Byers Toyota - Service Center

Byers Toyota responded

We apologize for this unfortunate experience with Byers Toyota. We take pride in providing excellent service to our customers, so it's disheartening to hear that your needs weren’t met. We value communication as an integral part of our service and, more importantly, the safety of our customers. We'd like to ensure your satisfaction by addressing the issues with your vehicle headlight. Please email Pam Bishop at pbishop@byersauto.com or call us at (740) 414-4216. Thank you for bringing this issue to our attention.

Byers Toyota responded

Thank you for your kind words and recommendation of Byers Toyota, Regina. We appreciate hearing that you found our services to be exceptional! We are pleased that Tara is ensuring quick and speedy repairs while also helping you save money with a coupon - she is certainly living up to the high level of care we strive to provide every customer. We take great pride in delivering top- quality service and we are glad that your experience was satisfactory. Thank you for choosing us and we look forward to seeing you back in the future!

Byers Toyota responded

Hi Sue, we really appreciate you taking the time to share your glowing review of Byers Toyota! We’re so glad you enjoyed your visit and found our space and people to be efficient, clean, well maintained, and looking out for your interests. It means so much to us that our customers feel welcome and taken care of in our dealership – thank you for the recognition! We look forward to assisting with all your future automotive needs.

Byers Toyota responded

Thank you so much for your review, we are so glad that Byers Toyota was able to provide a convenience with our location and show you the friendly service that our staff strives to provide at every interaction. It is incredibly valuable feedback to know that you recognize this commitment of our employees. We truly appreciate it and look forward to helping you on any of your future automotive needs!

Byers Toyota responded

Thank you for taking the time to review Byers Toyota, we appreciate your feedback and are so pleased to hear that Chelsey provided such great service during your visit. Her willingness to listen to your needs and provide an accurate estimation of the time required for your service is highly commendable. We are proud to have such an exemplary customer service representative be part of our team here at Byers! We strive to ensure all our customers have a delightful experience each and every time they visit us, so thank you for choosing Byers Toyota for your service needs. We look forward to having you back soon!

Byers Toyota responded

Thank you so much for your kind words and five-star review! We strive to make sure that every customer feels special at Byers Toyota through friendly service and efficient care of your car. We're glad you enjoyed our waiting area too - we know it can be hard to be without your vehicle, so those amenities are part of our attempt to make the process a little easier. Thanks again for taking the time to share your experience with us, and we look forward to seeing you again should you need any more work done!

Byers Toyota responded

Thank you for spending your valuable time to share your feedback about us, and we are so glad to hear that Byers Toyota was able to get you in and repair your car quickly. We truly appreciate the positive review and 5 stars! We would love nothing more than to earn further recognition from you by always providing top-notch service. If there’s anything else we can do, please don’t hesitate to reach out.

Byers Toyota responded

Thank you for taking the time to write this great review about your experience with Byers Toyota! We are so pleased that you think highly of our Service team. Your satisfaction is very important to us, and we are glad that we could exceed your expectations. We hope to continue providing the same courteous and attentive service in the future. Thank you again for leaving your heartfelt review, and we look forward to seeing you soon!

Byers Toyota responded

Thank you for the kind words about Byers Toyota! We are delighted that Gynnae was able to provide a great experience. Our goal is to always treat our customers like family, and so we place strong emphasis on hiring staff who always demonstrate care and thoughtfulness - it sounds like we hit the mark with her! We appreciate your positive feedback; please do not hesitate to let us know if there’s anything else we can do to make your experience even better. On behalf of our entire team here at Byers Toyota, thank you for choosing our dealership for all of your vehicles needs.

Byers Toyota responded

Thank you for your glowing review, we're thrilled to hear about your excellent experience at Byers Toyota! Our team works hard everyday to ensure our customers walk away with an outstanding car purchase and service experience. It's wonderful to hear that you appreciate the efforts of the sales and service people, as well as the branch manager. We rely on positive feedback from customers like you to help maintain a high-level of customer service. Thank you for giving us such a great review - we really appreciate it!