sincerely, George Peters Internet Sales Manager gpeters@colonialnet.com

March 22, 2013

It was a long day due to the financing side, but in the end Chris helped me through the whole process. Everyone I encountered: Chris, Van, and the man that initially processed the paperwork, remained fri More

by nsalsgiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Johnson
Mar 26, 2013 -

CMA's Colonial Auto Center responded

We want to thank you for taking the time to write us on how helpful Chris and Van were, they will be very happy to hear your comments as will all the CAC Team Members. Our goal each day is to not only meet the customers expectations, but to exceed them. We are committed to provide outstanding service in all area's of the dealership. Thank you again for giving us the opportunity to assist with your transportation needs now and in the future. Regards, George Peters Internet Sales Manager gpeters@colonialnet.com

March 15, 2013

This was my first time dealing with Colonial and I will definetly be back !!! The staff was very friendly and down to earth. I felt very comfortable being there . Buying a new vehicle is a big step for me More

by marybgarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Brown, Van Johnson
Mar 15, 2013 -

CMA's Colonial Auto Center responded

The entire Team at Colonial would like to thank you for your 2013 Nissan Rogue purchase, and also for taking the time to tell us about your experience. You are absolutely correct, buying an automobile is a big step for most of us. We've designed our internet process to simplify the buying experience by providing much of the information upfront, which also includes our E-Price feature. Being a 4th generation family owned and run business we have always tried to be a leader in the industry, but never forgetting the most important asset is our customer. Congratulations again and welcome to the Colonial Auto Center Family. Sincerely, George Peters Internet Sales Manager gpeters@colonialnet.com

March 03, 2013

Friendly staff, Lee was great to work with very knowledgeable and professional. Met our needs, easy to deal with. Do not feel like a number. More

by traceyturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2013 -

CMA's Colonial Auto Center responded

Congratulations on your purchase, I'm sure it will provide you many years of enjoyment. We also want to thank you for taking the time to write us on how helpful Lee was. He will be very happy to hear your comments as will all the CAC Team Members. Our goal each and every day is to not only meet the customers expectations, but to exceed them. Thank you for giving us the opportunity to assist with your transportation needs now and in the future. Sincerely, George Peters Internet Sales Manager gpeters@colonialnet.com

March 01, 2013

my dealings with lee smith and van johnson was the best I ever experieced with a car dealer.they answered all my questions and made it a very stess free transaction.cars were as described on the web site.war More

by bigmeandog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
h.lee smith and van johnson, Van Johnson
Mar 01, 2013 -

CMA's Colonial Auto Center responded

Bigmeandog, Thank you for taking the time to write about your experience here at the Colonial Auto Center. With time a precious commodity, we want to provide as much information as possible to assist our customers through the buying process. Based on your comments it sounds like Lee and Van did exactly that. Everyone at the Colonial Auto Center work very hard to ensure the buying process is a pleasurable and hassle-free experience. On behalf of all the Team Members at CAC, thank you for providing us the opportunity to assist with your transportation needs now and in the future. Should you have any questions please feel free to contact Lee, Van, or myself for assistance. Welcome to the Colonial family. Sincerely, George Peters Internet Sales Manager gpeters@colonialnet.com

February 22, 2013

I had an idea of what kind of car I wanted and I went to the dealership and explained what I was looking for. They were able to work with me and find a car that met all of my needs. The whole process was ca More

by islandtrees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Draper, Jim Childress
Feb 23, 2013 -

CMA's Colonial Auto Center responded

On behalf of the entire Team at the Colonial Auto Center, we want to thank you for your business and kind words. I'm glad Jim and Scott were able to find the car that not only fit your needs, but the one you have been looking for. We appreciate the opportunity to earn your business and look forward to having you part of the CAC Family. Sincerely, George Peters Internet Sales Manager gpeters@colonialnet.com

February 22, 2013

We were in the market for a used vehicle and had been searching for a while. I came across a used Yukon on the internet that Colonial had. After talking to Tim Ruck, the Yukon had been sold, but Tim to More

by N8Dogg66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Draper
Feb 25, 2013 -

CMA's Colonial Auto Center responded

Thank you for taking the time to write about your experience here at the Colonial Auto Center. All of our Team Members work very hard to ensure the buying process is a pleasurable and hassle-free experience. With time being precious our focus is to provide as much information as possible to help our customers make informed decisions, and it sounds like Tim and Scott did exactly that. On behalf of the entire Team at CAC, thank you for providing us the opportunity to assist with your transportation needs now and in the future. Regards, George Peters Internet Sales Manager gpeters@colonialnet.com

February 21, 2013

Getting quick service and personal attention at a auto dealership, yeah right! It's possible and that's what I received during a visit to Colonial Auto Center. I went in to renew my state inspection, have More

by Jkoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 25, 2013 -

CMA's Colonial Auto Center responded

First and foremost, on behalf of entire Team at Colonial we want to thank you for your recent visit to our Service Department and taking the time to write a 5-Star review, we greatly appreciate both. Interestingly enough, your opening statement is shared by many that think you cannot receive good service and a competitive price at a dealership. While we can't speak for any other dealership, what I can say is the treatment you received was the norm not the exception at Colonial. Thank you again and we look forward to providing you with service now and in the future. Sincerely, George Peters Internet Sales Manager gpeters@colonialnet.com

February 19, 2013

I submitted a request for information and was pleased with how quickly the team followed up. They answered all of my questions and gave me a great price for the vehicle. The service was great and my hu More

by emeryhousehold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Brown
Feb 25, 2013 -

CMA's Colonial Auto Center responded

We appreciate the time spent out of your day to provide feedback on the experience you had with our Internet Department. Maggie and all of our Team Members work hard to ensure that all requests for information are treated with the same level of importance regardless of where you are in the buying process. As you experienced, the E-Price feature we have on our website is meant to provide you with the necessary information to make an informed buying decision. Thank you again for your feedback and the opportunity to assist you with your next vehicle, we look forward to seeing you at the dealership soon. All The Best, George Peters Internet Sales Manager gpeters@colonialnet.com

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