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Byers Toyota

Delaware, OH

4.6
2,464 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,464 reviews

June 26, 2020

Very pleasent Your serviceman showed me how to use the emergency call button, I was not opening up the little door that gave me access to the emergency button More

by ddavis104.dd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Jul 01, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We greatly appreciate your review and your support!

June 26, 2020

I saw the vehicle online I wanted. I texted through the app and an appointment was set to test drive. My salesman was upfront and knowledgeable. Sale was expedited quickly. I’m very happy with my purchase. More

by mml
Recommend Dealer
Yes
Employees Worked With
Jeff Hoppes
June 26, 2020

Painless and smooth process. Very good personal service. Nick was a pleasure to work with, and has earned my business and that of my family in the future. More

by victorroush
Recommend Dealer
Yes
Employees Worked With
Nick Hedges, Travis Rausch
June 26, 2020

I had rodent damage on my wiring harness. The service team explained every step and worked my insurance company to get everything taken care of. They were great! More

by rowan798
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Jul 01, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We greatly appreciate your review and your support!

June 26, 2020

I don’t want to leave a review. Please quit sending me one hundred emails and texts asking me to leave reviews. I just want my work done right. No need to bother me after that. More

by jim551981
Recommend Dealer
Yes
Employees Worked With
Don’t know names,
June 26, 2020

I’ve already paid, but when reviewing my invoice, I was charged over 70 dollars for an oil change. The vehicle was already in for a costly transmission fluid flush and fill and an airbag recall. That oi More

by SCOTTDONALDSON1980
Recommend Dealer
No
Employees Worked With
Jameson
June 26, 2020

We were lied to about how much the payment would be and were not told the actual payment until papers were signed. Very unsatisfied. Will not return. More

by SWEISENAUER30
Recommend Dealer
No
Employees Worked With
Christian Norman
Jul 20, 2020 -

Byers Toyota responded

I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. We have begun an internal review so that we can better train our staff in their interactions with our customers. Again we apologize for the inconvenience this has caused you.

June 26, 2020

One of my better car buying experiences I hate everything about shopping for and/or buying a car. Always have, no matter how nice the sales folks are. I just always feel as if I'm getting a More

by nancy.mackenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A finance person whose name is not listed here. And a "lot" guy whose name was Alberto, maybe?, Tom Bray
Jul 01, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, Nancy! We greatly appreciate your review and your support!

June 26, 2020

Byers Toyota The people who people the staff at Byers Toyota are all eager to help, very friendly and they ask if there is anything more they can do. More

by jcnoviski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
Jul 01, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We greatly appreciate your review and your support!

June 26, 2020

It was a amazing experience! Jeannie McNeely was so very nice and Great to work with! She is the reason we purchased from you!! Thank you, Sean D Hineline More

by Reemsnyder.sean
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Jul 01, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, Sean! We greatly appreciate your review and your support!

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