Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Byers Toyota
Delaware, OH
2,461 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,461 reviews
May 12, 2020
Sent my car to be fixed. They located and fixed the source of the problem, but my car was returned with a non working radio which was working prior to my car going into the shop.it has yet to.be fixed source of the problem, but my car was returned with a non working radio which was working prior to my car going into the shop.it has yet to.be fixed More
by Jen
Verified CustomerEmployees Worked With
I did not gather names
May 12, 2020
Thanks to Jeannie for finding the car I wanted in another state and delivering it to me in 5 days. She delivered good service and was upbeat and nice to work with. state and delivering it to me in 5 days. She delivered good service and was upbeat and nice to work with. More
by bethkremer
Employees Worked With
May 12, 2020
Awesome buying experience, knowledgable sales staff, friendly non pushy approach. The used CPO Toyota Highlander was fairly priced, and was just what we were looking for. friendly non pushy approach. The used CPO Toyota Highlander was fairly priced, and was just what we were looking for. More
by Mark
May 12, 2020
Todd Garverick, Jeannie McNeely and team are the best! I met my son in law there because he was interested in leasing a truck and ended up leasing one for myself. A very unexpected and fun surprise! The fol met my son in law there because he was interested in leasing a truck and ended up leasing one for myself. A very unexpected and fun surprise! The folks at Byers are simply the nicest in the biz. Thank More
by cledingtn
May 12, 2020
I had a very bad experience at this dealership. They used rental cars for sales. The salesman Kyle who was busy did provide me keys to cars to look at. After finding a car, i told them i had my own financing rental cars for sales. The salesman Kyle who was busy did provide me keys to cars to look at. After finding a car, i told them i had my own financing and from there things went ugly. I was being pressure to take there finance which the interest rates were much higher. Im not sure if it was because i was a female or something else that make this experience horrible but i did speak to the manager who is very rude and do not have customer sevice skills or just plain did not care. I also am reaching out to further see why this turned ugly. More
by Mdozier41
May 11, 2020
Super easy, safe, clean. Very quick appointment I like Super easy, safe, clean. Very quick appointment I like being able to schedule on line. The lobby was set up to allow for social distancing. Super easy, safe, clean. Very quick appointment I like being able to schedule on line. The lobby was set up to allow for social distancing. More
by MEGAN.STEPHENS.TRUAX
Employees Worked With
Pam Bishop
May 10, 2020
Everything went well I live out of state, saw my Sequoia on-line, and drove to Byers from West Virginia, but I would recommend Byers to those who live near by. I live out of state, saw my Sequoia on-line, and drove to Byers from West Virginia, but I would recommend Byers to those who live near by. More
by gooch.holbert
May 09, 2020
Disn't tell me about damage the had been done to the car before purchase, then a couple weeks after I had the car home, a different finance person called and said the bank would not apprive the loan with th before purchase, then a couple weeks after I had the car home, a different finance person called and said the bank would not apprive the loan with the extended warranty and that I would have to pay the total amount for the warranty if I still wanted it and I would have to sign and resend new paperwork. The lender was not even the same which they did not tell me. It was not until I got my first bill that I found out that the lender had changed. Also my title of memorandum lists the wrong lender. One mess up after another with this dealership. NOT HAPPY WITH BYERS! More
by chadwalker45640
May 09, 2020
I have been to Byers Toyota for service on my 2018 4Runner on two occasions so far and Tara Farmer and the service department have provided excellent customer service. 4Runner on two occasions so far and Tara Farmer and the service department have provided excellent customer service. More
by GSP88
Employees Worked With
Tara Farmer
May 08, 2020
Used care purchase Sales team was overall very friendly, they where was no pressure to a vehicle. Will defiantly do business with them again in the future. Thanks to eve Sales team was overall very friendly, they where was no pressure to a vehicle. Will defiantly do business with them again in the future. Thanks to everyone More
by craig.orewiler5
Employees Worked With
