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CMA's Colonial Auto Center
Charlottesville, VA
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457 Reviews of CMA's Colonial Auto Center
easiest ever We've been buying cars for 20 years in different parts of the country and as a military family had experiences from good to "I'd like to shoot that gu We've been buying cars for 20 years in different parts of the country and as a military family had experiences from good to "I'd like to shoot that guy". This is by far the easiest purchase we've ever made. We researched the inventory, knew what we were interested in, got a super fast email from Michael Gazdik within I think less than 24 hrs of clicking the webpage expressing interest in possibly making a purchase. Our questions were answered fast and honestly, and we weren't even at the dealership yet! When we arrived at the dealership my wife and I only had a few hours free; but everyone was friendly, helpful and worked with us. We got the trade in value I was looking for and the price on the new Altima we wanted. Now as a disabled vet, our new Altima helps continue to ensure my peace of mind when the wife and kids are traveling without me. This is our second Altima, and I know it will serve us as faithfully as the last. Everyone we ran into at Colonial was great, and I hope the next time we need a vehicle they'll be there. Thanks guys! More
Super With the help of Bob Kemp our experience could have not been better. He went the extra mile. Scott Draper was very helpful in explaing the extended wa With the help of Bob Kemp our experience could have not been better. He went the extra mile. Scott Draper was very helpful in explaing the extended warranty. More
Great buying experience. Sam Poticha was extremely patient and helpful as we tried to find just the right car for us. He went out of his way to be available, and made sure we Sam Poticha was extremely patient and helpful as we tried to find just the right car for us. He went out of his way to be available, and made sure we were happy with al aspects of the transaction. More
Great customer service! I bought a 2009 Toyota Camry from Colonial and was in the market for another car. I called Simona Holloway-Warren and she immediately went on the hunt I bought a 2009 Toyota Camry from Colonial and was in the market for another car. I called Simona Holloway-Warren and she immediately went on the hunt for what I wanted .In no time, she found a 2013 Toyota Camry in the color I wanted and that met the price range I had set. I highly recommend anyone who is in the market for a car call on Simona. She is great to work with! More
Unpleasant first car buying experience My entire car buying experience was extremely unpleasant. If I weren't in a rush to buy a car, I definitely would have traveled to another Nissan deal My entire car buying experience was extremely unpleasant. If I weren't in a rush to buy a car, I definitely would have traveled to another Nissan dealership. It all started after test driving a 2013 Nissan rogue that had a large For Sale sign in the window. The car had leather interior and a sunroof. My husband and I loved the car and were set on purchasing it. We waited in the sales office for at least thirty minutes eagerly awaiting to sign the paperwork. When our sales associate returned, he informed us that the Nissan rogue that we had just driven with the For Sale sign in the window had been sold to a car rental business. He then told us that we could test drive a 2014 Nissan rogue and that the price would be reduced since we had been inconvenienced. When we went outside to test drive the 2014 another sales associate suddenly got in the car and drove off with another customer. Unlike the 2013 Nissan, the 2014 did not have a sunroof or leather interior. The sales associate told us that he could include one or the other in the 2014 but not both. After talking with the manager about our unpleasant and lengthy experience, the manager agreed to add leather interior and a sunroof to the car so that it would be the same as the 2013. We completed all of the paperwork and waited for the car to be cleaned before driving it off the lot. When we received the car, it was dirty! There was dust and debris on the exterior and there was coffee around the cup holder. In addition to this, my brand new 2014 Nissan Rogue all ready had 400+ miles. The sales associate again tried to accommodate us by promising to give us a $100 gift certificate. At this point, my husband and I were still extremely disappointed but thought that our associate tried to be helpful. We were both hopeful that our negative car buying experience had ended. However, after picking up the car a week later after the sun roof and leather alterations had been made, we were once again disappointed. The leather is poor quality and we're afraid that it will rip easily and of course the car was given to us dirty once again after being promised that it would be cleaned when I picked it up. Even though our sales associate was very friendly, our car buying experience was extremely unpleasant and I would never return to this dealership to purchase another car. More
Great experience at Colonial Nissan I recently bought a new Nissan XTerra from the guys at Colonial Nissan. Michael Gazdik took great care of me and made the whole experience not only qu I recently bought a new Nissan XTerra from the guys at Colonial Nissan. Michael Gazdik took great care of me and made the whole experience not only quick and painless, but also quite enjoyable overall. I'm new to the area and he was super friendly and provided advice about the area as well as the car. He also did a great job working with the rest of the team to get us a great price and get all the paperwork handled extremely quickly. I would highly recommend going to see him if you're in the market for a car! More
Brand NEW 2015 Cadillac Escalade!! Sam Poticha Thumbs UP!! I am a law student and tried to buy the new car before school starts. I purchased a brand new 2015 Cadillac Escalade with Samuel Poticha, my sales per I am a law student and tried to buy the new car before school starts. I purchased a brand new 2015 Cadillac Escalade with Samuel Poticha, my sales person, and he is very professional salesperson. He took care of everything that I need to address. Please don't get ripped off by another official dealership that you think offers reasonable price. This place is the dealership that deals with a variety of makers without getting you to overpay the price. Do the research before you go there and negotiate with this dealership, and you will be highly satisfied! I highly recommend this dealership. More
Colonial Auto Center Rocks! I just bought a 2012 Nissan Rogue from Colonial. It's my 3rd totally satisfied purchase from these fine folks and I'm pretty sure my next one will com I just bought a 2012 Nissan Rogue from Colonial. It's my 3rd totally satisfied purchase from these fine folks and I'm pretty sure my next one will come from them too. They totally worked with me on every aspect of my purchase. I'll even have to commend Bob Kemp for getting my new plates on the vehicle in a driving rainstorm. Scott Draper is a master at putting the financial aspect of the purchase in plain English. I highly recommend this dealership. More
Very positive experience Went in this week to see about leasing a Nissan Leaf. Worked with Bob Kemp, Mike Johnson, Scott Draper, and Warren Polson. Bob was my salesman; he is Went in this week to see about leasing a Nissan Leaf. Worked with Bob Kemp, Mike Johnson, Scott Draper, and Warren Polson. Bob was my salesman; he is a great guy, personable, low key, professional. Now, I love the car and feel like I got a very good deal, but my wife and I were particularly impressed by the overall experience at Colonial. I am in my early fifties and have bought a few cars over the years, and this was by far the most positive overall experience. More
Excellent Experience at Colonial August 6, 2014 I purchased a 2014 Nissan Rogue. Chris Crowley was my salesman, I found him to be professional, knowledgeable, friendly, courteous, gr August 6, 2014 I purchased a 2014 Nissan Rogue. Chris Crowley was my salesman, I found him to be professional, knowledgeable, friendly, courteous, great since of humor and he made my overall experience positive and enjoyable. Chris took the time to explain everything about my car and especially the technical features. I also had the opportunity to work with Scott Draper, finance who did an excellent job. I love my new car and will recommend Colonial to my family and friends. I am looking forward to a long relationship with Colonial working with the maintenance department. Chris has made this the easiest and most enjoyable of all my car purchases More