Butte Subaru

Recall service The staff at Butte Subaru are also and extremely helpful! They also go above and beyond to make the process simple and affordable. I only wish the ser The staff at Butte Subaru are also and extremely helpful! They also go above and beyond to make the process simple and affordable. I only wish the service department was open on Saturday. More

Everyone is so helpful. Thanks to all of you, This dealership is really great. Everyone is friendly, helpful, and does a great job. I am in and out in a short time with everything done well. This dealership is really great. Everyone is friendly, helpful, and does a great job. I am in and out in a short time with everything done well. More

Extra friendly-go the extra mile The staff is always so friendly & helpful. The service center gets work done quickly & with quality. They go the extra mile - I went in for a headligh The staff is always so friendly & helpful. The service center gets work done quickly & with quality. They go the extra mile - I went in for a headlight and they managed to fit the airbag replacement (recall) in. As a single mom who works full-time, it’s hard to get time off - so it was awesome that the service center was able to get both repairs done in one appointment. Also, Shane DeHart was very kind to take the time to walk me around the new Ascent. Great crew all around! More

Clutch repair and 100,000 mile service Timely and friendly service as always. Appreciated the loaner car while my Outback received a clutch repair and 100,000 maintenance. Good experience Timely and friendly service as always. Appreciated the loaner car while my Outback received a clutch repair and 100,000 maintenance. Good experience. Thank you! More

oil change, Takata air inflator recall, cabin air filter. Friendly and concise, always go the extra mile to answers questions without making me fell rushed!overall a pleasant experience, worth the short dri Friendly and concise, always go the extra mile to answers questions without making me fell rushed!overall a pleasant experience, worth the short drive to make sure my Outback is serviced properly! More

Just in for an oil change Work was done timely and explained in detail. It was way too cold for a wash and a window treatment so I'll come back and get those done later. Work was done timely and explained in detail. It was way too cold for a wash and a window treatment so I'll come back and get those done later. More

Courtesy inspection My car was damaged when towed out of a snowbank by a friend. Although the damage was to the bodywork, the dealership maintenance department did a cour My car was damaged when towed out of a snowbank by a friend. Although the damage was to the bodywork, the dealership maintenance department did a courtesy inspection to make sure that there was no mechanical damage. More

Problems with battery in 2017 Subaru Outback bought there I bought a used 2017 Subaru Outback with 12,000 miles in Aug, 2018. I have had to have the battery replaced 3 times since that time. Each time they to I bought a used 2017 Subaru Outback with 12,000 miles in Aug, 2018. I have had to have the battery replaced 3 times since that time. Each time they took a battery from their " used" inventory and put it in. It wasn't until this past visit , and multiple visits, and the need for jump starts to the car started that they finally with much stalling that they put in a NEW Subaru battery, and termed is as a " Goodwill" service measure. I live in the mountains approximately 40 miles one way from the dealership, so it's not like I can just drive across town. This past visit X 2 it had been minus 17 degrees the morning I drove the car over to them. They tested the battery on a Tuesday and it tested " weak" but rather than replace the battery with a new one, they just put it on the " super charger" and sent me home. I feel like they should have put a new one in on that visit and save me ONE more trip to their dealership. More

Great personal service Dan in service department made sure my issue was resolved promptly and completely. He took the time to trouble shoot my issue over the phone in hopes Dan in service department made sure my issue was resolved promptly and completely. He took the time to trouble shoot my issue over the phone in hopes I wouldn’t have to travel an hour to the service shop. When I arrived, repair service was started immediately. Issue was fully resolved and I was back on the road in 30 minutes. More

Great Management! Jeff Kulaski managed our new car purchase from Butte Subaru dealership. He was friendly, respectful, and accommodating with our financial options thr Jeff Kulaski managed our new car purchase from Butte Subaru dealership. He was friendly, respectful, and accommodating with our financial options throughout the entire negotiation process. As a result of his collaboration and friendly rapport with his office staff and sales people, and willingness to accommodate our needs and desires, we were able to purchase the newest Outback we thought was beyond our reach! Jeff gave me and my wife much customer satisfaction (again), which is why this is the second purchase I have made with Butte Subaru, rather than going elsewhere. I give them 5-star rating because of the likes of manager Jeff Kulaski and sales rep Paul Senn! More