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Byers Toyota - Service Center

Delaware, OH

4.5
1,258 Reviews
Call Service Center (740) 273-3998

1,258 Reviews of Byers Toyota - Service Center

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August 21, 2024

I drive from Columbus to this dealer because of the exceptional service that is always provided there. More

by cindylazarus47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2024

I have consistently had good results, even for a couple of challenging problems with my 2020 Sienna. However, on occasion, service was a bit slow to update my service representative on status of the repai More

by AREW2345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2024

The service was great. The people were courteous and helpful. I'm from out of state, Texas, but I will be back if I need when I visit here again. More

by bkmantooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2024

Very organized, efficient, and explained entire process. Very professional staff and process. Explanation of process and warranties was excellent. More

by mangle56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2024

Always great service and friendly people to work with that are very knowledgable and informative. More

by cottrill.80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 19, 2024

Tara is a nice person to work with. The length of time for an oil change and tire rotation was not as expected, over 2 hours. More

by NANCYALIDIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 13, 2024

Very professional and fast. I showed up early and they still was able to get me in and out pretty fast. More

by mark68iou1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 10, 2024

G r e a t s e r v i c e t h a n k s More

by k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T o n y
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Aug 12, 2024 -

Byers Toyota responded

Thank you for your positive review, we are delighted to hear that you enjoyed your experience with Byers! Our team strives to provide excellent service and we are happy that we were able to meet your expectations. We appreciate your patronage and hope to welcome you back in the future. Thank you again for choosing Byers!

August 04, 2024

Very attentive , ,helpful, kind and knowledgeable ! ….. Yay yay yay yay yay yay yay yay yay ! More

by ggmel44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Byers Toyota responded

Thank you for choosing Byers, we are thrilled to hear about your 5-star experience! Our team strives to be attentive, helpful, kind, and knowledgeable to ensure our customers are satisfied. We hope to continue exceeding your expectations and thank you for being a valuable customer. Yippee!

August 04, 2024

1.5 to 2hrs wait has become normal for oil change and tire rotation at this dealership. More

by dean.allard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Byers Toyota responded

Thank you for sharing your experience at Byers, we appreciate your feedback. We are sorry to hear that the wait time for your oil change and tire rotation was longer than expected. As a company, we always strive to provide efficient and timely service to our customers and I apologize if this was not reflected in your recent visit. We value your business and will do our best to make sure future wait times are kept to a minimum. Thank you for choosing Byers and we hope to see you again for all of your automotive needs!

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