CDJR of Leesburg - Service Center

They tried to take advantage of my wife by removing the balancing weights on the tires while rotating them. This only happens intentionally and they tried to charge her for it. Second time at this location balancing weights on the tires while rotating them. This only happens intentionally and they tried to charge her for it. Second time at this location and the LAST. More

Dealer service personnel were all very knowledgeable and courteous.. All repairs were completed as requested and suggested. The engine air filter box however was not properly closed. There are five screws courteous.. All repairs were completed as requested and suggested. The engine air filter box however was not properly closed. There are five screws to attach the cover closed and only two were screwed down. Also one vent hose on the box was reattached. It’s just carelessness on the part of the mechanic. That’s why I only gave four stars. I corrected the issues. More

My service agent was very unresponsive. Truck sat at dealership for almost 3 weeks before even a diagnostic test. Could have been a 10k job for ya'll but towed it to another mechanic shop. Truck sat at dealership for almost 3 weeks before even a diagnostic test. Could have been a 10k job for ya'll but towed it to another mechanic shop. My company won't buy a truck or get our fleet truck service there ever again. A snail is literally quicker More

Carlos was absolutely wonderful. I have been to many dealerships over the years and the service provided here was outstanding. I have been to many dealerships over the years and the service provided here was outstanding. More

Even though I have had a coupling issues with my new truck they have been on top of it and made sure I was all set truck they have been on top of it and made sure I was all set More

A pleasant buying experience in the sales department and all appropriate fixes were made as needed by the service department. Steve and Jamie were great to work with! all appropriate fixes were made as needed by the service department. Steve and Jamie were great to work with! More

Well this sure was one of the nicest visits I’ve ever had. 10 out of 10 had. 10 out of 10 More

Ivy is very attentive to task completion I try to request her per her professionalism request her per her professionalism More

Tim was our advisor. He was very professional very kind. He was a pleasure to deal with. Our car was at your dealership twice in two weeks and the problem still was not f He was very professional very kind. He was a pleasure to deal with. Our car was at your dealership twice in two weeks and the problem still was not found. We have our fingers crossed that it does not happen again. More

I have never heard back regarding the reoccurring problem with the front axle 4 wheel drive actuator. Talked with Ryan Swoll and was told I would be contacted but still no communication from dealership. with the front axle 4 wheel drive actuator. Talked with Ryan Swoll and was told I would be contacted but still no communication from dealership. More