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C&S Car Co.
Waterloo, IA
380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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380 Reviews of C&S Car Co.
March 01, 2021
Scott was very easy to work with and very very personable. He was ready to explain whatsoever I might have questions on. Based on our experience we would recommend dealing with Scott personable. He was ready to explain whatsoever I might have questions on. Based on our experience we would recommend dealing with Scott More
by danlocke1952
Employees Worked With
Scott Thun, the Guy that took care of the Paperwork was very friendly explained thoroughly..
February 18, 2021
Scott Thurn was amazing helping me with my purchase of my 2017 subaru legacy 3.6R limited. This dealership went above and beyond to help me get into my new vehicle. Can't wait to do more business with them! 2017 subaru legacy 3.6R limited. This dealership went above and beyond to help me get into my new vehicle. Can't wait to do more business with them! More
by osbornchelsea23
Employees Worked With
Scott Thurn
February 17, 2021
Scott Thurn walked me through everything on the new Subaru Outback Onyx Edition from the heated seats to setting up my phone and so much more. He answered every single question I had. He let me test dr Subaru Outback Onyx Edition from the heated seats to setting up my phone and so much more. He answered every single question I had. He let me test drive different Subaru models then explained the differences in each style. He never pressured me and gave me a very fair deal on my trade in. Helped me setup the car after purchasing and always had a smile. Whenever I decide to trade in again this will be my first stop. Thank you Scott !!! More
by Krista Webb
Employees Worked With
Scott Thurn
January 29, 2021
Zero Credibility! Negligent and EgotisticalI took my Zero Credibility! Negligent and Egotistical I took my Hyundai Sonata to them to check out a check engine light and BlueLink. At first they're very Zero Credibility! Negligent and Egotistical I took my Hyundai Sonata to them to check out a check engine light and BlueLink. At first they're very nice. They even gave me a nice, new, loaner car while they worked on mine. But everything changed when I got my car back. The second I drove it off the lot I heard an awful noise and I quickly turned around and went back asking them how the inspection listed on the detail sheet could miss something so loud and obvious. Mr. Sam said he was unaware of anything. He said to keep an eye on it. Later in the day I took it to another service center to be looked at because it seemed really concerning and once they finished with it, they brought out a cleanly broken strut from the front-left-side of my vehicle! The new service center staff were absolutely horrified and amazed how something so severe and dangerous could have been missed during an inspection and more so even be allowed to be driven. One wrong bump in the road and who knows what could have happened to me and my passengers? This type of mistake is not acceptable whatsoever. It may even be classified as negligent in a court of law, as to be determined by legal counsel. I called them back immediately once I knew this and gave Sam the earful he needed to hear from putting me in a dangerous situation. I am not saying they broke my strut repairing my car. However, something happened to my vehicle while it was under their supervision that should have been taken of through the inspection listed on the report of the work performed and Sam refused to put his pride aside and take any responsibility for their mistakes. He said, "I'm not going to do anything about it." At this point I never want to step foot in their dealership again. I would highly recommend for everyone to go elsewhere for their car needs. Their behaviour hinges on illegal and dangerous. At least one of those terms describes my experience perfectly. More
by saltysalas
Employees Worked With
Sam
January 12, 2021
Scott Thurn made it easy to buy the car. He was available when needed and very responsive, quick and friendly. I strongly recommend others to buy the car from C&S Dealer. Scott you are the best. when needed and very responsive, quick and friendly. I strongly recommend others to buy the car from C&S Dealer. Scott you are the best. More
by Gona
Employees Worked With
Scott Thurn
January 05, 2021
Scott Thurn is a man that listens, establishes a rapport, and treating me fairly and with respect. Scott is knowledgeable of product and answered all my questions before I bought the SUV. Scott is someone wh and treating me fairly and with respect. Scott is knowledgeable of product and answered all my questions before I bought the SUV. Scott is someone who committed to customer satisfaction. I will recommend Scott to all my friends seeking a new automobile. Excellent experience!!! Thank you for everything Scott! More
by ronko1953
Employees Worked With
Scott Thurn
January 02, 2021
Scott Thurman and Dan Cooley made the process simple, smooth and pleasurable. This was my second lease and can’t stress how easy they made it! Thanks guys-until next time! smooth and pleasurable. This was my second lease and can’t stress how easy they made it! Thanks guys-until next time! More
by Va121154
Employees Worked With
Scott and Dan
January 02, 2021
Scott and the team made buying a new car a great and easy experience, In pandemic times Scott understood how the internet was a terrific tool and really communicated well! We would do it again! experience, In pandemic times Scott understood how the internet was a terrific tool and really communicated well! We would do it again! More
by Mrtodd
Employees Worked With
Scott thrum
