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Byers Toyota

Delaware, OH

4.6
2,466 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,466 reviews

September 20, 2020

I have no complaints. Everything was seamless. I have everything I wanted in a new car and everyone was helpful. Tim filled in For Jeanie since I didn’t have an appointment and took care of everything. More

by kmfrave2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bidwell
Sep 23, 2020 -

Byers Toyota responded

Thanks for the great review.. We are happy we were able to provide you with great service. Enjoy the new car.

September 19, 2020

Jeannie was a delight to work with. We came to Byers as long time customers at another dealership. We’ve had no poor interactions with that dealership, yet Byers had been highly recommended and we wanted More

by snoopylayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Byers Toyota responded

Thank you! We appreciate the business and thank you for choosing Byers Toyota for you new car. Glad to hear that Jeannie took good care of you we think she does a great job too.

September 18, 2020

We definately had a good experience with our salesman Kyle Foos. He took good care of us and because the vehicle we bought was not already detailed he arranged for us to bring it back for a full detail. More

by rboster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle! We greatly appreciate your review and your support!

September 18, 2020

Friendly service from sales person and finance person. No pressure. Willingness to find the car we were interested in buying. Helpful manner explaining newer car features. More

by jen_walraven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Byers Toyota responded

Thanks you. We think that Mullzie and Josh do a great job also. We appreciate your business and taking the time to give us an excellent rating.

September 18, 2020

I had a lot of anxiety about my first big purchase, but these guys were so laid back and made me feel much more at ease! Being a girl on the younger side I was a little bit intimidated by the whole process More

by KatelynK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hedges, Travis Rausch
Sep 18, 2020 -

Byers Toyota responded

Enjoy your new car! We are glad your chose us for your purchase. Thanks so much.

September 18, 2020

Very courteous staff. Service was explained completely. However, I thought that the work that was provided was very expensive. Did have a nice and clean lounge. More

by Gregk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Church
Sep 18, 2020 -

Byers Toyota responded

Thanks for taking the time to rate us. Glad to hear we did a great job for you. We try to do our best to price our services competitively in the market but yet still provide exceptional service. We do appreciate your input and will make sure we pass that along.

September 18, 2020

Good service. However they did not know that I had extended warranty. Wanted to charge me $3000. I had to bring this up. Thank you More

by JACKIEP0927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Sep 18, 2020 -

Byers Toyota responded

Thanks for choosing our service department. Sorry we missed the extended warranty, thank goodness you had coverage and the charges where handled for you! We appreciate the business

September 17, 2020

This was one of the best experiences buying a car that I’ve had. Started out with Tom bray then the manager Jeff Caldwell and then josh in the finance dept. More

by Shatfield21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bray
Sep 18, 2020 -

Byers Toyota responded

Wow, that's great to hear. We thank you for the business and the 5 Stars.

September 17, 2020

The service department helped my family out quite a bit. We are from Cleveland and my daughter goes to OWU and had an issue with her car. They were honest and fair and when the problem wasn’t resolved after More

by erielake75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Byers Toyota responded

Glad to hear we were able to take care of the issue for you. We look forward to helping you and your daughter in the future if needed. Thanks for the 5 Stars.

September 16, 2020

Problem with vehicle was resolved professionally, keeping me in the loop. Pam Bishop is excellent, providing updates and possible options. Problem was resolved and she followed up. More

by NBREWER1
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Sep 18, 2020 -

Byers Toyota responded

Thanks for the 5 Stars! Pam does an excellent job for us, we are lucky to have her as our Service Manager. Happy we were able to get your problem fixed.

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