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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
325 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 325 reviews

January 04, 2024

Very professional. No issues. Everything was handled in advance and logistics went as planned. Would recommend More

by WMF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaak Caldwell
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Jan 06, 2024 -

Byers Ford responded

Hi, thank you for leaving such a great review and high star rating. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

December 04, 2023

I had my eye on a 2023 Ford Maverick, and I finally went in to test drive. I knew I would love the truck, and after some thought I went ahead and bought it. No regrets I absolutely love driving it. Everyone More

by wallacry
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Byers Ford responded

Hi, thank you for your kind words and congratulations on your vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 07, 2023

Mark did a great job walking through the 2023 Ford Maverick features and functionality, how the hybrid worked as I've never had a hybrid before. The finance manager was very professional and made the More

by James review
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Byers Ford responded

James, thank you so much for sharing your feedback about Byers Ford! It is our goal to provide an outstanding service experience and we’re very pleased that Mark and our finance manager were able to make your visit successful. We are proud to carry the 2023 Ford Maverick and excited to hear that you found it easy to navigate the hybrid features. We appreciate your support and look forward to serving you in the future. Please don't hesitate to reach out if we can be of any assistance!

Nov 09, 2023 -

Byers Ford responded

Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 01, 2023

I buy all of my vehicles and have them serviced by Byers Ford. Service is impeccable starting from Sales Jeff Ashbrook to Dan Padgitt to John Hess in Management to Tiffany in Service and Finance is fun too. More

by columbusmcgowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Padgitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Byers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 23, 2023

The team was very easy going, helpful and enjoyable to complete a deal with. The building was clean and had a welcoming decor. More

by carrie.hooghe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Padgitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grijak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keaton Stokes, Eli Gardiner
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Sep 25, 2023 -

Byers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 05, 2023

Great experience with everyone involved, thank you for your customer service, follow up, and understanding our needs. More

by josh
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Byers Ford responded

Thank you so much for your kind words, Josh! We pride ourselves on delivering excellent customer service and understanding our customers' needs. It truly is wonderful to know our hard work and dedication in this endeavor have been noticed and appreciated. Our team here at Byers Ford knows how important your experience is, and we strive to provide a level of customer service that exceeds expectations time after time. We are delighted to have earned this great review from you and hope to see you again soon!

July 21, 2023

John Grijak was our salesman, and the entire experience was outstanding. John’s upfront honesty and extensive knowledge made the purchasing of our new F-150 a breeze. We had to have our truck built in orde More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Grijak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Byers Ford responded

Hi Christian, we're happy you found our staff so supportive during your experience here at Byers Ford, LLC. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

Great people nice buying experience ,recommend them highly . Would shop there next time I need another auto or truck . More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Padgitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac Caldwell
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Jul 03, 2023 -

Byers Ford responded

Thank you so much for your kind words, Terry! It's wonderful to hear that your buying experience with us was a pleasant one; our mission is to ensure that all of our customers end up feeling happy and satisfied with their purchase. We strive to foster a supportive and welcoming atmosphere here at Byers Ford, so we are thrilled to hear that you felt just that during your visit. We look forward to your next visit with us when you need another car or truck! In the meantime, don't hesitate to reach out if you have any questions or needs - we're here for you!

Jul 03, 2023 -

Byers Ford responded

Hi Terry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2023

Low pressure and a nice salesman and easy finance and a nice selection to choose from More

by Lkala112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Padgitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Byers Ford responded

Hi, thank you for choosing Byers Ford to purchase your new vehicle! We appreciate your business and are thankful for your review.

May 25, 2023

Worst customer service ever I’ve ever experienced! They should be out of business and have no right speaking to customers they way they do More

by Nope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Drollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Ceneskie
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May 26, 2023 -

Byers Ford responded

Thank you for leaving a review about Byers Ford. We take this type of feedback seriously and would like to offer our apologies for your experience with us; it does not meet the standard that we strive for here. We are committed to providing our customers with excellent service, and your comments will help us improve. You can be sure that we have passed on your feedback to our team so that we can use it as an opportunity to improve in the future. We value input from all of our customers and hope that you will give us another chance in the future.

May 26, 2023 -

Nope responded

I was told I COULDNT buy the car for no reason.

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