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Byers Toyota - Service Center

Delaware, OH

4.5
1,288 Reviews
Call Service Center (740) 273-3998

1,288 Reviews of Byers Toyota - Service Center

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June 21, 2023

Chelsie was very helpful in scheduling the service and helping me select the right product. She definitely went above and beyond to help with this. More

by Angela huffmann
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chelsie yost
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Jun 23, 2023 -

Byers Toyota responded

Hi Angela, we are so pleased to hear that experience at Byers Toyota was delightful. We work hard to ensure our customers are well taken care of and it is clear Chelsie exceeded expectations. It is wonderful to hear the lengths she went for in helping you select the right product and scheduling your service appointment. We thank you for the great review and highlighting Chelsie's efforts in providing exemplary customer service. We look forward to seeing you again when you need help with your vehicle!

June 20, 2023

Buyers Toyota is a well equipped dealer that stands out in everything that they do. There repair of my truck was outstanding it runs better than it ever has, outstanding job !! More

by wmilligan816
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Jun 21, 2023 -

Byers Toyota responded

Thank you for your kind words! We're thrilled to hear that our service team was able to make sure that your truck is running better than ever. Our repair team works hard to ensure that all cars are fixed and taken care of with attention and precision, so it's great to know this was reflected in your experience. We thank you for taking the opportunity to share your thoughts with us; we truly appreciate it. Please don't hesitate reach out to us anytime if there's anything else we can do for you!

June 19, 2023

They have very clear directions on fixing the car. And how long it would take. More

by Sandylima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Byers Toyota responded

Thank you for your thoughtful review of Byers Toyota, and for recognizing the clarity of our directions when it comes to fixing cars. We strive to ensure that all of our customers have an excellent experience in both getting their vehicles serviced and in understanding the process as well. It's wonderful to see that we were able to meet your expectations! We'd love to have you back should you ever need servicing in the future - thank you again for choosing us.

June 16, 2023

Loce Byers. . the service team is amazing. Tara is very helpful and does not pressure you. Always happy when I leave there.. More

by MAJDUDE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
Jun 19, 2023 -

Byers Toyota responded

Thank you for taking the time to review your experience at Byers Toyota! It is great to hear that our service team has been so accommodating and overall helpful on your visits. We will be sure to pass along your kind words of appreciation to Tara and the rest of the service team. We strive to make our customers feel welcomed, comfortable, and assured that their vehicle is in good hands during any visit with us. We are glad to hear that you have always left feeling satisfied with the care we provide! If there is anything else we can do to make your visit even more enjoyable, please let us know. We look forward to continuing our relationship with you!

June 16, 2023

This was my first visit to the service department, and I couldn’t be more pleased! Professional advisor, timely service, and effortless checkout. Very happy! More

by rtwalker229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Jun 19, 2023 -

Byers Toyota responded

Thank you so much for your feedback, and glad to hear you enjoyed your experience at Byers Toyota. Our team is dedicated to delivering not just exceptional customer service but also professional and timely service that meets your needs with effortless checkout. At Byers Toyota, we are committed to keeping our customers smiling even after they leave our store. Once again thank you and we look forward to seeing you again soon!

June 13, 2023

I have always had excellent service with my car. Friendly staff that keeps you informed!!! More

by mrsboog_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Jun 14, 2023 -

Byers Toyota responded

We are so glad to hear that you have been happy with the service you receive when bringing your car in for repairs! Our priority is to ensure that our customers are well taken care of and leaving satisfied. We especially appreciate you noticing how friendly and informative our staff is. We will pass along your compliments to everyone involved in providing this great service. Thank you for taking the time to provide such a wonderful review of Byers Toyota!

May 18, 2023

Very pleased as always. Very short wait for service. Staff is friendly and helpful answering questions More

by ekline@redbird.net
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
Report | Print
May 23, 2023 -

Byers Toyota responded

Thank you for the wonderful review and for your trust in Byers Toyota! We are delighted to hear that you had a positive experience with us - our priority is to provide excellent customer service while providing reasonable wait times. We are thrilled to hear that our staff was able to answer your questions and make sure you were well taken care of. Our team strives toward a positive customer experience every single day, and we are pleased that you took notice! Thank you again for taking the time to share your feedback and for being a loyal customer.

May 13, 2023

Good Friendly staff,fast service,feel like they try to keep the cost down when possible. Nice dealership More

by srobinson604@yahoo.com
Recommend Dealer
Yes
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May 15, 2023 -

Byers Toyota responded

Hi Joe, thank you for choosing Byers Toyota to service your vehicle! We appreciate your business and are thankful for your review.

May 05, 2023

It is always a good environment to be able to come to. I don't trust just anyone working on my car, even for something that seems simple like an oil change. I'm always able to make an appointment at the t More

by dave41878@gmail.com
Recommend Dealer
Yes
Employees Worked With
5
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May 09, 2023 -

Byers Toyota responded

Hi Dave, thank you for choosing Byers Toyota to service your vehicle! We appreciate your business and are thankful for your review.

May 01, 2023

Yet another excellent experience with the Byers service team. Went in for my 40,000 mile oil change. They do an amazing job every time. More

by jgintz
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
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May 01, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to service your vehicle! We appreciate your business and are thankful for your review.

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