Byers Toyota
Delaware, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Everyone we met was very friendly and did their best to help us find a vehicle we would be happy with. Knowing our credit ratings were not high, it was a good experience to expect to get a car ahead of help us find a vehicle we would be happy with. Knowing our credit ratings were not high, it was a good experience to expect to get a car ahead of time. More
We like that the sales were not pushy and in your face and they used easy going approach. They gave us rebate discount plus lowest interest credit line which was a plus! and they used easy going approach. They gave us rebate discount plus lowest interest credit line which was a plus! More
Pleasantly surprized with the ease of buying. We knew what we were looking for, and happily the personnel at Byers exceeded our expectations. Buying a car is not normally something we enjoy, but we were what we were looking for, and happily the personnel at Byers exceeded our expectations. Buying a car is not normally something we enjoy, but we were treated in such a way that it didn't even feel like that is what we were doing. More
Very positive experience. I leased a vehicle about three years ago, they followed up awith me and I was ready to get into another vehicle. Everything worked out well and I was very satisfied walking out th years ago, they followed up awith me and I was ready to get into another vehicle. Everything worked out well and I was very satisfied walking out the door. I am happy I made the time to stop in to get it done!! More
My wife and I purchased a 2012 Toyota Sequoia from Byers Toyota and had a great experience. Bill Smith was very professional, helpful without being pushy. Overall a very positive experience. I would stro Toyota and had a great experience. Bill Smith was very professional, helpful without being pushy. Overall a very positive experience. I would strongly recommend dealing with Bill. Keep up the good work! More
I never felt hurried or pressured to buy "today". In fact, I visited the dealership on several occasions over the course of a couple months before I bought. My salesman called me sparingly "today". In fact, I visited the dealership on several occasions over the course of a couple months before I bought. My salesman called me sparingly and only when new information was available to help me with my decision (ie. rebates, new inventory or dealer incentives). The best part was coming to a final price on the vehicle. No back and forth between the sales guy and finance. Simply a fair offer was made and the deal was done. Great experience overall More
We have dealt with Billie and Brian for the last 3 years. We had been involved in an accident with our RAV4 and it was very emotional. Billie and Brian were both very helpful and understanding. We told th We had been involved in an accident with our RAV4 and it was very emotional. Billie and Brian were both very helpful and understanding. We told them what we would like to do and they were able to put together a deal that would work for us. We have both our Toyotas serviced there and Tara and Josh in the service department have always gone the extra mile to make us feel important. Matt Darling in the finance area made us feel very important as he has done in the past and made the process very smooth. More
Our buying experience at this particular dealership was excellent. Each employee, from the sales manager, to the finance manager, to the sales personnel were very knowledgeable about their products and ext excellent. Each employee, from the sales manager, to the finance manager, to the sales personnel were very knowledgeable about their products and extremely helpful. We were able to reach an agreement on the price of my vehicle fairly quickly. After submitting a quick credit application, we received a very competitive finance rate. We were also given an estimate of the fees we could expect to pay and our final car loan payment, to eliminate any surprises. It was an awsome, effortless process. Great job Byers Toyota Family! More
I rate Phil Bickel very high. The biggest I rate Phil Bickel very high. The biggest frustration was that we twice were led to believe we had a car and both times, we were told, two days l I rate Phil Bickel very high. The biggest frustration was that we twice were led to believe we had a car and both times, we were told, two days later, they got sold...that was 3 cars twice. In an era of instant communication, I find it hard to understand that you still use Pony Express to communicate to the dealers with the available cars. I know they would rather sell the cars from the lot the vehicles are on, but it is, to me, unethical to lead somebody on...thinking they have a car for days that there was never an absolute hold on. We learned a big lesson on how the system works and how we will, or tell others to, handle the dealers in the future. Janet Blank More
I was very pleased with my experience at Byers. I have purchased one new veicle before at Byers and tried in the past to deal, but was unsuccessful. This time I was successful. Phil Bicket treated me wit purchased one new veicle before at Byers and tried in the past to deal, but was unsuccessful. This time I was successful. Phil Bicket treated me with respect and didn't play the old fashion salesman game of running back and forth. He took his time and wa very patient. He has been available to answer all my question before and after the sales regarding my new 2012 Highlander. I have also been a loyal service person with Byers for some years including when Eric was service manager. Josh and Jamison in service are the best. Keep up the great work. More