CJ Wilson Mazda of Ventura

Thomas was great! Thomas was great and clearly communicated throughout the process. I was a little disappointed with the amount of time I had to wait for the part. Any Thomas was great and clearly communicated throughout the process. I was a little disappointed with the amount of time I had to wait for the part. Any other dealership I’ve dealt with always overnights parts. They did not. The part then came in and was the wrong color. They reordered the part and had it overnighted. They did cover it and didn’t charge me a thing, which I appreciate. The waiting room is a bit small but they offer fast Wifi and snacks. Thanks guys! More

Overall great experience with a few hiccups. Initially I walked in interested in an automatic mx-5. Heather helped me but they had no automatics. I came back later that night and dealt with Eric. Initially I walked in interested in an automatic mx-5. Heather helped me but they had no automatics. I came back later that night and dealt with Eric. I explained I was interested in going for one of the manuals on the lot. Eric helped me out and was super personable. It was late and we called it a day. I arrived on a Saturday morning and dug my heels in. I let them know the only way I would buy the car is if I fell in love with the numbers. They put up a good fight for awhile. Heather stepped back in the picture and began to pressure me quite a bit. Eventually, I was able to talk directly with the sales manager as I had asked at least two or three hours after I originally asked. They weren’t willing to budge on price or my trade in values. Heather came out and told me both my cars had accidents on their car faxes. I know for a fact she lied to me as one of the cars I traded in I bought a year earlier and had a completely clean car fax. The car that supposedly had an accident on the Carfax is on their lot right now for $12k! Haha. I had no accidents while owning it. The other car I wasn’t positive, I should have covered my bases. Anyways, the sales manager came out and I finally got things rolling. We eventually were able to work out a deal that I was comfortable with. Finance guy was great and explained everything to us. We were able to get an extended warranty thrown in for free, along with lifetime car washes and a guaranteed loaner. These guys will play ball if you push them hard enough. After 8 hours, I walked out with my mx-5 with a smile. Thank you to Heather and Eric. I’ll recommend y’all, I’ll excuse the false report on my Carfax though. More

Staff was great 5 star service. Thanks for everything I would recommend you all in a heartbeat. The next time I need a car my first stop will be to you all. 5 star service. Thanks for everything I would recommend you all in a heartbeat. The next time I need a car my first stop will be to you all. More

Quick and easy maintenance The Service Crew at CJ Wilson Mazda were polite, fast and efficient in servicing my vehicle. Really appreciated the free car wash! Thanks so much! The Service Crew at CJ Wilson Mazda were polite, fast and efficient in servicing my vehicle. Really appreciated the free car wash! Thanks so much! More

Helpful and friendly service at CJ Wilson So far, I’m very happy with CJ Wilson Mazda. The staff are friendly, helpful, and do their best to take care of your needs. I’ve dealt with several So far, I’m very happy with CJ Wilson Mazda. The staff are friendly, helpful, and do their best to take care of your needs. I’ve dealt with several employees, who are always pleasant and have a great attitude. Good customer service is underestimated and important to keep your clients happy and well taken care of. So far, thumbs up for CJ Wilson Mazda. More

In and out service I scheduled an appointment for Saturday morning . I decided to wait for the vehicle. I was checked in with a welcoming attitude and was made sure I wa I scheduled an appointment for Saturday morning . I decided to wait for the vehicle. I was checked in with a welcoming attitude and was made sure I was comfortable . The service appt. was quick and efficient. More

Great Service at CJ Wilson I drove into the dealership for my first visit at 7:55 am. At 7.56 am I was greeted by Daniel who was very helpful. He took me into the service area a I drove into the dealership for my first visit at 7:55 am. At 7.56 am I was greeted by Daniel who was very helpful. He took me into the service area and made me coffee! I knew it was too early for an oil change but I had some questions and there was what appeared to be a brake fluid leak between my front and rear tires. The tech servicing my car assured me that all fluid levels were full, the removed panel under the engine showed no leaks at all. I was on my way with a clean car in less than an hour. Later in the day, I realized that about 3 weeks before I noticed the leak on the floor I had been driving back from Fresno when the pickup truck in front of me dropped an entire case of brake fluid cans on the freeway. I hit one and obviously it squirted up onto the frame of my car. It took three weeks for it to get hot enough to drip onto my floor. Thank you Daniel and your excellent tech. The tech took plenty of time telling me what he thought the problem was. I am very happy with my new 2018 Mazda and my service people. Thank you. More

First time service here I want to say that I had an outstanding experiance. It was easy to book an appointment and when I got there I was greeted like I had been going there I want to say that I had an outstanding experiance. It was easy to book an appointment and when I got there I was greeted like I had been going there for years. More

no better service and treatment than Daniell and his crew honest and caring service in a very homey atmosphere. always a good and positive experience, the service center is very clean and customer friendly. honest and caring service in a very homey atmosphere. always a good and positive experience, the service center is very clean and customer friendly. always feel welcome More

We received superior customer service! We were treated fair and felt valued by CJ Mazda. Excellent sales experience, was painless and everyone was vary knowledgeable, in particular, Tom, We were treated fair and felt valued by CJ Mazda. Excellent sales experience, was painless and everyone was vary knowledgeable, in particular, Tom, We appreciated dealing with honest sales and finance team. More