CDJR of Leesburg - Service Center

Everything was great, a little pricey for air filter change but will be back when called for the last two recalls on my truck . change but will be back when called for the last two recalls on my truck . More

They done what we ask them to do. Only thing I thought it took a little to long. Only thing I thought it took a little to long. More

I have been a client with this business for 15 yrs have purchased several vehicles and to charge $75 for a $3 valve stem your part number is highway robbery I have all types of service agreements/warrantie purchased several vehicles and to charge $75 for a $3 valve stem your part number is highway robbery I have all types of service agreements/warranties on this vehicle including the tire warranty this truck that has 13,000 miles on it and just turned 3 yrs old. This is very poor business practice to treat a loyal customer this way. I fully believe the old ownership would have fixed this without a charge, we have spent several thousands of dollars with this dealership. To top it off, I have have been waiting over two years for a part (ABS modual) to fix my 2018 truck. Now the wait has been pushed out to March of 2024 for the part to come in. This part is a safety feature and I have choose to not leave at the dealership and for you to give a rental saving you thousands of dollars. Because it failed under warrant (Dodge's/Rams) This will be the forth unit to be put on this 2018 truck with 24,000 miles on it. These trucks are in excellent condition. More

It'seEasy to get appointments, they are welcoming and accomodating, and they are goid at explaing about services. accomodating, and they are goid at explaing about services. More

Koby went the extra mile to get my car done and payment from the insurance company the mechanic did a great job from the insurance company the mechanic did a great job More

He replaced Tiffany as my service person. He was really good at informing me what was going on He was really good at informing me what was going on More

Kim was obviously working hard to fill her role of having her customers completely satisfied. As far as I am concerned she met that goal. her customers completely satisfied. As far as I am concerned she met that goal. More

very poor service had to contact dealer manager outcome pending will see if my car is returned in the condition i brought it in outcome pending will see if my car is returned in the condition i brought it in More

The adviser I had was somewhat harsh and not personable. I also don’t like the fact that my Jeep came in for an oil change and I was told it had updates that were needed and the dealership would have to kee I also don’t like the fact that my Jeep came in for an oil change and I was told it had updates that were needed and the dealership would have to keep my Jeep. Then the nightmare continued we were ubered to The Villages to get a rental car. We were there over an hour waiting for a vehicle. 5 hours out of our day for an oil change is not how we wanted to spend the day, plus tipping the Uber driver and putting gas back in to return it. The dealership needs loaner cars. Not a good experience. More

This team went overboard to assist me. Everyone involved treated me with great respect and courtesy during this event. Jose (Service Advisor), kept me informed and the service manager was Everyone involved treated me with great respect and courtesy during this event. Jose (Service Advisor), kept me informed and the service manager was vital in getting my vehicle handled. The team understood my vehicle and concerns. I am so thankful for the speed and efforts utilized to heal my jeep. Outstanding folks. More