Byers Toyota

The usual outstanding service from beginning to end Oustanding service done right the first time and genuine Toyota parts is why I have Byers to service all of my Toyota and Lexus vehicles! Oustanding service done right the first time and genuine Toyota parts is why I have Byers to service all of my Toyota and Lexus vehicles! More

service This is one of the VERY FEW times that I didn't have to return to the dealership, because they didn't reset the maintenance warning. Thank you - this This is one of the VERY FEW times that I didn't have to return to the dealership, because they didn't reset the maintenance warning. Thank you - this saved me a 80 minute round trip. More

Love Byers Service Dept. Service reps are ALWAYS courteous, through, and efficient. We own a Toyota and a GMC and are now having both cars serviced here due to our past exper Service reps are ALWAYS courteous, through, and efficient. We own a Toyota and a GMC and are now having both cars serviced here due to our past experiences with the Byers Service Team. More

A unexpected great experience! To start, I am Toyota loyalist. I have had a 2003 Corolla since 2006, and it' s been my first and only car. I found a deal on a 2016 Corolla at Byers To start, I am Toyota loyalist. I have had a 2003 Corolla since 2006, and it' s been my first and only car. I found a deal on a 2016 Corolla at Byers via CarGurus, and I was excited to learn more. I immediately called the sales line, and was put through to sales representative Kyle Foos. Kyle proceeded to explain how the financing with my credit union would apply to this vehicle, all while not pressuring me to go with dealer financing instead. As the financing approval process was happening, Kyle was texting me to insure every step was being taken to get my CU app approved. We then set up a time to come in, and when we arrived to look at the car, the car was being washed, detailed and inspected. When it was ready, Kyle was very patient to take us on a test drive. The car was in great shape mechanically, and the interior, overall, was in decent shape. Upon our return to the dealership, we (my significant other and I) took a good look at the exterior. When we got to REALLY looking at it, the paint and body condition were a little worn for only two years of driving. However, that is part of why the deal was so great. Still liking the car overall, I asked to look at ALL other similar options. Kyle was SO understanding to my reasons for keeping my options open. That said, the other cars just didn't quite match up to that oh so "sporty" red like the first one. While looking at another option, I said "Yeah, the only real bummer is the paint on the first one, otherwise, I'm all for it." Kyle could tell that bothered us. He actually then started telling us that a paint/dent repair company is in typically on Thursdays to do touch ups and repair work. Seeing that this would be the right thing to do, Kyle took a suggestion to his sales manager, and came back with great news. They are doing my touch paint job for FREE. Truly a great customer service move- he wasn't pressuring me to "just take the car," and deal with something that made me unhappy, and he didn't want me to walk away from a great deal overall, not mention a sale too! I will certainly keep this experience in mind when I am car shopping in another 15+ years (I mean, it's a Toyota, haha)! Seriously, though, I will be a returning customer for my next car buying experience, and will recommend this dealer to anyone looking for great service AND a good deal, not one or the other. Word of advice before anyone wastes their time before Byers: DON'T GO TO RICART AUTOMOTIVE IN COLUMBUS OHIO. So happy that a bad experience there, led to a great one at Byers. Thanks, and happy driving!!! More

Fast and easy Great costumer service and fair price nothing like knowing you and your vehicle will be well cared for. Got a complementary car wash which was a great Great costumer service and fair price nothing like knowing you and your vehicle will be well cared for. Got a complementary car wash which was a great touch to the already aweosme costumer service. More

Quick 5000 mike service 5,000 mile service was performed on my new 2018 Avalon. Estimated time was 45 minutes but was completed and on the road in about 30 minutes. 5,000 mile service was performed on my new 2018 Avalon. Estimated time was 45 minutes but was completed and on the road in about 30 minutes. More

Toyota Care Service Due to my seat settings being changed, it was not a good experience. I cannot wait till my lease is over December 2019 for this car. Due to my seat settings being changed, it was not a good experience. I cannot wait till my lease is over December 2019 for this car. More

Corelle Brought in my Corolla for maintenance - Service department very friendly and helpful - highly recommend - very easy to change reservation for service Brought in my Corolla for maintenance - Service department very friendly and helpful - highly recommend - very easy to change reservation for service if things change. ty More

The Best Experience! I cannot say enough about my experience here; mainly due to my sales associate, Robert Tackett! After having a bad experience at another dealership wi I cannot say enough about my experience here; mainly due to my sales associate, Robert Tackett! After having a bad experience at another dealership with my last car; I wanted nothing to do with having to buy another one... From the second that I walked in the door, to the minute I left with my new car; every single employee there was so helpful and welcoming. Robert and his team made me feel extremely comfortable and made the process quick and painless- (yay!). I highly recommend Byers Toyota in Delaware and will be buying from them in the future! More

Excellent The service department was amazing. Everything was done promptly. They’re friendly and personable enough to be on a first name basis with them. Highly The service department was amazing. Everything was done promptly. They’re friendly and personable enough to be on a first name basis with them. Highly recommend going here. More