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Butler GMC

Charlton, MA

4.8
284 Reviews
Butler GMC of Charlton thrives on helping people like you find their next new Canyon, Sierra, Yukon, or Acadia vehicle. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
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104 Sturbridge Road

Charlton, MA

01507

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Showing 284 reviews

August 22, 2026

Check-in was quick. Services performed as expected. Check-out and on my way Quakertown than I experience elsewhere. More

by rcpanebianco
Recommend Dealer
Yes
Employees Worked With
Jaime Purdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Butler GMC responded

Hearing that the check-in was quick and check-out got you back to Quakertown faster than elsewhere means a lot to our service team. We’re pleased we could meet your service needs on your GMC Sierra 3500.

August 21, 2026

I was looking for a vehicle and Bella greeted me before I can get out the car. I was nervous but it was a smooth transaction . Upmost hospitality from the staff and I really appreciate the loaner when my SUV More

by 19joereyes83
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Aug 21, 2026 -

Butler GMC responded

Knowing that our hospitality and the loaner vehicle eased your nerves and made the purchase process smooth means a lot to our team. We enjoyed guiding you through the purchase of your used Volkswagen Tiguan and appreciate you choosing our dealership.

August 20, 2026

Always the best - sales and service For sales - Bella was exceptional and the service department is the same plus excellent communication and very fast More

by mmoore1957
Recommend Dealer
Yes
Employees Worked With
Service desk
Aug 20, 2026 -

Butler GMC responded

Knowing that our sales team was exceptional and our service department kept you well-informed with timely updates and completed your Sierra 1500 service swiftly means a lot to our dealership. We’re glad we could make both the purchase process and your service visit seamless.

August 17, 2026

Had oil change, tire rotation and inspection sticker. Waited about 1 1/2 hrs while work was performed, but I was able to work on my laptop the whole time which made it very convenient. More

by DANETTELAMOTHE
Recommend Dealer
Yes
Aug 19, 2026 -

Butler GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Butler GMC.

August 17, 2026

Mixed feelings trk was advertised for 53,000 asked if that was out the door was told yes signed papers at 56,000 thinking it was taxes etc reviewed paperwork after was told it was extra More

by GELLIS570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Purdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wegener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Butler GMC responded

Providing a 5-star experience is our top priority, so we're disappointed to hear that we fell short here. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information. We would appreciate the opportunity to touch base with you and address your concerns.

August 16, 2026

Still waiting for my registration and part too come in Besides that the experience went well More

by GARENO
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Aug 19, 2026 -

Butler GMC responded

Thank you for choosing Butler GMC. Please don't hesitate to reach out to us directly if you need further assistance! We sincerely appreciate your business and hope to see you again.

August 14, 2026

Prompt service and very responsive. Very easy to book appointment online and very good follow up. More

by Mark.cummings
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 14, 2026 -

Butler GMC responded

We’re glad scheduling service for your GMC Sierra 1500 felt effortless and our team acted swiftly to meet your needs. Hearing that booking online was easy and our follow up felt reliable means a lot to our service department.

August 14, 2026

My best experience purchasing a vehicle yet! The whole process was no pressure, fast, efficient, and enjoyable. I cannot recommend Butler GMC highly enough! I actually went in to look at another More

by ron.silveira70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Butler GMC responded

We’re happy the purchase of your GMC Sierra 1500 felt effortless and enjoyable. Our team is pleased we could help you find the perfect truck, and knowing that Isabella made that happen is rewarding.

August 13, 2026

My best car experience was buying my 2026 terrain with Bella 6 months ago! Zero pressure, very knowledgeable and made my experience actually perfect! Between Bella & Brian I finally bought a car that ga More

by Robjans59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Sibley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

Butler GMC responded

Delivering a pressure-free, confident purchase of your new Terrain is at the core of our dealership’s approach. Hearing that Isabella and Brian helped you feel comfortable and well-informed means a lot to us. We look forward to helping you with your next vehicle when the time comes.

August 12, 2026

After driving through the dealership several times in the last couple of weeks, looking at their inventory, I decided to stop and talk with the sales person. I sat with Rick and he listened to what my needs More

by SBRUNELLE2
Recommend Dealer
Yes
Employees Worked With
Alexis Cardile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Cardile
Aug 12, 2026 -

Butler GMC responded

Our team enjoyed assisting you with your trade and the purchase of a used Ram. Knowing that you’re pleased with how smoothly everything was handled means a lot to our team.

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