Back

Byers Toyota - Service Center

Delaware, OH

4.5
1,250 Reviews

1,250 Reviews of Byers Toyota - Service Center

Sort by
October 06, 2024

Dependable service staff. I was kept informed of my car's service progres. We purchased and service our vehicles at Byers because they treat us well. We live one hour drive fr More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I had a very satisfying experience with buying a used car from Byers Toyota in Delaware. They were very laid back, honest, and thorough. I worked with a salesman named Colton who followed up with a couple of More

by Sspence
Recommend Dealer
Yes
Employees Worked With
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Byers Toyota responded

Thank you for sharing your experience with Byers Toyota, and specifically with Colton. We're thrilled to hear that you found the process honest and thorough. It's wonderful to know Colton followed up on your requests, and we appreciate your trust in us for future purchases. If there's anything else we can do for you, please feel free to reach out. Safe driving!

October 04, 2024

The dealership has great customer service, a relaxing place to wait for your vehicle, overall very satisfied with my experience More

by mehul78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawson Justice
October 04, 2024

I will buy all my cars from Todd Garverick and Byers of Delaware. All the employees treat us like family. More

by ben.snively
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I was happy with the oil change, but had an unresolved braking issues. I found a tech bulletin from Toyota that should fix my sporadic brakes issue due to how hybrid regenerative braking does not engage h More

by HiHylove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jameson
Oct 02, 2024 -

Byers Toyota responded

Thank you for taking the time to share your feedback with us. We are glad to hear you were satisfied with your oil change service. However, we sincerely apologize for any inconvenience caused by the unresolved braking issue. Your safety and satisfaction are our top priorities, and we regret that we were unable to address your concern within your warranty period. We understand your frustration, especially considering the recent TSB from Toyota regarding the hybrid regenerative braking system. Please reach out to our Service Manager directly so we can discuss your situation in more detail and explore possible solutions to assist you further. Thank you for bringing this to our attention. We value your business and hope to resolve this matter to your satisfaction.

September 26, 2024

Tara has great customer service! We feel like she takes her time and discuss everything with us and we feel she cares about us and making sure our vehicles are running at their best. More

by Ljones33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Byers Toyota responded

Thank you so much for your kind words about Tara! We're thrilled to hear she provided excellent customer service and made you feel valued. We are indeed fortunate to have her on our team. Your feedback means a lot to us and motivates us to keep delivering the best service possible.

September 26, 2024

Great Place! Honest and kind. They always keep you in the loop on service and put together service plans. More

by CBROWN190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. Keeping our customers informed and providing honest service is a top priority, and we're glad it made a difference for you.

September 25, 2024

Byers Toyota in Delaware is always amazing! They treat you well and explain any concerns fully and answer all questions you have. Would recommend them to anyone and everyone! More

by tanya_schwade@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Byers Toyota responded

Thank you so much for your kind words and recommendation! We're thrilled to hear you had a great experience at Byers Toyota. Your satisfaction is our top priority, and we're here to help with any future concerns or questions. Best regards, The Byers Toyota Team

September 25, 2024

Great job helpful staff. Free car wash a plus! Sane day service. Like the pics sent to me More

by KARLINSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scheduler and tech that helped fix the blinking light on dash
Sep 30, 2024 -

Byers Toyota responded

Thank you for your kind words! We're thrilled to hear that you appreciated our helpful staff and enjoyed the free car wash. We're also glad that the same-day service and pictures were a hit. We look forward to serving you again soon!

September 18, 2024

My brakes didn't squeak before I went to get repaired. But after repair I have a squeezing noise. Brought the car back and still squeaking. Don't know what you did or didn't do, but will have them checke More

by JWEIN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...