CDJR of Leesburg - Service Center

Jose Valdes has been my service writer for almost a decade and a half and has been an excellent individual to deal with. He has a wealth of knowledge and uses it to keep me abreast of what is going on decade and a half and has been an excellent individual to deal with. He has a wealth of knowledge and uses it to keep me abreast of what is going on with my vehicle. Any unexpected problem that was found was explained to me in terms I could understand allowing me to make a proper decision. He has more than earned the trust I have in him. More

I waited a year and a half to get a fuel pump for the recall the schedulers called Weaks ahead of time I brought the truck in for service. They indicated 2 to 3 days I called on the third day late in the recall the schedulers called Weaks ahead of time I brought the truck in for service. They indicated 2 to 3 days I called on the third day late in the afternoon to find out they have not even started on it, and it would be another week. I mentioned that I had an appointment and I was confused and frustrated. After that, I called back, asked for the general manager her returned my call and told me he would take care of it. He did indeed take care of it. My truck was complete and ready to go two days later , it would’ve been nice to receive a phone call at least explaining what was going on. Communication is good to have. My past experiences have been very good and I plan to take my truck there in the future More

Ryan is always awesome to work with. Top notch individual that stands out from the rest! He needs a pay raise with how awesome he is!!!!! Top notch individual that stands out from the rest! He needs a pay raise with how awesome he is!!!!! More

Good service. Communication was good. I recommend this dealer. Nice people. I'm glad the dealer is close to muy house. Communication was good. I recommend this dealer. Nice people. I'm glad the dealer is close to muy house. More

Jose went over the issues that are recommended from the inspection. Tires are getting close to requiring replacement and Jose offered three potential brands to buy. I will consider these when I do replace inspection. Tires are getting close to requiring replacement and Jose offered three potential brands to buy. I will consider these when I do replace the tires. More

Jamie and your staff are the boom super nice a a a a a a More

Amazing Dealership. I run a business and my truck was having issues. They got me right in and made the repairs. The technician, Tommy was very helpful and went above and I run a business and my truck was having issues. They got me right in and made the repairs. The technician, Tommy was very helpful and went above and beyond. More

The were very easy to get my first maintenance done on my charger. The staff was very helpful in getting the car scheduled in. charger. The staff was very helpful in getting the car scheduled in. More

Katie was out so Ryan took great care of my service appointment. When Josh the tech was finished there was no one to wash the car so Ryan did it himself. Well above and beyond for sure. appointment. When Josh the tech was finished there was no one to wash the car so Ryan did it himself. Well above and beyond for sure. More

Am new in the area, It took to long and I was without a car. But problem was solved. Definately different than my.dealer in NY car. But problem was solved. Definately different than my.dealer in NY More