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Byers Toyota - Service Center

Delaware, OH

4.5
1,239 Reviews

1,239 Reviews of Byers Toyota - Service Center

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December 17, 2024

I appreciate Byers Service Department because they make it easy to schedule appointments, they provide quality service, and they provide multiple comfortable areas to wait. More

by DHEDGES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your thoughtful feedback! We're thrilled to hear that you found scheduling easy and enjoyed the quality of service. Providing a comfortable and welcoming experience is always our top priority, and it means a lot to know we succeeded. Your kind words truly make our day!

December 14, 2024

After 3 years of other dealerships and repair places not listening to me Byers found my problem in no time at all! Customer service was amazing! My vehicle drives so good now! I will continue to drive 30 mi More

by jessdixon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson church
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your thoughtful and kind review! We’re so glad we could identify and resolve the issue with your vehicle. It means a lot to hear that you’ve had such a positive experience and that our team made you feel heard and supported. Your trust and willingness to go the extra mile to visit us truly motivate us to continue providing excellent service. Safe travels, and we look forward to assisting you again in the future!

December 06, 2024

The Communication I received was good, the quality of work was good, and my explanations were exceeded. More

by trevort28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! It means a lot to know that the communication, quality of work, and service exceeded your expectations. Your feedback inspires us to continue delivering the best experience possible. We truly appreciate your support!

December 06, 2024

They are reliably thorough and always professional. I’ve been using them for years and definitely recommend this service department. More

by BMIKEPAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words and continued trust over the years. It's always a pleasure to assist you, and we're thrilled to know that you've been happy with the service. Your recommendation means the world to us, and we truly appreciate your support!

December 03, 2024

I don't know Gynnae. Britton. I have only worked with Troy Snyder and Tara Farmer, More

by DREITER471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you for sharing your experience! We appreciate your feedback and are glad to hear about your interactions. If there’s anything else we can assist you with, please don’t hesitate to reach out.

December 03, 2024

Excellent customer care! ! I have worked with Gynnae, Tara and various other Service Advisors ever since my first vehicle purchase back in 2015. That same vehicle has been onl More

by KULICHPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words and for trusting us with your vehicle since 2015! We’re thrilled to hear that you’ve had such positive experiences with our team. It’s truly rewarding to know that the level of care and service we strive to provide has kept you coming back. We’re honored to continue serving you and keeping your vehicle in top shape—your loyalty means the world to us!

December 01, 2024

Found very courtesies staff. Excellent experience. Recommended for future visit. X X X X X More

by aaafaq
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience and found the staff courteous. Your recommendation means a lot to us, and we look forward to welcoming you again in the future!

November 29, 2024

Tara and team always do a fantastic job. The service experience is better than the Mercedes dealership!! More

by gboodoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

I find Gynnae to be very informative and knowledgeable and truly sincere-an asset to Toyota. Car typically gets taken in right away-sometimes i find the wait time a little extensive-I had 2 visits this m More

by maddy_brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

The price charged for the service was not correct and we were overcharged per the quote and pre-payment for parts. Service department could not even explain the charges and what happened. Even when the More

by B_GOSCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recognize the people listed