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Byers Toyota - Service Center

Delaware, OH

4.5
1,254 Reviews

1,254 Reviews of Byers Toyota - Service Center

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January 17, 2025

I had an issue that was unresolved initially, but the service team went above and beyond to resolve the issue. Very impressed with the team!!! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Very fast and responsive would definitely recommend them to any of my friends! Great service thanks More

by jgmafun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Byers Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience with our service. Your recommendation means the world to us, and we’re always here to provide fast and responsive support whenever you need it. Thanks again for choosing us!

January 10, 2025

It was very disappointing when the service department billed for services they did not perform. This was also my very first time using the service department. More

by Jeff Ulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

every thing seems to be working great now every one was very helpful I will be back More

by twestervil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't see him in the list
Jan 14, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear everything is working great and that our team was able to assist you well. We look forward to welcoming you back again soon!

January 05, 2025

Very friendly staff that goes out of their way to make sure you're a satisfied customer. More

by mertandjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

The service department is amazing! Helpful, courteous, informative and knowledgeable and friendly. Wouldn’t take my vehicle anywhere else More

by JULI_GIBN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Excellent customer orientation. Kept up-dated on service progress. Josh provided great service. Thank you. More

by JROGERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Great place to buy a car or a truck. They have a good service department. .. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience purchasing your car or truck and that you're happy with our service department. It means a lot to us that you took the time to leave this review. If there's anything more we can do for you, don't hesitate to reach out. Safe driving!

December 28, 2024

Very prompt service, the waiting area was comfortable,? and the staff communicated well throughout the process. More

by kdillman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you were happy with our prompt service and found the waiting area comfortable. Communication is incredibly important to us, and it’s wonderful to know that our team kept you well-informed throughout the process. We truly appreciate your feedback and hope to see you again soon!

December 26, 2024

Thank you so much for servicing my car in such a quick timeframe on Christmas Eve!! More

by Mckinzienorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Byers Toyota responded

Thank you for your kind words! We're so glad we could assist you with your car service quickly, especially on Christmas Eve. Providing timely and reliable service is incredibly important to us, and it’s wonderful to hear your appreciation. If you need anything in the future, don't hesitate to reach out. Safe travels!