CDJR of Leesburg - Service Center

Very pleased with the service we received. Ryan, our service advisor was courteous and helpful. Ryan, our service advisor was courteous and helpful. More

Watch out overtime ya take your vehicle here ya end up with missing parts. Ongoing problems with them. with missing parts. Ongoing problems with them. More

Otto is a great guy to work with the prices were fair and the work was done as quoted. and the work was done as quoted. More

I was taken care of immediately upon arriving. Ryan was courteous and professional in listening to what I wanted done. He prepared an estimate of what the cost would be and reviewed it with me. Ryan was courteous and professional in listening to what I wanted done. He prepared an estimate of what the cost would be and reviewed it with me. He also gave me an update on my tire wear and advised when I should consider a tire replacement. He saw that all the work required was completed, including washing my vehicle. More

Jose Valdes has been my service writer for almost a decade and a half and has been an excellent individual to deal with. He has a wealth of knowledge and uses it to keep me abreast of what is going on decade and a half and has been an excellent individual to deal with. He has a wealth of knowledge and uses it to keep me abreast of what is going on with my vehicle. Any unexpected problem that was found was explained to me in terms I could understand allowing me to make a proper decision. He has more than earned the trust I have in him. More

I've been a customer of the previous owners for at least 6 years. When new owners took over there was a dip in service, but now many times better. Looking forward to doing further business. 6 years. When new owners took over there was a dip in service, but now many times better. Looking forward to doing further business. More

They are well organized and have a system of communication and customer service in place our services adviser is outstanding communication and customer service in place our services adviser is outstanding More

I waited a year and a half to get a fuel pump for the recall the schedulers called Weaks ahead of time I brought the truck in for service. They indicated 2 to 3 days I called on the third day late in the recall the schedulers called Weaks ahead of time I brought the truck in for service. They indicated 2 to 3 days I called on the third day late in the afternoon to find out they have not even started on it, and it would be another week. I mentioned that I had an appointment and I was confused and frustrated. After that, I called back, asked for the general manager her returned my call and told me he would take care of it. He did indeed take care of it. My truck was complete and ready to go two days later , it would’ve been nice to receive a phone call at least explaining what was going on. Communication is good to have. My past experiences have been very good and I plan to take my truck there in the future More

Good service. Communication was good. I recommend this dealer. Nice people. I'm glad the dealer is close to muy house. Communication was good. I recommend this dealer. Nice people. I'm glad the dealer is close to muy house. More

Amazing Dealership. I run a business and my truck was having issues. They got me right in and made the repairs. The technician, Tommy was very helpful and went above and I run a business and my truck was having issues. They got me right in and made the repairs. The technician, Tommy was very helpful and went above and beyond. More