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Byers Toyota - Service Center

Delaware, OH

4.5
1,289 Reviews

1,289 Reviews of Byers Toyota - Service Center

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July 29, 2023

Friendly, reliable, and convienient sevice. ..very professional and pleasant. Place is akways vry clean as well! More

by TonyTiger73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea is awesome
Jul 31, 2023 -

Byers Toyota responded

Thank you so much for your kind words! We strive to keep a clean, professional atmosphere where our customers can count on the highest quality service. It's been our privilege to serve your automotive needs in the past and we look forward to helping navigate whatever roads the future may bring. Our team works hard to ensure that every customer leaves here feeling happy and confident they received the best service possible. Again, thank you for taking the time to leave such a thoughtful review. We sincerely appreciate it!

July 29, 2023

I'll always bring my Sienna to Byers for service. They're professional and reliable. More

by LARRY.A.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Yost
Jul 31, 2023 -

Byers Toyota responded

We appreciate your kind words about our stellar customer service at Byers Toyota, and are so glad you trust us with your Toyota Sienna. We pride ourselves on creating a professional and reliable experience for all of our customers, and are glad that you agree! We look forward to seeing you on your next visit. Thank you for choosing Byers Toyota!

July 27, 2023

I drove to Byers without an appointment because I discovered a nail in my sidewall tire. I didn't want to wait a day or more because I doubt the air would be maintained. Gynnae checked my car in and More

by fullertond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Byers Toyota responded

Thank you for the kind words! We are grateful to hear that Byers Toyota was able to quickly and safely repair your tire. Your satisfaction is our top priority, and it makes us very proud to know that Gynnae was able to provide you with such excellent service. We understand how intimidating a sudden car repair can be, so trust that no matter what situation arises, we will do our best to give you the quickest but safest solution. Thank you for choosing Byers Toyota - it was truly our pleasure servicing you!

July 27, 2023

Always on time With my appointment. Goes over what needs to be checked when I arrive. While I’m waiting they keep in touch with me. My mechanic is very good and keeps my inside car clea More

by ROUTT7899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mitchell, Pam Bishop
Jul 31, 2023 -

Byers Toyota responded

Thank you for the great review of Byers Toyota! We are glad that our team was able to exceed your expectations on all aspects of service. We understand how important trust and communication are when communicating with the service department, so we value that you feel we keep in touch effectively while you wait. It's wonderful to hear that your mechanic is exceptional and leaves your vehicle sparkling clean after service. We appreciate the thorough feedback and look forward to showing this level of service when you come back for your next appointment. Thank you once again for taking the time to list out what we do well - it means a lot to our team here at Byers Toyota.

July 27, 2023

I have long-term relationships with Byers Toyota of Delaware: I have leased and bought several cars from them; I serviced my cars in the past and will do in the future at Byers dealership More

by Toyota feedback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Jul 31, 2023 -

Byers Toyota responded

Thank you for the kind words, and for your long-term relationships with our Byers Toyota of Delaware dealership! We are glad to offer services both before and after a purchase and we appreciate your support. Your loyalty means a lot to us and we strive to meet or exceed your expectations every time. Thank you again for leaving such an informative and high star rating review. Happy motoring!

Jul 31, 2023 -

Toyota feedback responded

All high ratings I gave you are very well deserved!! Your Team did it!!

July 26, 2023

I have consistently been treated with respect. The service department is friendly and extremely helpful! More

by melindagreenzalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Byers Toyota responded

Thank you for your glowing review of Byers Toyota! It's wonderful to hear that the service department was friendly and showed exemplary customer service. We always strive to ensure our customers are respected and served with a high level of care, so it is heartening to hear we've achieved this. We thank you for being a loyal customer and look forward to seeing you again soon!

July 25, 2023

Having my services done at Buyers Toyota is always a pleasant experience, which keeps me coming back. More

by HEIDI_WILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
Jul 26, 2023 -

Byers Toyota responded

Thank you for your glowing review, Heidi! Here at Byers Toyota, we strive to provide an excellent customer experience with every visit. Our team is delighted to hear that you have consistently enjoyed your experience here and look forward to seeing you again during your next service.

July 25, 2023

14 months after I bought my Camry and everything has been great. Very thankful for the sales and service department. More

by fullertond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Byers Toyota responded

Thank you for the glowing review, and for being a loyal customer of Byers Toyota! We are delighted to learn that your experience with us has been nothing short of excellent throughout the past 14 months, especially with both our Sales and Service Departments. We value customers like you and thank you for your continued trust in our services. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out! We look forward to welcoming you back soon.

July 24, 2023

Byers was attentive and efficient with my car repairs. They communicated progress as they were working on it. Very happy with their service. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Jul 25, 2023 -

Byers Toyota responded

Thank you so much for your kind words, Jean! We're so pleased to hear that our team was attentive and efficient while dealing with your car repairs. We appreciate that you noticed our efforts to keep you informed of the progress as we worked on it. We strive to make sure all of our customers are happy with their experience at Byers Toyota and feedback like yours helps us do just that. If there is anything else we can do for you, please let us know--we always welcome your comments. Thanks again for the review, Jean!

July 23, 2023

Noticed other dealerships had cheaper oil changes and tire rotation and you don't price match More

by rwgalena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Byers Toyota responded

Thank you for taking the time to leave us a review. We appreciate your feedback and commend you for looking around and comparing prices. At Byers Toyota, we strive to offer the best competitive prices and top quality services. Although we cannot match the advertised prices of other outlets, one thing that sets us apart is our dedication to customer service. Every customer who visits our dealership receives individualized assistance, attention and care from our staff. Our goal is to ensure you experience convenience, comfort, and satisfaction during your visit. Again, thank you for bringing this to our attention. We look forward to providing you with outstanding Toyota service in the future!

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