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Byers Toyota
Delaware, OH
2,351 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,351 reviews
May 23, 2011
I am very pleased with this dealership thus far into my relationship with it. While the car I purchased was in great demand and short supply and thus, there was no negotiating the price of the new car, I relationship with it. While the car I purchased was in great demand and short supply and thus, there was no negotiating the price of the new car, I found the dealership to be very forthcoming on pricing and fair on my trade-in(s). The salesman, Bill Smith, conveyed the offers to me for my used cars by telephone since I was an out of town buyer. When I arrived at the dealership, the deal we agreed upon was exactly what was quoted to me. There were no changes of any kind. The paperwork was completed in a timely manner. In fact, the salesman came in on his day off to meet us at the dealership and consummate the sale. Bill Smith was very courteous, forthcoming and knowledgeable. When I was sent to finance for the completion of the purchase, I met with Kurt and he was equally forthcoming, not pushy with respect to add-ons and very helpful in my securing the loan on the vehicle with the bank that I wanted to use. Not once did he try to push me toward another bank or compel me to buy products that I didn't want or need. In conclusion, I dealt with people who stuck to their word and delivered the product I sought. The whole transaction was smooth, comfortable and professional. I have not had the vehicle serviced at this dealership yet, so I cannot rate the service department yet. However, based on what I have seen, I expect excellent service. I also note that the dealership and the service department have both followed up with me in the weeks since my purchase to make sure I was happy. More
by BruceGoldstein
