Byers Toyota - Service Center

Great service! The best people - they care about their customers! Fast, friendly and reliable. I only take my car here for service ever since moving to Ohio. The best people - they care about their customers! Fast, friendly and reliable. I only take my car here for service ever since moving to Ohio. More

it was horrible It was horrible. I only had the car serviced at your dealers and nobody had looked at the break fluid level which needed a half of a small can. T It was horrible. I only had the car serviced at your dealers and nobody had looked at the break fluid level which needed a half of a small can. The windshield wiper fluid was also completely out. I told the service guy about it and I could not get a definitive answer from him. I filled the cylinder about a week ago. I never look under the hood, but I decided to clean the battery and other parts under the hood. I do not know who the service clerk was, but I could not get a definitive answer on anything. YOU DID NOT ADD TO THE BREAK FLUID AND IT COULD HAVE CAUSED AN ACCIDENT. I was made to feel that I was to blame for the whoile thing. The service tech. got someone else and he said I could not tell it was low because the liguid is clear. I added half a can of break fluid. I could tell. Then I had overfilled it. Whould this cause a problem...no answer. They said they could only bleed the lines and could not retract any fluid from the reservoir.....BULL! I have purchased two new car from Phi Bickel and paid cash for them.. I even bought an added service contract because earlier on you changed the battery. You can change the oil and the battery but you can tell the break fluid is low. Then I was put in the position that I was at fault. All I got was was stupidity personified. yours truely, William Reichert More

Warranty issue Daniel explained well the protocol that Toyota imposes for warranty issues. I suggest that the high tech device be made so it will not fail within a m Daniel explained well the protocol that Toyota imposes for warranty issues. I suggest that the high tech device be made so it will not fail within a month. More

Replace door edge guard Part was under warranty. Part was ordered and arrived in just 2 days. My appointment to fix concern was on time and completed in 10 minutes. Part was under warranty. Part was ordered and arrived in just 2 days. My appointment to fix concern was on time and completed in 10 minutes. More

Exceptional service and people My experience was terrific..the service was exceptional and the entire atmosphere was terrific! My wait time was short..the waiting area was clean and My experience was terrific..the service was exceptional and the entire atmosphere was terrific! My wait time was short..the waiting area was clean and was able to relax while was car was being service More

Outstanding Customer Service, I always Feel your Staff and Moe is an outstanding SalesMan, never any Pressure on sales he talks to me like a concerned Freind looking out for my best interests!! Josh is also fa Moe is an outstanding SalesMan, never any Pressure on sales he talks to me like a concerned Freind looking out for my best interests!! Josh is also fantastic, I remember him from your former location.. When I saw he moved and replaced the idiot who was his boss was the prime reason I stayed with Byers!!!!!!! More

Poor service For the second time the tire tread depth was reported but not measured. What else did they say they did but didn’t? I will never buy another car or ge For the second time the tire tread depth was reported but not measured. What else did they say they did but didn’t? I will never buy another car or get service from Byers again More

Wonderful Fast, friendly, competent service. Every staff member I came into contact with was courteous and knowledgeable. I would definitely recommend this serv Fast, friendly, competent service. Every staff member I came into contact with was courteous and knowledgeable. I would definitely recommend this service department to others!! More

Transaxle fluid change, tire rotation Tara is amazing and provides wonderful customer service. When it was close to 2 hours elapsed for my appt I had to leave. Expressed my concerns to her Tara is amazing and provides wonderful customer service. When it was close to 2 hours elapsed for my appt I had to leave. Expressed my concerns to her; she handled it so well & professionally even while the woman in the service manager’s office made a rather rude remark about the “actual time it was written up.” Consider promoting Tara or getting some customer service training for your management. More

Service for pathfinder Very pleasant and knowledgeable Prompt and honest assessment of car situation and recommends essential parts and services. Would recommend this serv Very pleasant and knowledgeable Prompt and honest assessment of car situation and recommends essential parts and services. Would recommend this service dept to others for their needs More