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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

September 18, 2018

C. Harper Kia was great - excellent salesman I called them about a car I saw online. When I got there the salesman I talk to met us and have the car ready to show. This dealership is over an ho More

by MRSIMEAGLE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pikulsky, Chris Schultheis
Sep 19, 2018 -

C. Harper Ford Kia Honda responded

We're not surprised by this review at all! Jeff is a great salesman, and honestly, a great person in general. We're glad to hear that you had a good experience with him and us. Please let us know if you need any help in the future or have any lingering questions about your car. And send some referrals over to Jeff. Remember, for every customer you send to him that purchases a vehicle, he'll send you $50! Thanks again for your business and this great review!

September 18, 2018

Unexpected Considerations My plan was just to have the inspection and emissions completed but the service rep pointed out I was over 12,000 miles. That consideration saved me a More

by DR.JCBOYLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thompson, John Assi
Sep 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for writing a review. We like to remind customers of things they may have never known they needed or forgotten about. Let's face it, no one likes to spend time at the dealership for repairs or maintenance. So we try to make it as convenient as possible for our customers. We know that providing small things like bringing your car in out of the rain goes a long way. Please keep coming back to see us!

September 17, 2018

Frustrating experience The salesman, Patrick was only concerned with completing my sale. The process was unorganized, frustrating and unprofessional. I will never purchase a More

by Ford guy
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Schultheis, Pat Calvaresi
Sep 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for taking the time to write a review. We gladly accept all feedback, both positive and negative. We are sorry to hear that you had a negative experience with us. We would like to discuss this matter further with you. I will be sending you my contact information so we can try to find out what happened and to try to ensure that this doesn't happen again. Our philosophy is to treat every customer with the respect that they deserve and how we would be expected to be treated as customers. Again, we apologize for this experience and I will be forwarding your concerns over to management. - JoAnne Kranik, Business Development Center Manager

September 15, 2018

Service The appointment was scheduled quickly and the service was fined earlier than the stated time and Lenny made sure I was good while waiting. The waiting More

by NASTYCAT24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny, Mark Ostetrico, Harold Shemesh, Rudy Fieldson
Sep 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the review. We're happy to hear that your experience was a good one. Hot popcorn really does make everything better! Please let us know if you need anything in the future and we'll try to help in any way that we can!

September 14, 2018

Scotty the salesman Scott Bickerton was the best salesperson I have dealt with from any dealership I have ever been to in my 43 years. He is only reason I came to C Harp More

by JASONSELVOSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Eberlein, Scott Bickerton
Sep 18, 2018 -

C. Harper Ford Kia Honda responded

Wow! Thank you for the review. Not that we're surprised, we know that Scott is taking care of his customers the way we expect - with respect, courtesy and a great personality! We believe that you'll want to come back and see us again after a purchase experience with him. Please let us know if you need any assistance in the future and we will be happy to help in any way that we can. Thanks again for the review and welcome to the C Harper Family!

September 14, 2018

Good Service We purchased the FORD Edge last year and it was due for inspection, Service was good & timely. The dealership also had the touch up paint for our FOR More

by SUECONKLE49
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko, Service Advisor
Sep 14, 2018 -

C. Harper Ford Kia Honda responded

Thank you for taking the time to write a review. We're happy to hear that you had a good experience with us and hope that you will continue to use our service department. Lisa is really great with customers and making they are informed on the progress of their vehicle. Please let us know if we can be of any assistance in the future!

September 14, 2018

great service, great price. i went to get my vehicle inspected and oil changed. I was very pleased they gave me a free oil change (customer loyalty) and they state inspection wa More

by DCOX4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i am not sure of my service mans name. he was at the desk when i arrived and was very helpful., Gregory (Woody) Woodmancy
Sep 14, 2018 -

C. Harper Ford Kia Honda responded

Wow! Thank you for the review. And thank you for the referrals! We're sure that Woody appreciates it. He's our longest term salesman and his customers love him. It's easy to see why people, like your self, continue to come back to him over and over! We're grateful that you've chosen us as your dealer, and hope that you will continue your relationship with us!

September 14, 2018

Very satisfied My salesman was Sam and he was excellent and very patient during the whole process. Both Sam and Mark the sales manager was very instrumental in me ge More

by DEPOCAT19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ostetrico, Sam Leccia
Sep 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the review! Sam has only been with us for about 2 months, but we're happy he's joined us and hope he stays with us because we can already see that he will be a great asset to our team. As he is new to us, he hasn't built a clientele yet. If you can, please send some customers over to him and for every referral that purchases, he will send you $50! Thank you for joining the C Harper Family and we're happy to hear that you love the truck!

September 14, 2018

Great service C Harper Service department was very accommodating, very friendly and helpful. They take care of their customers. Their facilities are very clean and More

by MIKEHUBER2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Len Marino
Sep 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the review! We're happy to hear that your experience was a good one. We understand that it's sometimes frustrating to wait for service so we try to accommodate as best we can. Next time, if you're going to be here for a while, please inquire about our local shuttle service. We can take you home or to work if you're local and pick you back us when you're ready or you're car is done. Thanks again for the review and the business!

September 13, 2018

Service F-150 I dropped off my truck for service and annual total care. Everything went well and was completed as planned. Will the service manager and Kristy were More

by fitch101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristy Koraido, Will Mansberry
Sep 14, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the review. We're glad to hear that there were no unexpected surprises with the service of your truck. Unfortunately Kristy is no longer with us. She was a valued employee and we do miss her smiling face. But we hope that our new service advisers will treat you with the same courtesy and assistance that you are used to with us. Please let us know if you need help in the future!

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