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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,445 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,445 reviews

March 11, 2025

They do a good job. They seem Honest. Very good when dealing with my husband More

by debiharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 09, 2025

It's was easy but it did take a long time to get everything done More

by KING_ER63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amare Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 09, 2025

This Dealer took care of my needs. Great price for a great vehicle I would return to buy their again. More

by radqb14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher (CJ) Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
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March 09, 2025

Tara was nice. Got the job done quickly. Very nice showroom and service center. Easy in and out More

by richard333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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March 05, 2025

Excellent customer service Staff was welcoming, and waiting room accommodations were comfortable Service needs were well communicated and discussed with me in advance More

by Lisabartrampassons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Mar 05, 2025 -

Byers Toyota responded

Thank you so much for your thoughtful review! We're thrilled to hear that you had a positive experience with our team and felt welcomed during your visit. Clear communication and a comfortable environment are things we strive for, and it's wonderful to know we met your expectations. If there's anything else we can do for you in the future, just let us know. We’re always here to help!

March 05, 2025

They treated me with kindness. They let me choose and did not pressure me. I felt respected. They were even kind to my son. More

by justforgiven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and felt respected throughout the process. Treating our customers and their families with kindness is something we genuinely value. It means the world to us that you took the time to share this. If there’s anything else we can do for you, we’re always here to help!

March 05, 2025

I like to bring my car to this dealership because is close to home. Very convenient. More

by pacho_ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that our location is convenient for you. It’s always a pleasure to have you visit, and we look forward to continuing to provide you with excellent service close to home!

March 05, 2025

A few months ago, I took my vehicle in to have a new key and fob made. However, about a week after receiving the new key, it stopped starting my vehicle. I returned to the shop, and they told me the ignitio More

by Christy Stoner
Recommend Dealer
No
Employees Worked With
Darryl Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Byers Toyota responded

Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had and for any inconvenience it caused. It’s clear that we fell short in addressing your vehicle’s issue, and we truly regret not meeting your expectations. We understand how frustrating it must have been to face such a significant cost estimate when the root problem turned out to be something else entirely. Please know that customer trust is incredibly important to us, and we value opportunities like this to reflect and improve. If you’re open to it, we’d appreciate the chance to look further into your experience and work towards making it right. Please feel free to reach out to our team directly so we can better assist you. Thank you again for your honest feedback, and we hope to have the chance to rebuild your confidence in us in the future.

March 03, 2025

Everything was good about the oil change except they forgot to use my discount coupon. Had to ask about it at checkout then she went back and took off More

by goingfishing1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Mar 05, 2025 -

Byers Toyota responded

Thank you for taking the time to leave a review! We’re glad to hear that you were happy with the oil change overall. We apologize for the oversight with your discount coupon and appreciate your patience while we corrected it. Your feedback helps us improve, and we’ll make sure to address this with our team to ensure a smoother experience next time. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing us!

February 28, 2025

Had shaking in brand new Tacoma over 65mph but they told me they couldn't take the car over that speed so I was out of luck. Took a lot of conversations for them to finally take it in. Was in the shop ove More

by kylebaker1384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
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