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Butler GMC

Charlton, MA

Overview
Employees
Reviews
Vehicles
4.8
331 Reviews
Butler GMC of Charlton thrives on helping people like you find their next new Canyon, Sierra, Yukon, or Acadia vehicle. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
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104 Sturbridge Road

Charlton, MA

01507

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Showing 331 reviews

October 03, 2026

The man I dealt with was so nice. My car needed a new bulb to pass inspection. He did it right away so I could pass! That was great More

by cathymagdis
Recommend Dealer
Yes
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Oct 03, 2026 -

Butler GMC responded

Our service team is pleased we could replace your Ford Escape’s bulb promptly to help you pass inspection. We’re glad our team made the process quick and pleasant. Your kind words and five-star rating mean a lot to our service team.

October 02, 2026

We buy a lot of cars, and this was hands down the easiest car-buying experience we’ve ever had. Brian and Bella at Butler GMC were upfront and straightforward from the start. They gave us a fair price for ou More

by ABBIE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2026 -

Butler GMC responded

Your note about a no-hassle, straightforward trade highlights what we strive for in every purchase. Our team is pleased that Brian and Isabella could offer a fair price for your trade, making the purchase of your new Yukon effortless. Hearing you highly recommend us means a lot to our team.

October 01, 2026

Great communication with the service department! ! Got me in and out in a timely manor. Very friendly highly recommend More

by Brianthemidstatelion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Purdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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Oct 01, 2026 -

Butler GMC responded

Thanks for the five-star rating and recommendation. Knowing our team’s clear communication and fast service on your HUMMER EV SUV met your expectations is truly rewarding.

September 30, 2026

Bella was awesome and really helped make the purchase and pickup of my new car smooth. Thankyou! More

by Whitneypi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2026 -

Butler GMC responded

We’re glad the purchase and pickup of your Volkswagen Tiguan went smoothly. Knowing that Isabella’s help made the process effortless is rewarding to our team.

September 30, 2026

I had an excellent experience. All of the staff were helpful, kind, thoughtful, outgoing, and willing to help in anyway they could More

by cldshelby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Purdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 30, 2026 -

Butler GMC responded

Your praise of our staff’s kindness, thoughtfulness, and eagerness to help underlines what we strive for in every visit. Knowing you had an excellent experience purchasing your new GMC 3500 means a great deal to us.

September 29, 2026

Expensive but good Very convenient and staff was extremely accommodating to my needs. They simply had too much business so it was delayed More

by nykevins
Recommend Dealer
Yes
Employees Worked With
Patrick
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Oct 01, 2026 -

Butler GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 29, 2026

She was informative and worked well at getting me what I was looking for. Overall very satisfied More

by JLAMMY24
Recommend Dealer
Yes
Employees Worked With
Isabella Sibley
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Sep 29, 2026 -

Butler GMC responded

We’re glad our service team could give you the information you needed and help you get exactly what you were looking for during the service on your Silverado 1500. Knowing that you’re very satisfied means a lot to our service department.

September 28, 2026

Great customer service Easy I. And out with my new truck Love my black Chevy truck Would recommend! More

by Gail
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
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Sep 28, 2026 -

Butler GMC responded

We’re glad you found our customer service helpful and that your purchase of the black Chevrolet Silverado 1500 was quick and hassle-free. Hearing that you love the truck and would recommend us means a great deal to our team.

September 28, 2026

Great customer service Easy I. And out with my new truck Love my black Chevy truck Would recommend! More

by Gail
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Print
Sep 28, 2026 -

Butler GMC responded

Your comments about our simple, hassle-free process reflect our goal to make purchasing straightforward. Hearing that you’re enjoying your new black Chevrolet Silverado 1500 means a lot to us. If you ever need anything, feel free to reach out.

September 26, 2026

A couple of hiccups. Nothing big because they were trying their best to make sure my car was in it's best performing condition before I took possession. I'm very pleased More

by Edna
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Print
Sep 26, 2026 -

Butler GMC responded

Your note about staying in the loop underscores how vital clear communication is during the purchase process. Alexis and our team are pleased we could prepare your used GMC Terrain in peak condition before you took possession.

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