CDJR of Leesburg - Service Center

I had a 9am appointment to replace a low beam headlight bulb. I arrived at 8:30 and explained to Katie that I had an appt and what it was for. She said it shouldn't take long because my Jeep would be taken bulb. I arrived at 8:30 and explained to Katie that I had an appt and what it was for. She said it shouldn't take long because my Jeep would be taken to the body shop to be fixed. At 11:10 I received a video from the mechanic telling me I needed some kind of system flush and a tune up. The message then said that a service technician would see me soon. I sat for 2 hours because you wanted to up charge me. Why make an appt if you're going to screw me over when I get there. FYI I had a tune up done 3 months ago!!!!! Cannot and will not recommend your service department. I will take my business somewhere else from now on. If I could have given 0 stars I would have. More

Service was completed in a timely fashion and done well. I was pleased that the new owners honored the service contract I had with Bill Bryan’s and impressed with the video of the actual inspection. I was pleased that the new owners honored the service contract I had with Bill Bryan’s and impressed with the video of the actual inspection. More

Just did oil change so not enough to really enough time spent at dealership to rate spent at dealership to rate More

Very professional and easy to work with. Pleased with service provided which made the experience a positive one Pleased with service provided which made the experience a positive one More

New to the area, wasn’t sure what to expect but was very pleased with the service I received. Staff was very courteous and accommodating. pleased with the service I received. Staff was very courteous and accommodating. More

The glove compartment was in the front floorboard when it was ready for pickup. That's not cool. . was ready for pickup. That's not cool. . More

I want to give a shout out to Katie March for being a super service advisor taking care of my vehicle. For the past couple days thank you super service advisor taking care of my vehicle. For the past couple days thank you More

Kobe is awesome, always takes care of me and goes above and beyond to make the experience a positive one. and beyond to make the experience a positive one. More

Explained what needed to be done in easy to understand terms. I appreciated his service. terms. I appreciated his service. More

Stopped in to have my tires rotated and the line in front of me looked daunting. Otto took good care of me and I was out in about an hour. Very pleased with today’s service. of me looked daunting. Otto took good care of me and I was out in about an hour. Very pleased with today’s service. More