1,239 Reviews of Byers Toyota - Service Center
I appreciate Byers Service Department because they make it easy to schedule appointments, they provide quality service, and they provide multiple comfortable areas to wait. it easy to schedule appointments, they provide quality service, and they provide multiple comfortable areas to wait. More
After 3 years of other dealerships and repair places not listening to me Byers found my problem in no time at all! Customer service was amazing! My vehicle drives so good now! I will continue to drive 30 mi listening to me Byers found my problem in no time at all! Customer service was amazing! My vehicle drives so good now! I will continue to drive 30 mins to have my vehicle serviced there even though there is a toyota dealership right down the street from me. I'm thankful Jameson listened and let the text know my issue. More
The Communication I received was good, the quality of work was good, and my explanations were exceeded. work was good, and my explanations were exceeded. More
They are reliably thorough and always professional. I’ve been using them for years and definitely recommend this service department. I’ve been using them for years and definitely recommend this service department. More
I don't know Gynnae. Britton. I have only worked with Troy Snyder and Tara Farmer, Britton. I have only worked with Troy Snyder and Tara Farmer, More
Excellent customer care! ! I have worked with Gynnae, Tara and various other Service Advisors ever since my first vehicle purchase back in 2015. That same vehicle has been onl ! I have worked with Gynnae, Tara and various other Service Advisors ever since my first vehicle purchase back in 2015. That same vehicle has been only been serviced at Byers. I have mostly dealt with Gynnae, but what keeps me coming back is trust, trust in a dealership and advisor that is going to recommend only what is NEEDED to keep my vehicle running. I will continue to use this Byers dealership. More
Found very courtesies staff. Excellent experience. Recommended for future visit. X X X X X Excellent experience. Recommended for future visit. X X X X X More
Tara and team always do a fantastic job. The service experience is better than the Mercedes dealership!! The service experience is better than the Mercedes dealership!! More
I find Gynnae to be very informative and knowledgeable and truly sincere-an asset to Toyota. Car typically gets taken in right away-sometimes i find the wait time a little extensive-I had 2 visits this m and truly sincere-an asset to Toyota. Car typically gets taken in right away-sometimes i find the wait time a little extensive-I had 2 visits this month and one was an hour and a half and the other was 2 hours. Really wish we could change that tv channel-that loop gets a little old sitting there for 2 hours:) More
The price charged for the service was not correct and we were overcharged per the quote and pre-payment for parts. Service department could not even explain the charges and what happened. Even when the were overcharged per the quote and pre-payment for parts. Service department could not even explain the charges and what happened. Even when the refund was received, the charges did not align with the quoted price. More