Byers Toyota

Brake issue Great service. They could do a better job at estimating how longvtge work will take. I was told 1 1/2 hours. It took 3 hours. Great service. They could do a better job at estimating how longvtge work will take. I was told 1 1/2 hours. It took 3 hours. More

Would Definately Go Back!! I was in the market for a new car and needed a mid-size SUV. After driving MANY different makes and models, my husband and I decided to go with the To I was in the market for a new car and needed a mid-size SUV. After driving MANY different makes and models, my husband and I decided to go with the Toyota 4Runner. We went to several different Toyota dealerships and the customer service from Colleen and Byers was by far the best out there! Colleen went above and beyond to try and find me the car I thought I wanted and then, when I changed my mind, went above and beyond to facilitate the deal on the car I ultimately bought. I wouldn't hesitate to send someone to Colleen and Byers...but especially to Colleen, she's AMAZING!!! More

To long Good. But takes to long to get through the signing process. We were there for over 6 hours. Got to be a way to speed this up. Good. But takes to long to get through the signing process. We were there for over 6 hours. Got to be a way to speed this up. More

friendly service Very quick and comfortable buying experience. Did not need to negotiate any prices and got the car i wanted at a good price. I would buy another car Very quick and comfortable buying experience. Did not need to negotiate any prices and got the car i wanted at a good price. I would buy another car at this dealership. More

Great Customer Service I was referred to Christian Norman through a friend. Christian is a true professional with great communication skills and is customer friendly. He too I was referred to Christian Norman through a friend. Christian is a true professional with great communication skills and is customer friendly. He took his time with me and explained everything to me and was also courteous to me. It was a great experience More

Great Experience We had worked with Jeff Mull as our car salesman. Jeff was very patient working with me in the whole process. Initially I was shopping for a particu We had worked with Jeff Mull as our car salesman. Jeff was very patient working with me in the whole process. Initially I was shopping for a particular used car brand, he suggested good alternate options and was very prompt in providing all the details. Although they were firm with the price it was competitive and they gave good explanation on their pricing strategy and showed comparative sales for the car. More

Love their prompt service Called in the morning to have them clean and rotate tires and they accommodated us cheerfully. We would recommend this dealer for service and new veh Called in the morning to have them clean and rotate tires and they accommodated us cheerfully. We would recommend this dealer for service and new vehicles. More

Accepted my offer and worked a dealer trade for me I recently tried to lease a 2018 Tacoma at the end of July 2018. The vehicle had a somewhat rare color/trim combination but Byers had it in stock. W I recently tried to lease a 2018 Tacoma at the end of July 2018. The vehicle had a somewhat rare color/trim combination but Byers had it in stock. While the dealer was processing my paperwork for the deal, someone else came into the dealership and bought my truck. They apologized and then the next day they found another one that they were able to pull from another Toyota dealership using a dealer trade. I placed a deposit on the 2nd truck in order to hold it and then was able to pick it up a few days later. Byers Toyota is about 2 hours from my home but they were able to sell me the truck I wanted at the price I wanted to pay. Brian Dooley works in finance and knows his craft very well. He was very easy to communicate with and clearly understood vehicle leasing. Many dealerships act confused when you try to talk to them about leasing. The typical response from most dealers is "What kind of monthly payment are you looking for?" I hate that question! If you know anything about leasing, the monthly payment works itself out. What I am looking for in a lease is the biggest possible dealer discount on the sales price and making sure that they give me the best interest rates with a FICO score above 800. Taylor Young is part of the sales team and he was helpful and was always very quick to respond to my calls, voicemails, text messages and email messages. More

Great experience Taylor and Kyle were great at answering all our questions. They made it a simple, stress free experience, helping us purchase our brand new vehicle. Taylor and Kyle were great at answering all our questions. They made it a simple, stress free experience, helping us purchase our brand new vehicle. More

Great Service Center! My truck is always well cared for when I come in for my scheduled maintenance. The waiting room is awesome!!! I love my Toyota Tundra and everythin My truck is always well cared for when I come in for my scheduled maintenance. The waiting room is awesome!!! I love my Toyota Tundra and everything that comes with it service/maintenance wise and Byers Toyota in Delaware. More