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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

September 12, 2018

Recall update It was completed in a timely and very courteous manner. Len Marino did an excellent job and told us exactly what he did. This was just a fast recall More

by MARYLOUL1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Sep 13, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the kind review! Glad to hear you were able to get in and out quickly! Len is one of our best over in service and we hope he's here with us for a long time. Please keep coming back to see us!

September 12, 2018

Excellent Experience I will recommend C Harper Ford to everyone. Sam made our experience the best we have ever had buying a car. Extremely Happy with the whole experience. More

by CMDWITH4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Eberlein, Sam Leccia
Sep 13, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the great review. Sam has only been with us for about two months, but we're glad he decided to join our team! Please keep coming back to see us, and please send Sam some customers. Remember, for every customer you send to him that purchases a vehicle, C. Harper will send you $50 as a thank you!

September 10, 2018

Fusion They was great solved my problems and it done. I love this place great atmosphere all around. Please if u didn’t go there yet please do More

by ANGELAD06219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn service Representative, Scott Bickerton
Sep 13, 2018 -

C. Harper Ford Kia Honda responded

Thank you! We try to help not only when you purchase your car from us, but throughout your ownership as well. Please keep coming back to see us and Scott!

September 08, 2018

Great service Car looked brand new again after all service was complete. Free inspection and they look over entire car and checked for recalls They had tables and More

by southparklasko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I can't remember his name. Very friendly
Sep 10, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the review. We're glad to hear that you had a good experience with us. Popcorn makes everything better! Please let us know if you need anything in the future and we'll try to help again!

September 07, 2018

Service I had my oil changed as usual at C Harper. A week later, the oil light came on. Pulled over and checked the oil and it was empty. I immediately called More

by EMG351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Close
Sep 10, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the review. We're sorry to hear that your experience was a rough one. Unfortunately mistakes do happen and we apologize that you had to deal with that experience. We're not afraid to admit that we failed and we face our mistakes head on. Taking care of something that we failed on it definitely a priority for us. Glad to hear that there was no major damage. If you need anything in the future, please let us know. Thanks again.

September 06, 2018

Replace mirror I am always satisfied with service I receive-just took too long for service this visit-I had the mirror repaired on drivers side and was there for ove More

by DIANEX8X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny
Sep 07, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the feedback. We always welcome our customers insight into our processes, both positive and negative. Unfortunately we can't always predict how long a repair will take. But we do try to accommodate our customers as best we can. In certain circumstances we can offer a loaner car. And we also offer a local shuttle service. So if you live or work nearby, we can drop you off and pick you back up when the car is done. In the future, when scheduling, please check with us to see if either of these options will work for you. We're glad to hear that the work we performed was up to your satisfaction and we hope that we can improve other aspects of make your next visit better!

September 06, 2018

Easy experience Very easy experience, very satisfied with Gary our salesman and Mark Ostretico, definitely no hassle buying through them, very knowledgeable in what t More

by MHAND301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ostetrico, Gary Dalton
Sep 06, 2018 -

C. Harper Ford Kia Honda responded

Thanks for the great review! Gary and Mark are a great pair, who are as knowledgeable as they seem. We look forward to helping you in the future for sales and service alike!

September 06, 2018

Great place to buy your next car. We were very pleased from the first meeting with Julie. She took the time to explain the workings of the car and told us who we would be working with More

by SANDRASHRONTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Mansberry, Julie Baysinger
Sep 07, 2018 -

C. Harper Ford Kia Honda responded

Thanks for the great review! Julie is one of our most fun salesmen and we're happy that you had a good experience with her. Understanding your vehicle is key to a good sales experience and we're glad to hear that she came through for you! Please let us know if there is anything we can do for you in the future and enjoy your vehicle!

September 05, 2018

Good work; long wait. The service has always been performed correctly but I would suggest that you don't wait for the car to be done. I waited 3 hours. I knew better. I More

by MDRUCIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thompson
Sep 07, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the review. We always welcome feedback, both positive and negative. Unfortunately, we can't always accurately predict how long service will take. We do try to make accommodations for our customers though. We can, in certain circumstances provide a loaner vehicle. But we also provide a local shuttle service. So if you live or work nearby, we can drop you off and pick you back up when your car is done. In the future, when scheduling, please check with us to see if either of these options will work for you. We are sorry that your visit was less than perfect with us and will strive in the future to make it better!

September 05, 2018

Efficient Pa inspection Clean, friendly, and efficient service facility... in and out in a very timely fashion... vehicle clean and ready! Cashier took payment, vehicle parke More

by NNUCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny
Sep 06, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the great review! We respect our customers' time, so we are glad you had this experience! Looking forward to having you back

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