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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

February 06, 2019

Get rid of the receptionist in the commercial truck service The receptionist in the service area needs to go. Tom has always done an outstanding job, even before the receptionist was added. The receptionist d More

by CHARLIE.MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gustafson, Heather Secrist
Mar 01, 2019 -

C. Harper Ford Kia Honda responded

We're sorry to hear that you had a negative experience with us. But we would like to get more information from you to get to the bottom of this. It's only through feedback from our customers and coaching our employees that we can get better as an organization. Please contact me at your convenience and we can discuss this further. JoAnne Kranik, BDC Manager, 724 929 8000 x548 or jkranik@charper.com

February 06, 2019

Went way overboard Great price and the service person we dealt with was super helpful and went way overboard to make our experience fantastic. Fantastic service departme More

by MATTHEWBIRCH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Secrist
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

Thank you so much for the review! We do love going above and beyond for our customers. Hopefully we see you back whether it's for sales or service!

February 06, 2019

Great service My original appointment was for an inspection/emmision. I had a second appointment scheduled for the following week to have a recalled part replaced i More

by SUPAMOM63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

We are glad it could work out for you! It's great to get it all done at once. Thank you so much for the review!

February 06, 2019

Helpful My inspection/ emissions was done on Tues Feb 5, 2019 very quickly as I asked Cody. Thank you Cody for helping me get to my next appointment. I will More

by joyceloveslattes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Mar 06, 2019 -

C. Harper Ford Kia Honda responded

Thank you so much for the review. Cody is a great advisor who always tries to meet his customers needs, so we are glad we were able to do that. We look forward to having you back!

February 04, 2019

Oil change went well Oil change & tire rotation went well but, what I asked about daylight running lamps & remote start couldn't be done according to the garage. Very disa More

by REBECCA.BRADISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

Hi Rebecca, I am so sorry that not everything could be done that you wanted. We appreciate your feedback, and thank you for the review. We hope to provide an all over better experience in the future.

February 02, 2019

Ryan Miller was awesome! Everyone at Ford was extremely friendly & helpful Tom in finance explained all the paperwork in detail. Ryan Miller was my sales guy on my previous l More

by DADLASH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Miller - chevy sales , Tom Lalor
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

Thank you so much for the review! Ryan is a great sales person, and Tom is a great counter part in finance. We appreciate your time, we hope to have you back for your first oil change!

February 02, 2019

Service Visit My service rep Len was wonderful! Very professional and helpful. Would definitely recommend him to anyone. My overall experience at C Harper was good. More

by AOSNIAK152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
February 02, 2019

Warranty was honored with bought any issues and it was a very good experience with our customer service rep as he made a very stressful situation better. More

by CGRECO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

We're glad that we could ease the stress for you! Thank you so much for the review. We hope to see you in the future for other appointments!

February 02, 2019

Amazing Everyone we dealt with was very friendly, very helpful. We were already approved and they showed us exactly what we needed. I would reccomend everyone More

by LGRILLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Prouty, Tom Lalor, Tyler Hutchinson
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

Thank you so much for the review! I am glad that we were able to make your purchase process smooth and enjoyable. We appreciate the kind words and recommendation.

February 02, 2019

7 vehicles so far We have purchased 7 vehicles from CHarper in the past 10 years. No pressure, friendly experience and great pricing start to finish. Need I say more? More

by Mrslincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory (Woody) Woodmancy, Tom Lalor, Heather Secrist
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

Thank you so much for your constant support and trust in your car buying process! We truly value and appreciate your business and time. Thanks for the review as well, we hope to have you back for 7 more vehicles.

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