CDJR of Leesburg - Service Center

1-/Asked to check tire pressures and not fine to our knowledge 2–told car would be washed. Wife waited 40 minutes after being told service was finished. she had to check as no one advised on status. knowledge 2–told car would be washed. Wife waited 40 minutes after being told service was finished. she had to check as no one advised on status. it had not been done. 3–REALLY lousy customer service at the end. Wife did not have problem the the people she dealt with individually but your system FAILED More

Ryan was great, did great follow up. Was told originally I could wait for repair but had to leave it for a couple days Was told originally I could wait for repair but had to leave it for a couple days More

Very disappointed in my experience. After spending 6 hours and $260. I didn’t get done what I brought my Jeep in for. I need a wiper washer reservoir not a complete overall diagnosis of After spending 6 hours and $260. I didn’t get done what I brought my Jeep in for. I need a wiper washer reservoir not a complete overall diagnosis of everything else that was wrong with my vehicle. Also $998.10 to replace the reservoir was extremely priced for that job. I can’t believe this dealership marks up the price on parts six times the value. $633.25 for a part that runs 90 to 150 just don’t make since to me. So much for helping your senior citizens on a fixed income and a veteran at that. More

Service/repairs done professionally & in a timely manner. Great customer service and nice accommodations for those that wait. Jose is knowledgeable & always great to work with. Great customer service and nice accommodations for those that wait. Jose is knowledgeable & always great to work with. More

They were very professional and kept me informed of the process. I like the video of the service as well process. I like the video of the service as well More

They are honest, thorough, and their rates are reasonable. The wait time was minimal. Jamie is the best! reasonable. The wait time was minimal. Jamie is the best! More

My service advisor, Carlos, has always been a great person to work with. I have never had a bad experience with him; he is outstanding and understands what I want for my car. person to work with. I have never had a bad experience with him; he is outstanding and understands what I want for my car. More

Efficient and quick Not a long wait time Relaxing lounge to wait in while working on my car lounge to wait in while working on my car More

You did not call for pre-authorization on my extended warranty to repair my air conditioning compressor that resulted in me paying $2000… Was covered by my extended warranty! Service did not follow up as warranty to repair my air conditioning compressor that resulted in me paying $2000… Was covered by my extended warranty! Service did not follow up as I requested More

The waiting room is comfortable while our truck tires were rotated and the oil was changed. were rotated and the oil was changed. More