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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

June 20, 2018

Warranty work The warranty work was done in a timely manner and they corrected my brake issue and completed the oil change and I got out in a reasonable time . I'm More

by GAJL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Mansberry
Jun 21, 2018 -

C. Harper Ford Kia Honda responded

Thanks for the review! Sometimes service gets unexpectedly backed up. But we're happy to hear that you were taken care of quickly. Please let us know if you need anything in the future!

June 20, 2018

Truck Repair Tom and his staff did a great job as usual. They fix the problem faster than promised. This is why we use C. Harper for all of our vehicle repairs. More

by CHUCK.SHOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Close, Tom Gustafson
Jun 21, 2018 -

C. Harper Ford Kia Honda responded

Another great review for the truck center! Even though they're a new addition to the C Harper Family, they're keeping up with the C Harper Way! Please let us know if you need anything in the future!

June 19, 2018

Frustrating It was a really frustrating experience. I got charged for a warranty job, they broke car doing alignment. Sat for over 3 hours. Trouble getting loaner More

by princess320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Mansberry, Bob Close
Jun 19, 2018 -

C. Harper Ford Kia Honda responded

I'm sorry that you have had a bad experience with us. I would like to get more details from you to find out what happened and where we went wrong. Unfortunately, I don't have any contact information for you, only a screen name. I will be contacting you privately with my contact information. Please get in touch with me at your convenience. - JoAnne Kranik, Business Development Center Manager

June 19, 2018

Brakes and rotors I had my front brakes and rotors replaced within the past two weeks. Today I heard a rattle sound while braking. I took my vehicle to a pep boys bec More

by KOTORAMF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember who I dealt with
Jun 20, 2018 -

C. Harper Ford Kia Honda responded

I'm sorry that you've had a negative experience with us. Workmanship and customer safety are our top concerns in our service department. I would like to get some more information from you and discuss what happened. We always welcome negative feedback because it helps us learn from our mistakes. I will be sending you my contact information. Please follow up with me at your earliest convenience. - JoAnne Kranik, Business Development Center Manager

June 18, 2018

Service area great Service clerks and service area is great, friendly, professional. Cashier/manager at service area very helpful. I trust service area to care for my SU More

by PAULAPAXON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Etherton, John Eberlein
Jun 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the great review! Having confidence in the person that services your car is extremely important. We''re happy to hear that we've gained your trust. Please keep coming back to see us and thanks for the review!

June 18, 2018

Scotty is the best! I usually believe that buying a car is a long, tooth pulling process. Scotty made it so easy and took us to see everything from a Civic to the Colorad More

by Moorain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ostetrico, Scott Bickerton, Chris Schultheis
Jun 18, 2018 -

C. Harper Ford Kia Honda responded

I don't think you could find a more thorough team than Chris, Scott, and Mark - truly 3 of the best in the business! Good luck with your Colorado and please come back to see us again!

June 17, 2018

Great Service Yesterday we purchased a new Kia Sportage , the service was a very pleasant experience no one attacked us as we entered the building, we had time to l More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Baysinger
Jun 18, 2018 -

C. Harper Ford Kia Honda responded

What a nice review! We are so happy to hear that you had a great experience with us. Julie is one of the friendliest salespeople you will ever meet! Alot of dealers believe in high pressure, but not us. We want you to be comfortable and confident with your purchase. We're always looking for the sale, but also always looking for a lifelong customer. Hopefully we did enough this time, to earn your business next time! Thanks for the review. And please remember to send Julie some customers so you can get the $50 referral when they purchase from her!

June 17, 2018

Airbag replacement We had been waiting for quite a while due to the recall, when we called C. Harper, they acted quickly and got the part. Service was done quickly. More

by eofllf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Moody
Jun 18, 2018 -

C. Harper Ford Kia Honda responded

Sometimes recalls do take a while when waiting for parts. But we're glad to hear that you were taken care of promptly. Please let us know if you need help in the future and we will try to assist quickly again! Thanks for the review!

June 16, 2018

Fast and friendly My appointment was on time. Scheduled for an oil change, tire rotation and check for a recall. In and out in less than an hour! More

by WINSTONKALLAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry(service) was professional and very friendly , Will Mansberry, Harold Shemesh
Jun 18, 2018 -

C. Harper Ford Kia Honda responded

Service after the sale is so very important to us. We always want our customers to know that we care about them when they're buying the car and also when they are owning. We hope that you continue to have great experiences with us! Thanks for the review!

June 16, 2018

Having our vehicle aligned Your repair department was very good about setting up our appointment Everything was explained to us Vehicle was aligned and washed We were very sa More

by KUCH407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Gates
Jun 18, 2018 -

C. Harper Ford Kia Honda responded

Doug Gates has been with us for a few years now and is really an asset to our Honda store. Glad to hear he's taking care of customers the C Harper Way! Thanks for the great review and hopefully we can exceed your expectations next time as well!

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