CDJR of Leesburg - Service Center

The person handling my truck was able to get me a new deal on tires and informed me of an upcoming repair on my truck. deal on tires and informed me of an upcoming repair on my truck. More

Our Service PersonRyan, did a fantastic job with getting our vehicle back to us and properly completed. His perservance was Impeccable. our vehicle back to us and properly completed. His perservance was Impeccable. More

Maintenance done as promised. Kobe was great to deal with and complete the service on my Jeep. Kobe was great to deal with and complete the service on my Jeep. More

Very professional. Worked hard to resolve my issue. Ivy my rep kept in contact and made sure I knew the status of my repair and did not release my truck until she was s Worked hard to resolve my issue. Ivy my rep kept in contact and made sure I knew the status of my repair and did not release my truck until she was satisfied it was done the right way. Since it was a window leak and the hurricane just dumped 10 inches of rain with no leaks she did a great job and I appreciate her dedication More

Lack of communication on the service advisor’s part; Waited almost 2 hours for an oil change and never received the free car wash that was offered. I had to look for the advisor for an update and he see Waited almost 2 hours for an oil change and never received the free car wash that was offered. I had to look for the advisor for an update and he seemed very aggravated. One time before I had the same advisor and he forgot all about me. Waited 2 hours for an oil change with no communication. For some reason my car was skipped on accident. This is the second time I have had a bad experience. But I have had several great past experiences. More

The appointment scheduling was very easy. I arrived for my appointment early, the staff was professional and very courteous. I like the service videos from the mechanic. Just an all around e I arrived for my appointment early, the staff was professional and very courteous. I like the service videos from the mechanic. Just an all around excellent experience. More

Jose was thorough and efficient. Dealership was clean and attentive. Big change from Bill Bryant. Dealership was clean and attentive. Big change from Bill Bryant. More

They did a very good job from the time we dropped off the van until we picked it up Good communication! van until we picked it up Good communication! More

I was pleased with the overall service, I did not have to wait for a long time in the waiting room, and Jose and his team made my day much better wait for a long time in the waiting room, and Jose and his team made my day much better More

Although I was pleased with the overall service , I did have to wait for some time within the waiting room - I could see my car within the area just outside where people pic-up their car (s) up completion have to wait for some time within the waiting room - I could see my car within the area just outside where people pic-up their car (s) up completion , however, no one called me - I finally had to inside the office myself to get the key More