CDJR of Leesburg - Service Center

First time going to this dealership where the service advisor, Ryan, kept me in the loop each step of the process and checked on me several times. advisor, Ryan, kept me in the loop each step of the process and checked on me several times. More

My tires weren't aired up at my last service appointment and one of the sensors to read the pressure is no longer working. I also learned that even if I have an appointment it can take 48-72 hours for my ve and one of the sensors to read the pressure is no longer working. I also learned that even if I have an appointment it can take 48-72 hours for my vehicle to be looked at. Even though the work is most likely covered by my warranty no loaner car is provided during the delay in the diagnoses. More

Ryan Swoll is a excellent service advisor with exceptional communication skills and knowledge. Great snacks while waiting exceptional communication skills and knowledge. Great snacks while waiting More

Ryan the service manager was professional and diligent with his follow up and follow thru during the time that my vehicle was in the shop!! He went above and beyond to ensure i was kept in the loop with his follow up and follow thru during the time that my vehicle was in the shop!! He went above and beyond to ensure i was kept in the loop More

Ryan was very helpful in explaining my service so that I could understand the process and how long it would take. could understand the process and how long it would take. More

Juan Finol was my service advisor, and he was very professional and knowledgeable and polite. professional and knowledgeable and polite. More

Service was great. No pressure to do recommended services. Video sent for review was informative No pressure to do recommended services. Video sent for review was informative More

Karie was fantastic, the tech was thorough and the shuttle driver was safe and friendly. shuttle driver was safe and friendly. More

Carlos went the extra mile to get my repair covered under my extended warranty! Thank you my extended warranty! Thank you More

The dealership was great. Everyone we met was fantastic. It felt like you were home shopping with TV’s going, popcorn popping and hotdogs roasting. Everyone we met was fantastic. It felt like you were home shopping with TV’s going, popcorn popping and hotdogs roasting. More