Byers Toyota

Overview: I've dealt with many dealerships as I Overview: I've dealt with many dealerships as I normally go through vehicles every 1 1/2 to 2 years and this is the best I have dealt with. I felt Overview: I've dealt with many dealerships as I normally go through vehicles every 1 1/2 to 2 years and this is the best I have dealt with. I felt Mike and Bob were both honest and fair in dealing with me. All employees were courteous before (most importantly) and after I made my purchase. The dealership is also beautiful and clean. The professionalism of the staff and building lead me to believe the ownership of the dealership is committed to attracting and retaining customers. I am hopeful my experience after the purchase will be just as enjoyable. Details: I went in to the dealership knowing the car I wanted and wanting to trade in my vehicle. I was honest with Mike that I wanted the car and was willing to purchase immediately if I received a fair offer on my trade-in. They looked at my car and gave me an offer that I would say was reasonable and not insulting. However, I had some information which I believed justified a higher price so I gave it to them and then Bob (Assistant Manager) came over to discuss the trade-in value. After a relatively short discussion, we came to a quick compromise. IMPORTANT: At no time during the discussion/negotiation did they attempt to push me or insult my intelligence. I would honestly consider it a "discussion" which occurred rather than "haggling". Upon coming to an agreement, I went to the finance department to complete the transaction. They did not try to tack on any miscellaneous fees at the end either. They only charged tax, title and a $250 processing fee (which is pretty much an industry standard). They did offer an extended warranty, but were not at all pushy. After the sale, the car was detailed and the gas tank was topped off. I have no complaints about any steps in the process and HIGHLY recommend you at least give this dealership a chance to earn your business. More

The best car buying experience i have ever had. Dave,Curt and Todd were very attentive to my car buying request for the selection of my vehicle make, color and anemities.No pressure salesman. Great job guys! and Todd were very attentive to my car buying request for the selection of my vehicle make, color and anemities.No pressure salesman. Great job guys! You rock! GO TOYOTA! More

I am very pleased with this dealership thus far into my relationship with it. While the car I purchased was in great demand and short supply and thus, there was no negotiating the price of the new car, I relationship with it. While the car I purchased was in great demand and short supply and thus, there was no negotiating the price of the new car, I found the dealership to be very forthcoming on pricing and fair on my trade-in(s). The salesman, Bill Smith, conveyed the offers to me for my used cars by telephone since I was an out of town buyer. When I arrived at the dealership, the deal we agreed upon was exactly what was quoted to me. There were no changes of any kind. The paperwork was completed in a timely manner. In fact, the salesman came in on his day off to meet us at the dealership and consummate the sale. Bill Smith was very courteous, forthcoming and knowledgeable. When I was sent to finance for the completion of the purchase, I met with Kurt and he was equally forthcoming, not pushy with respect to add-ons and very helpful in my securing the loan on the vehicle with the bank that I wanted to use. Not once did he try to push me toward another bank or compel me to buy products that I didn't want or need. In conclusion, I dealt with people who stuck to their word and delivered the product I sought. The whole transaction was smooth, comfortable and professional. I have not had the vehicle serviced at this dealership yet, so I cannot rate the service department yet. However, based on what I have seen, I expect excellent service. I also note that the dealership and the service department have both followed up with me in the weeks since my purchase to make sure I was happy. More