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Byers Ford

Delaware, OH

4.4
317 Reviews

1101 Columbus Pike

Delaware, OH

43015

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Showing 317 reviews

February 03, 2024

Byers Ford made it very easy to purchase my car. Even picked me up at the airport. Isaak was very knowledgeable and had all the paperwork ready when I got there. I would definitely buy from them aga More

by Mistykellum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaak Caldwell
Feb 05, 2024 -

Byers Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

January 15, 2024

The person who initially took in my vehicle was rude and very condescending, for no apparent reason other than I am a black female. Not impressed with this service department at all. Had I not filed a compl More

by CJD1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jeremy Heizer
January 04, 2024

Very professional. No issues. Everything was handled in advance and logistics went as planned. Would recommend More

by WMF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaak Caldwell, Mark Morgan, John Hess, Dan Perry
Jan 06, 2024 -

Byers Ford responded

Hi, thank you for leaving such a great review and high star rating. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

December 04, 2023

I had my eye on a 2023 Ford Maverick, and I finally went in to test drive. I knew I would love the truck, and after some thought I went ahead and bought it. No regrets I absolutely love driving it. Everyone More

by wallacry
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
Dec 06, 2023 -

Byers Ford responded

Hi, thank you for your kind words and congratulations on your vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 07, 2023

Mark did a great job walking through the 2023 Ford Maverick features and functionality, how the hybrid worked as I've never had a hybrid before. The finance manager was very professional and made the More

by James review
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
Nov 08, 2023 -

Byers Ford responded

James, thank you so much for sharing your feedback about Byers Ford! It is our goal to provide an outstanding service experience and we’re very pleased that Mark and our finance manager were able to make your visit successful. We are proud to carry the 2023 Ford Maverick and excited to hear that you found it easy to navigate the hybrid features. We appreciate your support and look forward to serving you in the future. Please don't hesitate to reach out if we can be of any assistance!

Nov 09, 2023 -

Byers Ford responded

Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 01, 2023

I buy all of my vehicles and have them serviced by Byers Ford. Service is impeccable starting from Sales Jeff Ashbrook to Dan Padgitt to John Hess in Management to Tiffany in Service and Finance is fun too. More

by columbusmcgowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Padgitt, Jeff Ashbrook, John Hess
Nov 03, 2023 -

Byers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 23, 2023

The team was very easy going, helpful and enjoyable to complete a deal with. The building was clean and had a welcoming decor. More

by carrie.hooghe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Padgitt, John Grijak, Mark Morgan, Steve Cousins, Jeff Ashbrook, Keaton Stokes, Eli Gardiner
Sep 25, 2023 -

Byers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 05, 2023

Great experience with everyone involved, thank you for your customer service, follow up, and understanding our needs. More

by josh
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
Sep 06, 2023 -

Byers Ford responded

Thank you so much for your kind words, Josh! We pride ourselves on delivering excellent customer service and understanding our customers' needs. It truly is wonderful to know our hard work and dedication in this endeavor have been noticed and appreciated. Our team here at Byers Ford knows how important your experience is, and we strive to provide a level of customer service that exceeds expectations time after time. We are delighted to have earned this great review from you and hope to see you again soon!

July 21, 2023

John Grijak was our salesman, and the entire experience was outstanding. John’s upfront honesty and extensive knowledge made the purchasing of our new F-150 a breeze. We had to have our truck built in orde More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Grijak, Bill Thorpe
Jul 25, 2023 -

Byers Ford responded

Hi Christian, we're happy you found our staff so supportive during your experience here at Byers Ford, LLC. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

Great people nice buying experience ,recommend them highly . Would shop there next time I need another auto or truck . More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Issac Caldwell, Dan Padgitt
Jul 03, 2023 -

Byers Ford responded

Thank you so much for your kind words, Terry! It's wonderful to hear that your buying experience with us was a pleasant one; our mission is to ensure that all of our customers end up feeling happy and satisfied with their purchase. We strive to foster a supportive and welcoming atmosphere here at Byers Ford, so we are thrilled to hear that you felt just that during your visit. We look forward to your next visit with us when you need another car or truck! In the meantime, don't hesitate to reach out if you have any questions or needs - we're here for you!

Jul 03, 2023 -

Byers Ford responded

Hi Terry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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