C. Harper Ford Kia Honda

Service My car was in for routine service. Staff was friendly and efficient. My car was finished in a timely fashion. They washed my car. They also replaced b My car was in for routine service. Staff was friendly and efficient. My car was finished in a timely fashion. They washed my car. They also replaced brake lightbulbs at no charge. More

Flat tires Their service team and experience never lets me down. They get everything done in a very efficient manner every time. Five out of five stars!! Their service team and experience never lets me down. They get everything done in a very efficient manner every time. Five out of five stars!! More

Happy, Happy, Happy Always happy to deal with C Harper Ford. Friendly atmosphere, clean facility and the staff is very welcoming. I have purchased five vehicles from C H Always happy to deal with C Harper Ford. Friendly atmosphere, clean facility and the staff is very welcoming. I have purchased five vehicles from C Harper Ford and I don’t even look anywhere else. More

used car somebody over there gave me a new plate, dma4404 was not being used anymore, but plate was not transfered to my kia forte, other than driving with a somebody over there gave me a new plate, dma4404 was not being used anymore, but plate was not transfered to my kia forte, other than driving with a plate not registered to my 2017 kia forta everything is ok. More

State inspection On time,courteous and informative. There was a problem with the electrical in the building. The service people we're very informative about the proble On time,courteous and informative. There was a problem with the electrical in the building. The service people we're very informative about the problem and told me when they expect the power back on. More

Heard rattling sound. Diagnosed and repaired! I always have good service at c Harper Kia. We have bought several cars from gm and Kia..my Kia is 8 years old and this is the first time I had to hav I always have good service at c Harper Kia. We have bought several cars from gm and Kia..my Kia is 8 years old and this is the first time I had to have any repairs.. usually just maintenance. More

Programing keys Spend over 4 hours at dealer, poor communication, messed up original key programing, had to buy key from dealer which was way expensive, which I did n Spend over 4 hours at dealer, poor communication, messed up original key programing, had to buy key from dealer which was way expensive, which I did not plan to purchase. More

Bad service department I brought my car in for oil change & tire rotation,& they didn't do the rotation, then brought it back& it still wasn't done😤 I brought my car in for oil change & tire rotation,& they didn't do the rotation, then brought it back& it still wasn't done😤 More

Very poor experience with service Took my car in for a water leak on the back seat floor back in August. It was soaking wet and made the car smell terrible. Took me 4 phone calls and Took my car in for a water leak on the back seat floor back in August. It was soaking wet and made the car smell terrible. Took me 4 phone calls and voicemails to actually get an appointment the first time. Once I got an appointment, I was told to come back two days later when the water leak guy was in to look at it. After taking the day off from work, I took it back for him to look at it. He said it was a problem with the AC line backing up. They said they flushed it out and the problem was fixed. A week or so later, the floor was soaking wet again. Made another appointment on Wednesday 09/04 and, once again, I was told to come back again on Friday when the water leak guy is was in. I started to get upset at this point because I have already taken off from work 3 times to get this problem fixed. I asked if they would give a rental car for the time being, so I didn’t have to miss anymore work. They were able to accommodate that, at no charge, which I greatly appreciated. After a week of having the vehicle at C Harper, they finally determined the issue was a broken seal near the trunk that was not properly fixed/missed when C Harper body shop did repairs when I was rear-ended in June. I picked up the vehicle yesterday, started driving it home and noticed the smell was still lingering. I check the floor where the water was coming in, it was dry, but I noticed white and green mold growing underneath the driver seat on the floor. I drove the vehicle back to C Harper on Thursday 09/12 and expressed my dissatisfaction with the service. I am not sure why no one noticed that there was mold growing and why it was not properly cleaned before being returned to me... They were very clearly told and shown that it was leaking water on the inside of the car. The whole experience overall with CHarper service department was extremely poor from the beginning and I am very hesitant to have my vehicle serviced there again unless absolutely necessary. More

Great experience. Me and my wife had an amazing experience leasing our new Escape. Scotty was very detailed and made the experience quick and painless. He got us exa Me and my wife had an amazing experience leasing our new Escape. Scotty was very detailed and made the experience quick and painless. He got us exactly what we wanted at the price we wanted to be. I will absolutely be back again once our lease is up. Our vehicle needed a battery and Tom was happy to get someone to put it in for us and have it ready to go before our purchasing process was complete. Dino didn’t waste any time either, we were in and out of finance in less than 10 minutes. More