Back

C. Harper Ford Kia Honda

Belle Vernon, PA

not yet
rated
1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

Directions

By Type

1,405 Reviews of C. Harper Ford Kia Honda

June 16, 2018

Excellent I am very happy with C Harper. Service and price were very good. I make an extended drive to reach the dealership. I bought my car from C Harper and I More

by Matthews3281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Close, Tom Gustafson
Jun 18, 2018 -

C. Harper Ford Kia Honda responded

Service is such a big part of vehicle ownership. We're happy to hear that we've treated you so good, you're willing to make the drive to see us! Please keep coming back to us and thanks for the review!

June 14, 2018

Oil change They are always polite, quick, and efficient from receptionist to service and everyone in between. They always ask before they do anything to my car. More

by truozzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len
Jun 14, 2018 -

C. Harper Ford Kia Honda responded

Another great review for Len Marino! We hope he keeps up the good work! The receptionists really are the often unnoticed workers in the dealership. But they are so so important to us! And we hope you keep coming back to see us! Thanks for the review!

June 14, 2018

Supportive Staff was friendly and helpful. Lenny went the extra mile in service to meet our outside scheduler needs. The inspection work was right on time but a More

by PANTHERS1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino, Gregory (Woody) Woodmancy
Jun 18, 2018 -

C. Harper Ford Kia Honda responded

Thanks for taking the time to write a review! We try to accommodate our customers needs as best we can. We can't always give a loaner car, but we always try. Please let us know if you need anything in the future and we'll try to help again.

June 13, 2018

Always friendly, courteous and pleasant! I'm a "senior" of the female gender. Often times, we're misjudged by those who work in the Auto industry. I've never had this happen at C. Harper's. T More

by Lady Oldfool 303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino, Will Mansberry, Dante Barella, Jessica Moody, Chris Schultheis, Chuck Calcek
Jun 14, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the kind review! We try to treat every customer the same and that's the way we would want to be treated. Please keep coming back to see us and thanks for being part of the C Harper Family!

June 13, 2018

State Inspection I went for the state inspection n my car. Lisa was very courteous and did a fantadtic job . I was in and out of the service center within 30 minutes. More

by TEACPRNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Jun 14, 2018 -

C. Harper Ford Kia Honda responded

Lisa came to us from our Chevy store so she has knowledge for a wide range of vehicles. It's great to hear that the change was a good one for us! Thank you for the great review!

June 12, 2018

Needed a tail light assembly repair I was pleased with the respect and treatment from the service department. I was impressed that Kia did a proper and complete repair, unlike many othe More

by POTHOLES.AND.POSIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny, Terry, Jessica Moody
Jun 13, 2018 -

C. Harper Ford Kia Honda responded

Thanks for the review! We're happy to hear that you had a good experience with you! It's hard to beat the Kia warranty! It's nice to know that two of our newer employees are taking care of customers the same way our veterans do! Please keep coming back to see us. And we apologize for having to wait to get you scheduled in. Sometimes we do get backed up, but we are trying to adjust our procedures to get all of our customers in in a timely manner.

June 12, 2018

Terrible I’ve had so many problems with my focus and so many recalls that when I would bring it in terry would give me attitude More

by maperry15313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory (Woody) Woodmancy
Jun 12, 2018 -

C. Harper Ford Kia Honda responded

I'm sorry that you've had some bad experiences with us. We certainly never want any of our customers to feel uncomfortable in any of our dealerships and we would like the opportunity to regain your trust and give you the customer experience you deserve. I would love to get more information from you to help resolve things for you.

June 12, 2018

Waited too long Was made to wait very near an hour after deal was settled. I was not taking the car home that eve. As it was a dealer trade. No reason to have me sit More

by POPSY739
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Eberlein, Dante Barella, Chris Schultheis
Jun 13, 2018 -

C. Harper Ford Kia Honda responded

I'm sorry that you had a bad experience with us. We always welcome feedback, both positive and negative. The only way we can learn to be better is from our customers. We never want one of our customers to feel like they were rushed or feel like we are incompetant or worst of all, that we don't care about our customers. I would like to discuss the issue with you personally. I will be reaching out to you soon with my contact information. Thank you for the business and thank you for taking the time to write a review. - JoAnne Kranik, Business Development Manager

June 11, 2018

Great service got There early checked in went to waiting area they took vehicle back performed service washed vehicle they parked vehicle outside door service man More

by leonardeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len muso
Jun 11, 2018 -

C. Harper Ford Kia Honda responded

Thanks for the review! We hope that you get this same level of service every time you're in to see us. If not, please let us know!

June 10, 2018

Inspection and the works oil No issues with inspection, the works oil change, and touch up of undercoating of my 2014 F250. Also had new tonneau cover installed to replace one th More

by KOLISCAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No others, Will Mansberry, Gary Dalton, Tom Gustafson
Jun 11, 2018 -

C. Harper Ford Kia Honda responded

Gary, Tom, and Will - 3 experts that we're happy are on the C Harper Team! Thanks or the review and continued business with us!

...
128
...