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Byers Toyota - Service Center

Delaware, OH

4.5
1,254 Reviews

1,254 Reviews of Byers Toyota - Service Center

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December 25, 2024

Easy scheduling and extra work was arranged with rental car provided All work done on time More

by pbelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Byers Toyota responded

Thank you for your kind review! We’re so glad to hear that the scheduling process was easy and that the extra arrangements, including the rental car, met your needs. It's wonderful to know the work was completed on time to your satisfaction. We truly appreciate your feedback and look forward to assisting you again in the future!

December 22, 2024

Gynnae was very professional and explained all of the needs for my car. The service department was very clean and everyone was friendly. Thank you ! More

by mrrsmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Byers Toyota responded

Thank you for your kind words and feedback! We're thrilled to hear that Gynnae provided professional service and that you had a great experience with our team. It's also wonderful to know you found our service department clean and welcoming. We truly value your support and look forward to assisting you again in the future!

December 20, 2024

I have always appreciated the professional way they do their business. All the service people are excellent & are very knowledgeable. They explain everything simply so you can make an informed decision. M More

by SDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Quick and good work at maintaining or Toyota Rav 4. Will continue coming to you for service. More

by jscmsw2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

When I called, I was told the 12v battery for my hybrid was $199, so I scheduled an appointment. When they looked at it, Tara said the battery cost $750. My car wouldn’t start without a new battery. I had More

by jc_in_ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

I appreciate Byers Service Department because they make it easy to schedule appointments, they provide quality service, and they provide multiple comfortable areas to wait. More

by DHEDGES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your thoughtful feedback! We're thrilled to hear that you found scheduling easy and enjoyed the quality of service. Providing a comfortable and welcoming experience is always our top priority, and it means a lot to know we succeeded. Your kind words truly make our day!

December 14, 2024

After 3 years of other dealerships and repair places not listening to me Byers found my problem in no time at all! Customer service was amazing! My vehicle drives so good now! I will continue to drive 30 mi More

by jessdixon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson church
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your thoughtful and kind review! We’re so glad we could identify and resolve the issue with your vehicle. It means a lot to hear that you’ve had such a positive experience and that our team made you feel heard and supported. Your trust and willingness to go the extra mile to visit us truly motivate us to continue providing excellent service. Safe travels, and we look forward to assisting you again in the future!

December 06, 2024

The Communication I received was good, the quality of work was good, and my explanations were exceeded. More

by trevort28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! It means a lot to know that the communication, quality of work, and service exceeded your expectations. Your feedback inspires us to continue delivering the best experience possible. We truly appreciate your support!

December 06, 2024

They are reliably thorough and always professional. I’ve been using them for years and definitely recommend this service department. More

by BMIKEPAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words and continued trust over the years. It's always a pleasure to assist you, and we're thrilled to know that you've been happy with the service. Your recommendation means the world to us, and we truly appreciate your support!

December 03, 2024

I don't know Gynnae. Britton. I have only worked with Troy Snyder and Tara Farmer, More

by DREITER471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you for sharing your experience! We appreciate your feedback and are glad to hear about your interactions. If there’s anything else we can assist you with, please don’t hesitate to reach out.