CDJR of Leesburg - Service Center

Mark Anthony Valentin was a super polite great guy to work with Dealership was clean, organized, and everyone was more than eager to help you work with Dealership was clean, organized, and everyone was more than eager to help you More

I'm glad I was able to get my truck back in the same day for my warranty battery replacement for my warranty battery replacement More

I was very satisfied with the quick service and the people were great to work with! people were great to work with! More

I was not verbally told when I made my 7:30 am appointment for that you have 48 hours to look at my vehicle. My husband has cancer and kidney failure and has to have his truck for doctor appointm appointment for that you have 48 hours to look at my vehicle. My husband has cancer and kidney failure and has to have his truck for doctor appointments and we can’t be without the vehicle. Blaine sent an email which I saw next morning after I dropped off the truck the night before and I left him a voice mail advising him so. No one returned my call and I was told about the 48 hours again when I called 11:30 am to ask status of the truck. I picked up the truck as I needed it for husband’s doctor appointment next morning. I assume you need to employ more technicians. More

3rd Service at this dealership for my truck, 3rd time when they rotated the tires, he air pressure was not correct for the front and back tires. Service guy and dealership ok, this is on the mechanic/se when they rotated the tires, he air pressure was not correct for the front and back tires. Service guy and dealership ok, this is on the mechanic/service guy for not finishing the job correctly. I will pull out my compressor to correct it again. More

Service was good. Waiting room was unpleasant and not very inviting. Service advisor was very good. Waiting room was unpleasant and not very inviting. Service advisor was very good. More

I do not believe it should take almost 3 hours for an oil change with an appointment change with an appointment More

Carlos was exxcellent keeping me in touch with the service on my car and the wait time ( 8 hrs). I REALLY ENJOYED the video from the service mechanic regarding the progress of my auto. That is an ex service on my car and the wait time ( 8 hrs). I REALLY ENJOYED the video from the service mechanic regarding the progress of my auto. That is an excellent addition. I would recommend there be a snack machine in the waiting room for soda and chips etc. The hot dogs, although very much appreciated was not enough. \See you in 3 months for an oil change. Marsha Copenhaver More

The service representative did a great job, the service on my transmission did not. The transmission pan was leaking fluid. The dealership towed it back to their shop and fixed the leak. Hope no long ter on my transmission did not. The transmission pan was leaking fluid. The dealership towed it back to their shop and fixed the leak. Hope no long term damage was caused by running the transmission with low fluid. More

A traffic cop is needed at the entrance to the service bay. A ton of confusion. bay. A ton of confusion. More