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Byers Toyota
Delaware, OH
2,356 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,356 reviews
June 18, 2018
Great experience The dealership was very friendly and easy to work with. The buying process was well explained and very simple. I was able to get the pricing that I wa The dealership was very friendly and easy to work with. The buying process was well explained and very simple. I was able to get the pricing that I wanted. More
by ROWE.AS
Verified CustomerEmployees Worked With
June 14, 2018
Wait time was great 30 minutes All employees are wonderful in service dept Tony helped me that day and he was great.All the employees are great at the service desk I have worked wit All employees are wonderful in service dept Tony helped me that day and he was great.All the employees are great at the service desk I have worked with multiple employee over the years and was always treated very very well they made me feel like family, More
by RCPJCOLA
June 14, 2018
Sales experience Todd, Billy and Troy we’re fantastic to work with! We have been customers for several years and will continue to use Byers Toyota for our car needs. Todd, Billy and Troy we’re fantastic to work with! We have been customers for several years and will continue to use Byers Toyota for our car needs. More
by MEGAN.STEPHENS.TRUAX
June 13, 2018
Return service When we purchased our 2017 Highlander, we had a good experience with the sales department; however warranty repair is a far different story! This is When we purchased our 2017 Highlander, we had a good experience with the sales department; however warranty repair is a far different story! This is the second time I had to return for the same issue. Both times I felt as though the priority of the service department was to make sure that I knew that this may be my problem and may not be covered by warranty. Of course it was a Toyota issue and a part had to be ordered. I now live in fear that this same issue could occur again and I would again have to encounter the service person! Never had any issues when I drove Hondas for many years! More
by happilyretired
Employees Worked With
Dan Kelley
June 12, 2018
Sales review I had the best experience with my salesman. He was not pushy (which I can’t Satan’s). He was very knowledgeable. Love my car. I had the best experience with my salesman. He was not pushy (which I can’t Satan’s). He was very knowledgeable. Love my car. More
by LINDADOTSON1961
Employees Worked With
June 11, 2018
Very professional, thorough and quick! Tony Routt ALWAYS been professional, courteous and I trust him with my vehicles. Having trust to me is the most important aspect of having your vehic Tony Routt ALWAYS been professional, courteous and I trust him with my vehicles. Having trust to me is the most important aspect of having your vehicles serviced. I would also like to call out Tara Farmer as with 3 vehicles, both have handled the servicing of my vehicles. They are both like family to me. I always have a great time when I bring my vehicles in because I know I will have an opportunity to see both Tara & Tony. They are super people and like I said, they are like family to me. I don't have a worry in the world because I know they will ALWAYS recommend what is best for my vehicles. More
by JDLEE525
Employees Worked With
Tony Routt
June 11, 2018
Pleasant Staff was great and friendly no pressure sales Chris Gordon was very patient with our questions Chris was very informative we where treated like we fr Staff was great and friendly no pressure sales Chris Gordon was very patient with our questions Chris was very informative we where treated like we friends and family More
by MUDFISHBOBBY
Employees Worked With
Chris Gordon
June 11, 2018
1st service after sales The service member came up and already had notes prepared that he knew who I was and what I was there for. Let’s the keys and the service was done on The service member came up and already had notes prepared that he knew who I was and what I was there for. Let’s the keys and the service was done on time. Efficient use of data to enhance customer experience. More
by SATY GD
Employees Worked With
June 10, 2018
Relaxed Good to work with online to learn get pricing and additional vehicle options (running boards installed). Did not feel pressured to purchase. Nice peop Good to work with online to learn get pricing and additional vehicle options (running boards installed). Did not feel pressured to purchase. Nice people to work with. More
by BALDRIDGEN
Employees Worked With
Chris Gordon
June 10, 2018
Underwhelming The last 2 times I’ve been in for service, I have been offered a car wash by the service advisor. Both times I answered yes please. Both times the c The last 2 times I’ve been in for service, I have been offered a car wash by the service advisor. Both times I answered yes please. Both times the car hasn’t been washed. I’m not sure where the disconnect is but it doesn’t instill confidence that my car is getting the service I’ve come in for if I can’t even get the car wash I’ve been promised. More
by absisson
Employees Worked With
